Learn smarter, work smarter: The impact of technology-enhanced training

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By Susanna Siebels-Bracht, Kepner-Tregoe

Digital technologies and innovations are changing the way we live, communicate, work and learn. The use of technology for online learning and virtual training initiatives has become increasingly important in recent years. The COVID-19 pandemic has further accelerated the adoption of new methods and systems, and it is likely that this trend will continue in the future.

In today’s business world, ongoing employee education is critical to remaining competitive and ensuring a company’s success. Using technology for employee training offers companies an efficient and effective way to keep their employees up to date and improve their professional skills. Digital natives have a completely different approach to technology and therefore also a completely different set of expectations, both privately and when it comes to working and learning.

In order to address the shortage of skilled workers, it is becoming increasingly important for companies to integrate new technologies into the working environment and use them to impart knowledge.

Some existing possibilities include:

  1. Virtual Learning Platforms and Learning Management Systems (LMS): One of the fundamental applications of technology in education is virtual learning platforms. These systems make it possible to deliver learning content online and access it from anywhere. They offer features such as discussion forums, task management, tests and assessments that promote the interactive learning process.
  2. Virtual training and seminars: Using tools such as Zoom, Microsoft Teams or Skype allows companies to train employees regardless of their location. Training can be carried out in real time via video and audio chat, with direct contact and interaction between the trainer and learners. Experts can also be invited as guests.
  3. E-learning modules and digital courses: Digital courses and e-learning modules are an excellent way to present learning content in an interactive and appealing way. They can include videos, animations, quizzes and simulations. The interactive elements improve employee engagement and promote effective learning. E-learning, in addition, gives learners the possibility to study at their own pace and according to their personal schedules.
  4. Mobile apps for learning on the go: Mobile apps offer flexible learning options. Many educational institutions and companies are developing mobile apps that allow learners to access teaching materials, learning games and practical exercises from their smartphones or tablets. This is particularly useful for employees who are traveling or working remotely.
  5. Gamification: The integration of game elements into the learning process, also known as gamification, increases motivation, engagement and learning success. By using reward systems, competitions and challenges, learners are motivated to continually improve their skills.
  6. Artificial Intelligence (AI) and Machine Learning: AI technologies and machine learning can be used to deliver personalized learning content. They analyze learning behavior and learning progress and offer recommendations for additional training materials or exercises to optimally support employees.
  7. Virtual Reality (VR) and Augmented Reality (AR): VR and AR offer immersive learning where learners can interact with virtual environments or augment real-world environments with digital elements. These technologies are particularly useful in areas such as medicine, engineering and simulation training.
  8. Social media and online communities: Social media and industry platforms can be used to exchange knowledge and ideas. In groups and communities for specific topics or areas, inquiring minds can ask questions, exchange experiences and learn from one another.

These technologies can be used depending on the specific needs and goals of the company and its training initiatives. Selecting the most appropriate technologies and tools depends on factors such as the subject area, learning objectives, target audience and available resources. One thing is certain: If you think back to “analog” times, learning will become more flexible, efficient and often more entertaining in the future.

Our approach

Kepner-Tregoe began integrating technology and experiential learning into its workshops and training early on. All our workshops can be booked face-to-face or virtual to give organizations the opportunity to train people from different locations at the same time.

The KT Problem Solving Learning Path combines the power of dynamic, application-based e-learning with practical exercises and live coaching.

Our simulation-based programs with robots and gamification make learning fun with interactive and responsive troubleshooting exercises.

Simulation-based training is now also available for groups, whether geographically dispersed or in one location, as a competition with multiple modules of different types of problem-solving challenges. This “Troubleshooting Simulation Team Championship” is available in English language for international companies.

And on the KT Community Platform all are welcome to receive tips from experts and exchange ideas on the topic of critical thinking.

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