KT LiveOnline: Problem Solving & Decision Making
Workshop Overview
Kepner-Tregoe LiveOnline provides individuals and teams an efficient way to learn KT’s Clear Thinking processes from wherever they are—with no travel required. Led by an experienced instructor, KT LiveOnline utilizes a web meeting platform to provide you access to the specific problem solving and decision making skills you want to develop. With its flexible format, you can choose to learn the specific components of the KT Problem Solving and Decision Making (PSDM) skills that you need, or go through full KT Training – from wherever you are.
Audience: Employees at all levels who are required to perform troubleshooting, root cause analysis (RCA) and conduct problem solving will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service, and maintenance.
Key Benefits
With no travel expenses or time away from work, Kepner-Tregoe LiveOnline is an efficient way to learn the core problem solving and decision making processes needed for effective issue resolution.
KT LiveOnline delivers targeted learning, which is ideal for those seeking to learn one aspect of the Problem Solving and Decision Making training suite—or group them together.
Led by an experienced instructor. Includes 30 minutes of live one-on-one coaching - post workshop. KT LiveOnline connects you with the most effective learning strategies.
Deepen critical thinking skills using the same proven approach that’s successfully helped individual learners and organizations build capability for nearly 60 years.
Sessions Offered
KT LiveOnline is available for each individual KT process and many of KT's full workshops. Sessions offered include:
Problem Analysis
A structured Root Cause Analysis approach to quickly find the cause when things are not working as they should. You'll learn to quickly identify problems and define problem scope, create and test possible causes and confirm the true cause before taking action.
Decision Analysis
A systematic, data-driven approach to making more effective strategic, operational, and tactical decisions. You'll learn to identify objectives, choices and risks for potential decisions and use simple-but-robust techniques to make the best choices.
Situation Appraisal
Stop wasting your and others time. When faced with difficult situations/projects or just managing day-to-day problems, learn to clearly define and prioritize those issues and plan appropriate actions to ensure the best results in a timely manner.
Potential Problem Analysis
A systematic approach to protect the success of actions or projects. Learn to prevent serious problems and limit the impact of problems that happen. Attendees will also learn Potential Opportunity Analysis: a similar process for identifying and leveraging future opportunities.
Full workshops available including Problem Solving and Decision Making, Root Cause Analysis, Troubleshooting Foundations, Major Incident Management, and Problem Management
Workshop Details
Duration:
| KT Process | Web-Based Sessions | Practice (between Web-Based Sessions) | Total |
|
Problem Analysis |
Two 4 hr web sessions with breaks |
1 hour self-paced study |
8 hours |
|
Decision Analysis |
Two 3 hours web sessions with breaks |
1 hour self-paced study |
6 hours |
|
Situation Appraisal |
Two 2 hr web sessions or one 4 hr web session with breaks |
1 hour self-paced study |
4 hours |
|
Potential Problem Analysis |
Two 1.5 web sessions or one 3 hr web session with breaks |
1 hour self-paced study |
3 hours |
| Full KT workshops (inquire about availability) | Number of web sessions and weeks depends on amount content and client schedule | Varies | Varies |
Learning Tools Included: KT LiveOnline connects you with dynamic discussions, videos, practice scenarios, digital study materials and a coaching/feedback session with your instructor. All workshop attendees will also receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips and more) with a My KT membership.
Credits for Certification:
Situation Appraisal: 0.4 CEUs / 4 PDUs
Problem Analysis: 0.8 CEUs / 8 PDUs
Decision Analysis: 0.6 CEUs / 6 PDUs
Potential Problem Analysis: 0.3 CEUs / 3 PDUs
Effective December 31, 2020, KT will no longer offer PDUs. If you wish to receive PDUs for attending an eligible KT course prior to that date, you must make that request prior to December 31, 2020
Training Options: Available as an instructor-led online public session or as a group training for your employees only.
Workshop Outline
Download the workshop outline for: KT LiveOnline: Problem Solving & Decision Making
Workshop Schedule
Choose your country in the dropdown below
If your country is not listed or you would like to schedule a session to be held at your company, please contact us for more information.
