Root Cause Analysis Simulation

Available as:

  • In-house class
  • Public class
  • Virtual
  • In-Person




This workshop is uniquely designed to improve participant's problem solving skills and then apply them in our troubleshooting simulator. Day One and Two: Learn the skills to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job. Day Three: Participants practice the problem solving skills learned in a safe-to-fail virtual environment and accelerate the transfer of skills from the classroom to back .

What You Get:

  • 3 days led by an expert instructor
  • Access to digital tools and resources
  • Skills you can use immediately on the job and practice in our simulated problem environment
  • Certificate of completion
  • Certification Credits : 2.1 CEUs
Select Format
Select Country
  • Malaysia
  • Singapore
Select Date
  • Jul 25 2023 - Jul 27 2023

    RM 3,600 for 3 or more

    4,200  MYR
  • Aug 8 2023 - Aug 10 2023
    Kuala Lumpur

    RM 3,600 for 3 or more

    4,200  MYR
  • Apr 12 2023 - Apr 14 2023

    SGD 2,000 for 3 or more

    2,300  SGD
  • Oct 4 2023 - Oct 6 2023

    SGD 2,000 for 3 or more

    2,300  SGD
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To see the total select country, date and number of participants

To see the total select language, date and number of participants

In this county services are provided by the official KT licensee.

* Before applicable taxes

Class seats guaranteed with payment. Seat reservations held for 72 hours.

Contact us to inquire for more details or have the workshop customized upon your corporate needs.

  • Audience

    Anyone who is required to troubleshoot, perform investigations, root cause analysis (RCA), manage incidents or conduct problem solving. Functional troubleshooting roles often include service, support, and quality engineers, analysts, technicians, problem and incident managers, auditors, and others responsible for resolution of critical incidents and problems.

  • Benefits

    • Learn the best-in-class root cause analysis methodology…proven in all types of industries and organizations for over 60 years
    • Discover how to seamlessly integrate KT’s RCA with programs like 8D, Six Sigma, Lean, ITIL, and CAPA
    • Increase troubleshooting proficiency through practice in our simulation
  • Skills Developed

    • Learn to solve problems under pressure and restore operations safely and quickly
    • Prevent trial and error by narrowing down possible causes BEFORE taking action
    • Prevent recurring incidents and implement successful changes
    • Use only the appropriate amount of troubleshooting process that the situation requires
  • Return on Investment

    • A major manufacturing issue was resolved at a medical device manufacturer
    • An 18-month-old problem was eliminated at Tokyo Electron
    • Downtime eliminated at a multi-billion dollar oil and gas company
    • $150,000 in costs saved and major upheaval avoided at Duke Energy
  • Quotes

    “I used to be afraid to be assigned a root cause evaluation, but not anymore. I know that I just need to follow a systematic process and get the right people involved.” — Maintenance Supervisor “[The simulation…] was a phenomenal addition to the content presented in the course. It reinforces the skills and shows real world application.”

    — Problem Manager at a major US bank

  • Workshop Brochure

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