Workshop Overview

Kepner-Tregoe LiveOnline provides individuals and teams an efficient way to learn KT’s Clear Thinking processes from wherever they are—with no travel required.  Led by an experienced instructor, KT LiveOnline utilizes a web meeting platform to provide you access to the specific problem solving and decision making skills you want to develop. With its flexible format, you can choose to learn the specific components of the KT Problem Solving and Decision Making (PSDM) skills that you need, or go through full KT Training – from wherever you are.

Audience: Employees at all levels who are required to perform troubleshooting, root cause analysis (RCA) and conduct problem solving will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service, and maintenance.

Key Benefits

With no travel expenses or time away from work, Kepner-Tregoe LiveOnline is an efficient way to learn the core problem solving and decision making processes needed for effective issue resolution.

KT LiveOnline delivers targeted learning, which is ideal for those seeking to learn one aspect of the Problem Solving and Decision Making training suite—or group them together.

Led by an experienced instructor. Includes 30 minutes of live one-on-one coaching - post workshop. KT LiveOnline connects you with the most effective learning strategies.  

Deepen critical thinking skills using the same proven approach that’s successfully helped individual learners and organizations build capability for nearly 60 years.

Sessions Offered

KT LiveOnline is available for each individual KT process and many of KT's full workshops. Sessions offered include:

Problem Analysis
A structured Root Cause Analysis approach to quickly find the cause when things are not working as they should. You'll learn to quickly identify problems and define problem scope, create and test possible causes and confirm the true cause before taking action.

Decision Analysis
A systematic, data-driven approach to making more effective strategic, operational, and tactical decisions. You'll learn to identify objectives, choices and risks for potential decisions and use simple-but-robust techniques to make the best choices.

Situation Appraisal
Stop wasting your and others time. When faced with difficult situations/projects or just managing day-to-day problems, learn to clearly define and prioritize those issues and plan appropriate actions to ensure the best results in a timely manner.

Potential Problem Analysis
A systematic approach to protect the success of actions or projects. Learn to prevent serious problems and limit the impact of problems that happen. Attendees will also learn Potential Opportunity Analysis: a similar process for identifying and leveraging future opportunities.

Full workshops available including Problem Solving and Decision Making, Root Cause Analysis, Troubleshooting Foundations, Major Incident Management, and Problem Management

Workshop Details

Duration:

KT Process  Web-Based Sessions Practice (between Web-Based Sessions) Total

Problem Analysis

Two 4 hr web sessions with breaks

1 hour self-paced study

8 hours

Decision Analysis

Two 3 hours web sessions with breaks

1 hour self-paced study

6 hours

Situation Appraisal

Two 2 hr web sessions or one 4 hr web session with breaks

1 hour self-paced study

4 hours

Potential Problem  Analysis

Two 1.5 web sessions or one 3 hr web session with breaks

1 hour self-paced study

3 hours

Full KT workshops (inquire about availability) Number of web sessions and weeks depends on amount content and client schedule Varies Varies

 

Learning Tools Included: KT LiveOnline connects you with dynamic discussions, videos, practice scenarios, digital study materials and a coaching/feedback session with your instructor. All workshop attendees will also receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips and more) with a My KT membership.

Credits for Certification:

Situation Appraisal: 0.4 CEUs / 4 PDUs

Problem Analysis: 0.8 CEUs / 8 PDUs

Decision Analysis: 0.6 CEUs / 6 PDUs

Potential Problem Analysis: 0.3 CEUs / 3 PDUs

Effective December 31, 2020, KT will no longer offer PDUs. If you wish to receive PDUs for attending an eligible KT course prior to that date, you must make that request prior to December 31, 2020

Training Options: Available as an instructor-led online public session or as a group training for your employees only.

 

Workshop Outline

Download the workshop outline for: KT LiveOnline: Problem Solving & Decision Making

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session to be held at your company, please contact us for more information.

Date City, State/Province Country Price Language Register
Dec 8, 2020 -
Dec 10, 2020
Virtual session US $1,995.00 English
Register

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop

 held by WebEx on three consecutive days,

10:00 am - 6:00 pm EST (with plenty of breaks).

Jan 12, 2021 -
Jan 12, 2021
Remote / Virtual Session, Hong Kong CN $3,150.00 English
Register

SITUATION APPRAISAL

HKD 3,150 per participant (fees before any applicable taxes).

Live web session begins at 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jan 12, 2021 -
Jan 12, 2021
Remote / Virtual Session MY RM895.00 English
Register

SITUATION APPRAISAL

MYR 895 per participant (fees before any applicable taxes).

