挑战你的思维方式
我们不仅传授理性思维—更培养以逻辑思维驱动决策的领导者。作为行业标杆，Kepner-Tregoe的研讨会从不追随潮流，而是定义行业标准。从生产一线到高管会议室，我们的方法论赋能团队像专家一样系统化地解决问题和作出高效的决策。
关于我们
企业精要
Kepner-Tregoe 的使命是帮助领导者在关键时刻带来清晰思路。面对优先事项冲突、复杂挑战与持续变化的世界，我们为企业提供结构化的思维方式，帮助其清晰判断与果断行动。我们的方法论已被各行业的领先企业所信赖，用于找出根本原因、作出明智决策、管理风险并把握机遇。
Kepner-Tregoe 的独特之处不仅在于我们的方法论本身，更在于我们带来的持久影响。我们不提供短期的解决方案，而是致力于建立企业自身的能力，即使咨询团队离开后，依然能凭自身高效地解决问题，自信地引领前行。
若您有意愿提升自身或企业能力，我们将随时为您提供专业支持。
我们的培训选项
适用于团队/小组
将培训直接带到您的团队。培训可在您公司现场进行，时间和地点由您选择。
公开课程
Kepner-Tregoe 的工作坊在全球范围内提供，支持线下和线上形式，时间灵活，开放报名。
在线学习
学习者可按照自己的进度和时间安排进行学习，更加便捷，干扰更少。
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Our Client Work
Client Success Stories
Challenges
Microsoft asked Kepner-Tregoe to help implement KT’s suite of rational processes to enable their engineers and advocates to successfully sort, clarify and prioritize issues, find the root cause of customer problems with accuracy and speed.
Results
To measure the impact of the KT training and support project for CSS customers, key metrics were recorded 12 weeks before the workshops and 12 weeks after. Results of total improvements during the first year:
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3.3%
improvement in customer satisfaction
27
minutes reduction in time per incident
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Our Client Work
Client Success Stories
Challenges
Incidents were becoming more complex, increasing the probability and risk of major outages. The geographically-dispersed team of Subject Matter Experts (SMEs) required a high degree of coordination during the incident handling process.
Results
After four months, Mean-Time-to-Restore had been reduced dramatically (74%) while variance in the time it took to resolve an incident had also been reduced significantly (77%).
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74%
Reduction in Mean-Time-to-Restore
77%
Reduction in Variation
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Our Client Work
Client Success Stories
Challenges
Yanfeng Automotive Interiors, an intensely competitive business environment, challenges employees every day to deliver superior products for the world’s leading automotive manufacturers. Automotive interiors, components and systems must be manufactured to exacting standards to ensure safety and durability. The quality of the manufacturing process is critical.
Results
Yanfeng Automotive was referred to Kepner-Tregoe’s Problem Solving & Decision Making (PSDM) program. As of October 2017, 85 of the 130+ Yanfeng personnel who had completed the PSDM course during the year had submitted their projects and had been certified. Over 130 tracked-and-closed projects had generated a per-project average of $10,000.
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3000%
ROI generated
$10K
generated per project
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