Problem Solving and Decision Making

Available as:

  • In-house class
  • Public Class
  • Virtual
  • In-Person

Languages:

CN
DE
EN
ES
FR
JP
NL

Essentials

When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.

woman participating in a virtual meeting

What You Get:

  • Led by an expert instructor
  • Access to digital tools and resources
  • Use skills learned immediately on the job
  • Certificate of completion
  • Certification Credits : 2.1 CEUs
Select Format
Select Country
  • USA
  • China
  • Japan
  • China - Taiwan
  • Germany
  • United Kingdom
  • Netherlands
  • Malaysia
  • Singapore
  • China - Hong Kong
Select Date
  • Feb 13 2024 - Feb 15 2024
    Houston, TX

    Workshop hours:
    8:30am - 5:00pm (CT)

    ENG
    1,995  USD
  • Mar 19 2024 - Mar 21 2024
    St Louis, MO

    Workshop hours:
    8:30am - 5:00pm (CT)

    ENG
    1,995  USD
  • Apr 9 2024 - Apr 11 2024
    Baltimore, MD

    Workshop hours:
    8:30am - 5:00pm (ET)

    ENG
    1,995  USD
  • May 21 2024 - May 23 2024
    Chicago, IL

    Workshop hours:
    8:30am - 5:00pm (CT)

    ENG
    1,995  USD
  • Jul 23 2024 - Jul 25 2024
    Nashville, TN

    Workshop hours:
    8:30am - 5:00pm (CT)

    ENG
    1,995  USD
  • Sep 10 2024 - Sep 12 2024
    San Diego, CA

    Workshop hours:
    8:30am - 5:00pm (PT)

    ENG
    1,995  USD
  • Nov 12 2024 - Nov 14 2024
    Atlanta, GA

    Workshop hours:
    8:30am - 5:00pm (ET)

    ENG
    1,995  USD
  • Dec 12 2023 - Dec 14 2023
    Shenzhen

    CNY 9,200 for 3 or more

    CHI
    ENG
    10,800  CNY
  • Dec 6 2023 - Dec 8 2023
    Tokyo
    JPN
    176,000  JPY
  • Dec 5 2023 - Dec 7 2023
    Taipei

    TWD 44,000 for 3 or more

    CHI
    52,000  TWD
  • Mar 12 2024 - Mar 14 2024
    Düsseldorf
    GER
    1,995  EUR
  • Jun 11 2024 - Jun 13 2024
    Hamburg
    GER
    1,995  EUR
  • Nov 19 2024 - Nov 21 2024
    Munich
    GER
    1,995  EUR
  • Feb 20 2024 - Feb 22 2024
    London
    ENG
    1,475  GBP
  • Jun 11 2024 - Jun 13 2024
    London
    ENG
    1,475  GBP
  • Oct 22 2024 - Oct 24 2024
    Manchester
    ENG
    1,475  GBP
  • Feb 19 2024 - Mar 12 2024
    Den Dolder

    Vierdaagse workshop
    Deel 1: 19-20 februari
    Deel 2: 11-12 maart

    NLD
    2,250  EUR
  • Sep 2 2024 - Sep 24 2024
    Den Dolder

    Vierdaagse workshop
    Deel 1: 2-3 september
    Deel 2: 23-24 september

    NLD
    2,250  EUR
  • Nov 4 2024 - Nov 26 2024
    Den Dolder

    Vierdaagse workshop
    Deel 1: 4-5 november
    Deel 2: 25-26 november

    NLD
    2,250  EUR
  • Dec 5 2023 - Dec 7 2023
    Hong Kong

    HKD 11,500 for 3 or more

    ENG
    13,500  HKD
Participants
Select Language
Select Date
  • Dec 5 2023 - Dec 7 2023
    United Kingdom

    UK Time. Participants from other locations are welcome if this is convenient.

    ENG
    1,475  GBP
  • Dec 12 2023 - Dec 14 2023
    Singapore

    Workshop Hours:
    8:30am - 5:30pm (UTC+8)

    ENG
    1,900  SGD
  • Dec 12 2023 - Dec 14 2023
    China - Hong Kong

    Workshop Hours:
    8:30am - 5:30pm (UTC+8)

    ENG
    11,500  HKD
  • Dec 12 2023 - Dec 15 2023
    USA

    Workshop Hours:
    8am - 2pm (EDT)

    ENG
    1,995  USD
  • Dec 12 2023 - Dec 15 2023
    Canada

    Workshop Hours:
    8am - 2pm (EDT)

    ENG
    2,600  CAD
  • Jan 16 2024 - Jan 18 2024
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,995  USD
  • Jan 16 2024 - Jan 18 2024
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,600  CAD
  • Jan 30 2024 - Feb 2 2024
    USA

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    1,995  USD
  • Jan 30 2024 - Feb 2 2024
    Canada

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    2,600  CAD
  • Mar 5 2024 - Mar 8 2024
    USA

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    1,995  USD
  • Mar 5 2024 - Mar 8 2024
    Canada

