The Path to Operational Excellence: Part I

To ‘deliver the goods’ for the business, organizations must help develop strong capabilities in Strategy and Leadership – focused on doing the right things, and on Execution – doing things right. In this four-part blog series we will explain the elements of strategy, leadership and execution that are needed to develop and reach Operational Excellence.

A great place to look for growth are the areas where you out-perform the competition. Applying a strategic focus to these areas will give you a significant competitive advantage and a consistent path to growth.

近来,"卓越运营"(Operational Excellence)已经成为组织和领导词汇中越来越多的组成部分。它可以以多种形式出现:作为广泛的改进措施的旗帜,在个人和部门的职位名称中,以及在咨询界,围绕它形成的机构、工作组和实践。尽管许多组织对开放式教育的概念进行了大量的投资,但它仍然非常广泛,没有明确的定义。

也就是说,许多人试图通过复杂的项目组合和金字塔式的举措来定义一个组织为了实现 "卓越运营 "而必须做的事情,以成功 "实施 "和 "实现 "卓越运营。

Initiative overload is among the greatest challenge that organizations face today in their quest to achieve a competitive position in global markets and supply chains. With this in mind selection of the focus areas for activities and programs is paramount. The list of alternatives such as: TPM, 5S, SMED, LEAN, Six Sigma, Supply Chain and ABC is almost endless. Each initiative in itself warrants the attention of the whole organization if it is to be successfully implemented. Yet, organizations that are pursuing internal or external acknowledgement of OE often attempt to run parallel implementations of these major initiatives with limited resources and at inflated costs.

除非在组织的市场和客户战略的具体背景下明确阐述,否则卓越运营会成为内部焦点,而忽略了它如何成为组织面向市场、赢得游戏的战略的一部分。

The strategic goals of the business must be the drivers that guide the selection of the operational areas and processes that the organization needs help to improve, and to excel in.

在Kepner-Tregoe,我们将卓越运营定义为:。

“Creating a position of competitive advantage for the organization in its target markets by focusing on the operational activities where it can out-perform competition.”

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The Path to Operational Excellence Part II: Execution
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The Path to Operational Excellence, Part III: High Performance Culture and Focus
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The Path to Operational Excellence, Part IV: Encouraging and Sustaining an OE Culture
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危机管理中的卓越运营

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