Frontline for Operations
Available as:
- In-house class
- Public class
- Virtual
- In-Person
Languages:
Essentials
Kepner-Tregoe’s interactive Frontline Simulation workshop is all about learning by doing. You will learn five basic steps of troubleshooting and repeatedly practice applying the skills in our close-to-reality simulation scenarios. This technology-enabled active-learning environment delivers minimum theory and maximum application to increase confidence in troubleshooting.
What You Get
- 1 day led by an expert instructor
- Digital job aid
- Five-step process to problem solving
- Certificate of completion
- Certification Credits : 0.7 CEUs
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Malaysia
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Singapore
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Jul 1 2024 - Jul 1 2024Penang
RM 2,000 for 3 or more
Workshop Hours:
9:00am - 5:30pm (UTC+8)ENG2,400 MYR -
Aug 12 2024 - Aug 12 2024Kuala Lumpur
RM 2,000 for 3 or more
Workshop Hours:
9:00am - 5:30pm (UTC+8)ENG2,400 MYR
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Oct 22 2024 - Oct 22 2024Singapore
SGD 1,050 for 3 or more.
Workshop Hours: 8:30 am - 5:30 pm (UTC+8)ENG1,250 SGD
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May 23 2024 - May 23 2024Singapore
Workshop Hours: 8:30 am - 5:30 pm (UTC+8)
ENG1,050 SGD -
May 23 2024 - May 23 2024China - Hong Kong
Workshop Hours: 8:30 am - 5:30 pm (UTC+8)
ENG6,500 HKD -
Nov 11 2024 - Nov 11 2024Singapore
Workshop Hours: 8:30 am - 5:30 pm (UTC+8)
ENG1,050 SGD -
Nov 11 2024 - Nov 11 2024China - Hong Kong
Workshop Hours: 8:30 am - 5:30 pm (UTC+8)
ENG6,500 HKD
To see the total select country, date and number of participants
To see the total select language, date and number of participants
In this county services are provided by the official KT licensee.
* Before applicable taxes
Class seats guaranteed with payment. Seat reservations held for 72 hours.
Contact us to inquire for more details or have the workshop customized upon your corporate needs.
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Audience
KT Frontline is our most introductory level troubleshooting workshop. It is ideal for anyone whose responsibilities include reacting to and solving problems on the spot and escalation to experts, when necessary. Examples: Shop floor employees, Production line workers, Assembly team members, Maintenance apprentices, Machine operators, High-performance team members, and Team leaders.
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Benefits
- Find cause faster and safely: Start troubleshooting immediately when the problem starts and improve your resolution time by gathering quality data and knowing how to zero in on the most likely possible cause
- Real results, after just one day: Learn and repeatedly practice essential troubleshooting concepts in an interactive simulation; equipping you with the skills you need to immediately improve your day-to-day problem solving
- Build confidence in today’s increasingly complicated environment: By learning to gather accurate data in a consistent format, frontline employees will avoid falling into the pitfalls of troubleshooting and increase confidence in their own abilities to solve the issue
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Skills Developed
- Define, clarify, and prioritize issues
- Ask core questions to uncover critical data required for troubleshooting effectiveness
- Ability to accurately describe issues and structure documentation to guide next steps
- Learn the secret to great troubleshooting – comparing “what is working” to “what is not working”
- Identify the most likely cause by assessing possible causes against facts
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Quotes
“I can truly give credit to the simulation practice which gave these folks the confidence, knowledge, AND ability to apply the problem solving skills to their work issues.”
– Quality Improvement Manager, Aerospace Company
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Workshop Brochure
Contact Form
Showcase your skills!
The KT Badge Program is a visible recognition of your rational process skills. Your Kepner-Tregoe Digital Badges can be shown on your social media profile page, your email signature, and your personal website. And finally the authenticity of your KT badge can be validated on our website portal.
The Foundation Badge is the starting point and highlights that you have attended a KT training program. Once you have begun applying the KT technologies you will progress through the levels of Practitioner, Advanced, and ultimately, achieve recognition as a KT Expert.
Kepner-Tregoe Foundations
If you have successfully participated in this workshop, you are eligible to receive the KT Foundations Badge. Click to find out more about our Badge Program:
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For inquiries, details, or a proposal!