| Date | City, State/Province | Country | Price | Language | Register |
|---|---|---|---|---|---|
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Dec 8, 2020 - Dec 10, 2020 |
Virtual session | US | $1,995.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks). |
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Jan 12, 2021 - Jan 12, 2021 |
Remote / Virtual Session, Hong Kong | CN | $3,150.00 | English | |
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SITUATION APPRAISAL HKD 3,150 per participant (fees before any applicable taxes). Live web session begins at 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jan 12, 2021 - Jan 12, 2021 |
Remote / Virtual Session | MY | RM895.00 | English | |
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SITUATION APPRAISAL MYR 895 per participant (fees before any applicable taxes). Live web session from 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jan 12, 2021 - Jan 12, 2021 |
Remote / Virtual Session | SG | $500.00 | English | |
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SITUATION APPRAISAL SGD 500 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 12.30 PM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jan 13, 2021 - Jan 14, 2021 |
Remote / Virtual Session, Hong Kong | CN | $4,725.00 | English | |
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PROBLEM ANALYSIS HKD 4,725 per participant (fees before any applicable taxes). Live web session begins at 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jan 13, 2021 - Jan 14, 2021 |
Remote / Virtual Session | MY | RM1,350.00 | English | |
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PROBLEM ANALYSIS MYR 1,350 per participant (fees before any applicable taxes). Live web session on January 13 & 14 from 8.30 AM to 12.30 PM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jan 13, 2021 - Jan 14, 2021 |
Remote / Virtual Session | SG | $760.00 | English | |
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PROBLEM ANALYSIS SGD760 per participant (fees before any applicable taxes). Live web session on January 13 & 14 begins at 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jan 19, 2021 - Jan 21, 2021 |
Remote / Virtual Session | CN | ¥8,300.00 | Bilingual (English/Mandarin) | |
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PROBLEM SOLVING & DECISION MAKING CNY 8,300 per participant (fees before any applicable taxes) Live web session on January 19 - 21 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jan 19, 2021 - Jan 21, 2021 |
Remote / Virtual Session, Taiwan | CN | NT$40,000.00 | Bilingual (English/Mandarin) | |
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PROBLEM SOLVING & DECISION MAKING TWD 40,000 per participant (fees before any applicable taxes) Live web session on January 19 - 21 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jan 19, 2021 - Jan 20, 2021 |
Remote / Virtual Session, Hong Kong | CN | $3,150.00 | English | |
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DECISION ANALYSIS HKD 3,150 per participant (fees before any applicable taxes). Live web session begins at 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jan 19, 2021 - Jan 20, 2021 |
Remote / Virtual Session | MY | RM895.00 | English | |
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DECISION ANALYSIS MYR 895 per participant (fees before any applicable taxes). Live web session on January 19 & 20 from 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jan 19, 2021 - Jan 20, 2021 |
Remote / Virtual Session | SG | $500.00 | English | |
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DECISION ANALYSIS SGD 500 per participant (fees before any applicable taxes). Live web session on January 19 & 20 begins at 8.30 AM to 12.30 AM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jan 21, 2021 - Jan 21, 2021 |
Remote / Virtual Session, Hong Kong | CN | $3,150.00 | English | |
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POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS HKD 3,150 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 11.30 AM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jan 21, 2021 - Jan 21, 2021 |
Remote / Virtual Session | MY | RM895.00 | English | |
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POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS MYR 895 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 12.30 AM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jan 21, 2021 - Jan 21, 2021 |
Remote / Virtual Session | SG | $500.00 | English | |
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POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS SGD 500 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 12.30 AM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Feb 9, 2021 - Feb 12, 2021 |
Virtual Session | GB | £1,475.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx over four consecutive days. Please contact us for a detailed schedule. |
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Mar 16, 2021 - Mar 18, 2021 |
Remote / Virtual Session, Hong Kong | CN | $10,500.00 | English | |
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PROBLEM SOLVING & DECISION MAKING HKD 10,500 per participant (fees before any applicable taxes) Live web session on March 16 - 18 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Mar 16, 2021 - Mar 18, 2021 |
Remote / Virtual Session | MY | RM3,000.00 | English | |
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PROBLEM SOLVING & DECISION MAKING MYR 3,000 per participant (fees before any applicable taxes) Live web session on March 16 - 18 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Mar 16, 2021 - Mar 18, 2021 |
Remote / Virtual Session | SG | $1,700.00 | English | |
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PROBLEM SOLVING & DECISION MAKING SGD1,700 per participant (fees before any applicable taxes) Live web session on March 16 - 18 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Apr 27, 2021 - Apr 29, 2021 |
Remote / Virtual Session | CN | ¥8,300.00 | Bilingual (English/Mandarin) | |
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PROBLEM SOLVING & DECISION MAKING CNY 8,300 per participant (fees before any applicable taxes) Live web session on April 27 - 29 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Apr 27, 2021 - Apr 29, 2021 |
Remote / Virtual Session, Taiwan | CN | NT$40,000.00 | Bilingual (English/Mandarin) | |
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PROBLEM SOLVING & DECISION MAKING TWD 40,000 per participant (fees before any applicable taxes) Live web session on April 27 - 29 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jul 13, 2021 - Jul 13, 2021 |
Remote / Virtual Session, Hong Kong | CN | $3,150.00 | English | |
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SITUATION APPRAISAL HKD 3,150 per participant (fees before any applicable taxes). Live web session begins at 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jul 13, 2021 - Jul 13, 2021 |
Remote / Virtual Session | MY | RM895.00 | English | |
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SITUATION APPRAISAL MYR 895 per participant (fees before any applicable taxes). Live web session from 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jul 13, 2021 - Jul 13, 2021 |
Remote / Virtual Session | SG | $500.00 | English | |
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SITUATION APPRAISAL SGD 500 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 12.30 PM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jul 14, 2021 - Jul 15, 2021 |
Remote / Virtual Session, Hong Kong | CN | $4,725.00 | English | |
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PROBLEM ANALYSIS HKD 4,725 per participant (fees before any applicable taxes). Live web session begins at 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jul 14, 2021 - Jul 15, 2021 |
Remote / Virtual Session | MY | RM1,350.00 | English | |
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PROBLEM ANALYSIS MYR 1,350 per participant (fees before any applicable taxes). Live web session on July 14 & 15 from 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jul 14, 2021 - