The ITSM leader in methodologies used for critical thinking and improved business outcomes through training and consulting services will be sponsoring ServiceNow’s user conference, Knowledge 16, May 15-20, 2016.
Kepner-Tregoe (KT), a leader in troubleshooting methods used by the world’s leading ITSM organizations, will return to Knowledge® 16 as a Bronze sponsor. KT will be speaking to advanced incident and problem management and how it helps organizations improve resolutions, lower costs and improve IT stability.
Kepner-Tregoe will be demonstrating the KT Troubleshooting Simulator which provides an interactive experience, bridging the gap between training and job-application.