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    2,600  CAD
  • Apr 2 2024 - Apr 4 2024
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,995  USD
  • Apr 2 2024 - Apr 4 2024
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,600  CAD
  • Apr 16 2024 - Apr 19 2024
    Canada

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    2,600  CAD
  • Apr 16 2024 - Apr 19 2024
    USA

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    1,995  USD
  • May 14 2024 - May 17 2024
    Canada

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    2,600  CAD
  • May 14 2024 - May 17 2024
    USA

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    1,995  USD
  • Jun 11 2024 - Jun 14 2024
    USA

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    1,995  USD
  • Jun 11 2024 - Jun 14 2024
    Canada

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    2,600  CAD
  • Jun 25 2024 - Jun 27 2024
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,995  USD
  • Jun 25 2024 - Jun 27 2024
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,600  CAD
  • Jul 16 2024 - Jul 19 2024
    Canada

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    2,600  CAD
  • Jul 16 2024 - Jul 19 2024
    USA

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    1,995  USD
  • Aug 6 2024 - Aug 8 2024
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,600  CAD
  • Aug 6 2024 - Aug 8 2024
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,995  USD
  • Aug 27 2024 - Aug 30 2024
    USA

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    1,995  USD
  • Aug 27 2024 - Aug 30 2024
    Canada

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    2,600  CAD
  • Sep 17 2024 - Sep 20 2024
    USA

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    1,995  USD
  • Sep 17 2024 - Sep 20 2024
    Canada

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    2,600  CAD
  • Oct 1 2024 - Oct 4 2024
    Canada

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    2,600  CAD
  • Oct 1 2024 - Oct 4 2024
    USA

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    1,995  USD
  • Oct 15 2024 - Oct 18 2024
    USA

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    1,995  USD
  • Oct 15 2024 - Oct 18 2024
    Canada

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    2,600  CAD
  • Nov 5 2024 - Nov 7 2024
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,995  USD
  • Nov 5 2024 - Nov 7 2024
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,600  CAD
  • Nov 12 2024 - Nov 15 2024
    United Kingdom

    5-6 hours per day over 4 days

    ENG
    1,475  GBP
  • Dec 3 2024 - Dec 5 2024
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,995  USD
  • Dec 3 2024 - Dec 5 2024
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,600  CAD
  • Dec 10 2024 - Dec 13 2024
    USA

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    1,995  USD
  • Dec 10 2024 - Dec 13 2024
    Canada

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    2,600  CAD
Participants
Total:
0

To see the total select country, date and number of participants

To see the total select language, date and number of participants

In this county services are provided by the official KT licensee.

* Before applicable taxes

Class seats guaranteed with payment. Seat reservations held for 72 hours.

Contact us to inquire for more details or have the workshop customized upon your corporate needs.

  • Audience

    Employees at all levels, from the boardroom to the shop floor, who are required to solve problems, make decisions, prevent or mitigate risks, promote or leverage opportunities, and prioritize and plan the resolution of concerns will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service and maintenance.

  • Benefits

    • Cut through the clutter & complexity to systematically find root cause for tough problems, and make decisions aligned with business priorities
    • Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, CAPA, and other methodologies
    • Walk away ready to immediately apply these new skills back on the job
  • Skills Developed

    Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

    • Conduct root cause analysis (RCA) on complex problems
    • Make tough decisions aligned with operational priorities
    • Understand and proactively manage risks and opportunities
    • Identify and plan for the resolution of high-priority issues
    • Ask the right questions to find hidden insight
  • Return on Investment

    By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

    • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually
    • A vinyl manufacturer increased annualized production with a significant rise in profits
    • A food products manufacturer saved $1.03 million by improving planning and decision making by work teams
    • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings
    • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear-Thinking processes
  • Workshop Details

    Duration: 3-4 days

    Learning Tools Included: All workshop attendees will receive access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, KT Solve and more) with a My KT membership

    Certification Credits: 2.1 CEUs (for 3-day workshop); 2.8 CEUs (for 4-day workshop)

    Training Options: Available as a Public Session, as on-site group training at your location or online.

     

  • Quotes

    “The KT processes provided a common approach and helped sift through tons of data, ask penetrating questions, and take the emotion out of decision making.”

    — CEO, consumer products company

     

    “I used to be afraid to be assigned a root cause evaluation, but not anymore. I know that I just need to follow a systematic process and get the right people involved.”

    — Maintenance Supervisor

  • Brochure

Contact Form

Showcase your skills!

The KT Badge Program is a visible recognition of your rational process skills. Your Kepner-Tregoe Digital Badges can be shown on your social media profile page, your email signature, and your personal website. And finally the authenticity of your KT badge can be validated on our website portal.

The Foundation Badge is the starting point and highlights that you have attended a KT training program. Once you have begun applying the KT technologies you will progress through the levels of Practitioner, Advanced, and ultimately, achieve recognition as a KT Expert.

Badge

Kepner-Tregoe Foundations

If you have successfully participated in this workshop, you are eligible to receive the KT Foundations Badge. Click to find out more about this badge:

Contact Us

For inquiries, details, or a proposal!