Live web session from 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jan 12, 2021 -
Jan 12, 2021
Remote / Virtual Session SG $500.00 English
Register

SITUATION APPRAISAL

SGD 500 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 12.30 PM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jan 13, 2021 -
Jan 14, 2021
Remote / Virtual Session, Hong Kong CN $4,725.00 English
Register

PROBLEM ANALYSIS

HKD 4,725 per participant (fees before any applicable taxes).

Live web session begins at 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jan 13, 2021 -
Jan 14, 2021
Remote / Virtual Session MY RM1,350.00 English
Register

PROBLEM ANALYSIS

MYR 1,350 per participant (fees before any applicable taxes).

Live web session on January 13 & 14 from 8.30 AM to 12.30 PM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jan 13, 2021 -
Jan 14, 2021
Remote / Virtual Session SG $760.00 English
Register

PROBLEM ANALYSIS

SGD760 per participant (fees before any applicable taxes).

Live web session on January 13 & 14 begins at 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jan 19, 2021 -
Jan 21, 2021
Remote / Virtual Session CN ¥8,300.00 Bilingual (English/Mandarin)
Register

PROBLEM SOLVING & DECISION MAKING

CNY 8,300 per participant (fees before any applicable taxes)

Live web session on January 19 - 21  from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jan 19, 2021 -
Jan 21, 2021
Remote / Virtual Session, Taiwan CN NT$40,000.00 Bilingual (English/Mandarin)
Register

PROBLEM SOLVING & DECISION MAKING

TWD 40,000 per participant (fees before any applicable taxes)

Live web session on January 19 - 21 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jan 19, 2021 -
Jan 20, 2021
Remote / Virtual Session, Hong Kong CN $3,150.00 English
Register

DECISION ANALYSIS

HKD 3,150 per participant (fees before any applicable taxes).

Live web session begins at 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jan 19, 2021 -
Jan 20, 2021
Remote / Virtual Session MY RM895.00 English
Register

DECISION ANALYSIS

MYR 895 per participant (fees before any applicable taxes).

Live web session on January 19 & 20 from 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jan 19, 2021 -
Jan 20, 2021
Remote / Virtual Session SG $500.00 English
Register

DECISION ANALYSIS

SGD 500 per participant (fees before any applicable taxes).

Live web session on January 19 & 20 begins at 8.30 AM to 12.30 AM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jan 21, 2021 -
Jan 21, 2021
Remote / Virtual Session, Hong Kong CN $3,150.00 English
Register

POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS

HKD 3,150 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 11.30 AM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jan 21, 2021 -
Jan 21, 2021
Remote / Virtual Session MY RM895.00 English
Register

POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS

MYR 895 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 12.30 AM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jan 21, 2021 -
Jan 21, 2021
Remote / Virtual Session SG $500.00 English
Register

POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS

SGD 500 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 12.30 AM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Feb 9, 2021 -
Feb 12, 2021
Virtual Session GB £1,475.00 English
Register

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop

held by WebEx over  four  consecutive days. 

Please contact us for a detailed schedule.

Mar 16, 2021 -
Mar 18, 2021
Remote / Virtual Session, Hong Kong CN $10,500.00 English
Register

PROBLEM SOLVING & DECISION MAKING

HKD 10,500 per participant (fees before any applicable taxes)

Live web session on March 16 - 18 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Mar 16, 2021 -
Mar 18, 2021
Remote / Virtual Session MY RM3,000.00 English
Register

PROBLEM SOLVING & DECISION MAKING

MYR 3,000 per participant (fees before any applicable taxes)

Live web session on March 16 - 18 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Mar 16, 2021 -
Mar 18, 2021
Remote / Virtual Session SG $1,700.00 English
Register

PROBLEM SOLVING & DECISION MAKING

SGD1,700 per participant (fees before any applicable taxes)

Live web session on March 16 - 18 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Apr 27, 2021 -
Apr 29, 2021
Remote / Virtual Session CN ¥8,300.00 Bilingual (English/Mandarin)
Register

PROBLEM SOLVING & DECISION MAKING

CNY 8,300 per participant (fees before any applicable taxes)

Live web session on April 27 - 29 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Apr 27, 2021 -
Apr 29, 2021
Remote / Virtual Session, Taiwan CN NT$40,000.00 Bilingual (English/Mandarin)
Register

PROBLEM SOLVING & DECISION MAKING

TWD 40,000 per participant (fees before any applicable taxes)

Live web session on April 27 - 29 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 13, 2021 -
Jul 13, 2021
Remote / Virtual Session, Hong Kong CN $3,150.00 English
Register

SITUATION APPRAISAL

HKD 3,150 per participant (fees before any applicable taxes).

