RCA: Future-Ready with AI
Available as:
- In-Person
Languages:
Essentials
One of the most important steps in problem solving in a complex or uncertain scenario, is to have a holistic understanding of the situation before making any decision(s) and/or taking any action. Using a structured process, the team can avoid over-generalizations, wrong assumptions of cause and effect, confusion and being overwhelmed by uncertainty. With clarity of the inter-related issues, the problem solver (and team) can take the next steps confidently. This workshop is designed to enhance your problem-solving skills by teaching you proven techniques and methodologies that can be applied to a wide range of challenges. You’ll also explore opportunities where AI tools can enhance these processes.
What You Get:
- Led by an expert instructor
- Access to digital tools and resources
- Use skills learned immediately on the job
- Certificate of completion & KT Foundations Badge
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Malaysia
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Oct 1 2024 - Oct 2 2024PenangENG3,200 MYR
To see the total select country, date and number of participants
To see the total select language, date and number of participants
In this county services are provided by the official KT licensee.
* Before applicable taxes
Class seats guaranteed with payment. Seat reservations held for 72 hours.
Contact us to inquire for more details or have the workshop customized upon your corporate needs.
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Audience
This workshop is ideal for anyone who is required to troubleshoot, perform investigations or root cause analysis (RCA), manage incidents, or conduct problem solving. Functional troubleshooting roles often include service, support, and quality engineers; problem and incident managers; analysts, technicians, designers, R&Ds, auditors, and others responsible for resolution of critical incidents and problems.
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Benefits
- Learn the best-in-class root cause analysis methodology…proven in all types of industries and organizations for over 60 years.
- Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, CAPA, and other methodologies.
- Apply the skills learned to rapidly identify the cause of problems back on the job.
- Understand challenges and opportunity where AI tools can enhance the process
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Skills Developed
- Understand whether you truly have a cause-unknown problem
- Obtain a clear, factual description of the problem through rigorous questioning techniques
- Create and test hypotheses, and confirm root cause before adopting a fix
- Identify where else the fix may cause problems and prevent unintended consequences
- Explore AI integration and learn how AI can enhance traditional problem-solving methods
- Understand how AI can automate data analysis, leading to quicker identification of potential root causes
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Testimonials
KT has changed the way we solve problems. We are now more consistent, efficient and data-driven as compared to before in RCA. While we are at the starting point of our journey, we believe the process will lead us to drive better results in the future. Thanks to KT for their continuous support during and after our engagement. – Vishnukanth Ladchumigandan, Engineering Director, Mattel (Malaysia) Sdn. Bhd. (Toys)
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Showcase your skills!
The KT Badge Program is a visible recognition of your rational process skills. Your Kepner-Tregoe Digital Badges can be shown on your social media profile page, your email signature, and your personal website. And finally the authenticity of your KT badge can be validated on our website portal.
The Foundation Badge is the starting point and highlights that you have attended a KT training program. Once you have begun applying the KT technologies you will progress through the levels of Practitioner, Advanced, and ultimately, achieve recognition as a KT Expert.
Kepner-Tregoe Foundations
If you have successfully participated in this workshop, you are eligible to receive the KT Foundations Badge.
Contact Us
For inquiries, details, or a proposal!