ger

Neues Webinar - Wie Testlektionen aus der Softwareentwicklung die Kosten für den Kundensupport um das 100-fache senken

Mrz 6, 2020
Schieberegler Img

How testing lessons from software development cut customer support costs by 100X.

Speakers: Shane Chagpar and David Frank of Kepner – Tregoe

Shift-left is a concept that emerged in the late 90’s with the goal – to catch software defects early and remediate them before the cost became high. Join Shane and Dave for this informative webinar where you will learn a 7 step program on how to empower employees at the front of your customer service value chain to handle issues proactively resulting in a marked improvement of service.

Learn more about this event and register 

Kontaktiere uns

Für Anfragen, Details oder ein Angebot!