Live web session begins at 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 13, 2021 -
Jul 13, 2021
Remote / Virtual Session MY RM895.00 English
Register

SITUATION APPRAISAL

MYR 895 per participant (fees before any applicable taxes).

Live web session from 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 13, 2021 -
Jul 13, 2021
Remote / Virtual Session SG $500.00 English
Register

SITUATION APPRAISAL

SGD 500 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 12.30 PM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 14, 2021 -
Jul 15, 2021
Remote / Virtual Session, Hong Kong CN $4,725.00 English
Register

PROBLEM ANALYSIS

HKD 4,725 per participant (fees before any applicable taxes).

Live web session begins at 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 14, 2021 -
Jul 15, 2021
Remote / Virtual Session MY RM1,350.00 English
Register

PROBLEM ANALYSIS

MYR 1,350 per participant (fees before any applicable taxes).

Live web session on July 14 & 15 from 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jul 14, 2021 -
Jul 15, 2021
Remote / Virtual Session SG $760.00 English
Register

PROBLEM ANALYSIS

SGD760 per participant (fees before any applicable taxes).

Live web session on July 14 & 15 begins at 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jul 21, 2021 -
Jul 22, 2021
Remote / Virtual Session, Hong Kong CN $3,150.00 English
Register

DECISION ANALYSIS

HKD 3,150 per participant (fees before any applicable taxes).

Live web session begins at 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 21, 2021 -
Jul 22, 2021
Remote / Virtual Session MY RM895.00 English
Register

DECISION ANALYSIS

MYR 895 per participant (fees before any applicable taxes).

Live web session on July 21 & 22 from 8.30 AM to 12.30 PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jul 21, 2021 -
Jul 22, 2021
Remote / Virtual Session SG $500.00 English
Register

DECISION ANALYSIS

SGD 500 per participant (fees before any applicable taxes).

Live web session on July 21 & 22 begins at 8.30 AM to 12.30 AM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jul 23, 2021 -
Jul 23, 2021
Remote / Virtual Session, Hong Kong CN $3,150.00 English
Register

POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS

HKD 3,150 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 11.30 AM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 23, 2021 -
Jul 23, 2021
Remote / Virtual Session MY RM895.00 English
Register

POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS

MYR 895 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 12.30 AM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 23, 2021 -
Jul 23, 2021
Remote / Virtual Session SG $500.00 English
Register

POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS

SGD 500 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 12.30 AM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Aug 10, 2021 -
Aug 12, 2021
Remote / Virtual Session CN ¥8,300.00 Bilingual (English/Mandarin)
Register

PROBLEM SOLVING & DECISION MAKING

CNY 8,300 per participant (fees before any applicable taxes)

Live web session on August 10 - 12 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Aug 10, 2021 -
Aug 12, 2021
Remote / Virtual Session, Taiwan CN NT$40,000.00 Bilingual (English/Mandarin)
Register

PROBLEM SOLVING & DECISION MAKING

TWD 40,000 per participant (fees before any applicable taxes)

Live web session on August 10 - 12 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Sep 28, 2021 -
Sep 30, 2021
Remote / Virtual Session, Hong Kong CN $10,500.00 English
Register

PROBLEM SOLVING & DECISION MAKING

HKD 10,500 per participant (fees before any applicable taxes)

Live web session on March 16 - 18 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Sep 28, 2021 -
Sep 30, 2021
Remote / Virtual Session MY RM3,000.00 English
Register

PROBLEM SOLVING & DECISION MAKING

MYR 3,000 per participant (fees before any applicable taxes)

Live web session on September 28 - 30 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Sep 28, 2021 -
Sep 30, 2021
Remote / Virtual Session SG $1,700.00 English
Register

PROBLEM SOLVING & DECISION MAKING

SGD1,700 per participant (fees before any applicable taxes)

Live web session on September 28 - 30 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Nov 23, 2021 -
Nov 25, 2021
Remote / Virtual Session CN ¥8,300.00 Bilingual (English/Mandarin)
Register

PROBLEM SOLVING & DECISION MAKING

CNY 8,300 per participant (fees before any applicable taxes)

Live web session on November 23 - 25 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Nov 23, 2021 -
Nov 25, 2021
Remote / Virtual Session, Taiwan CN NT$40,000.00 Bilingual (English/Mandarin)
Register

PROBLEM SOLVING & DECISION MAKING

TWD 40,000 per participant (fees before any applicable taxes)

Live web session on November 23 - 25 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Contact KT

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