Workshop Overview

Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.

Audience: Employees at all levels who are required to perform root cause analysis (RCA), troubleshoot, and conduct problem solving will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service, and maintenance.

Key Benefits

Learn the best-in-class root cause analysis methodology proven in all types of industries and organizations for nearly 60 years.

Leverage the tools required to solve problems quickly and reliably—no matter how simple or complex. 

Discover how to seamlessly integrate KT’s RCA with programs like 8D, Six Sigma, Lean, ITIL, and CAPA.

Skills Developed

In Kepner-Tregoe's RCA, you will learn KT Problem Analysis and be able to:

  • Ask the right questions to uncover critical data required for complex troubleshooting.
  • Understand why "what IS NOT wrong" is just as important as "what IS wrong."
  • Identify the changes that cause the most challenging problems.
  • Understand the use of complementary approaches like 5 Whys and Fishbone (Ishikawa) Diagrams.
  • Determine the most probable cause of problems to avoid wasteful testing and fixes.
  • Confirm true cause using the surest and most cost effective way.

Just getting started with root cause analysis? These resources will help you.


Return on Investment

Workshop Details

Duration: 2 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, trips and more) with a My KT membership

Credits for Certification: 1.4 CEUs

Training Options: Available as a Public Session, an on-site group training at your location, or LiveOnline.

Just getting started with root cause analysis? These resources will help you.

Workshop Outline

Download the workshop outline for: Root Cause Analysis

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session to be held at your company, please contact us for more information.

Date City, State/Province Country Price Language Register
Jun 1, 2021 -
Jun 3, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

8:00 am - 2:00 pm EST (with plenty of breaks).

 
This RCA session is  first 3 days of our standard 4 day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Jun 1, 2021 -
Jun 3, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over three  consecutive days, via WebEx

8:00 am - 2:00 pm EST (with plenty of breaks).

 
This RCA session is first three days of our standard 4 - day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Jun 8, 2021 -
Jun 9, 2021
En virtuel FR €1,100.00 Français
Register
Jun 14, 2021 -
Jun 16, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

12 PM - 5 PM EST (with plenty of breaks).

 

This RCA session is first 3 days of our standard  5 day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis.

Jun 14, 2021 -
Jun 16, 2021
Virtual Session US $1,595.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

12 PM - 5 PM EST (with plenty of breaks).

This RCA session is first 3 days of our standard 5 day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis.

 

Jun 29, 2021 -
Jun 30, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Jun 29, 2021 -
Jun 30, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Jul 12, 2021 -
Jul 13, 2021
Chicago, IL US $1,595.00 English
Register
 

This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis.

 

This training is subject to change to an online class if the pandemic restrictions prevail.

 

Jul 27, 2021 -
Jul 28, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Jul 27, 2021 -
Jul 28, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Aug 24, 2021 -
Aug 25, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Aug 24, 2021 -
Aug 25, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Aug 25, 2021 -
Aug 26, 2021
Singapore SG $1,400.00 English
Register

SGD1,400 per participant, SGD1,200 for 3 or more  (fees before any applicable taxes)

Sep 7, 2021 -
Sep 8, 2021
Kuala Lumpur MY RM2,900.00 English
Register

MYR2,900 per participant, MYR2,500 for 3 or more (fees before any applicable taxes)

Sep 21, 2021 -
Sep 22, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Sep 21, 2021 -
Sep 22, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Oct 5, 2021 -
Oct 6, 2021
Paris, Les Halles FR €1,100.00 Français
Register
Oct 19, 2021 -
Oct 20, 2021
Princeton, NJ US $1,595.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis

 

This training is subject to change to online class (virtual) if the pandemic conditions prevail.

Nov 9, 2021 -
Nov 10, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Nov 9, 2021 -
Nov 10, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Dec 14, 2021 -
Dec 15, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Dec 14, 2021 -
Dec 15, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis

Contact KT

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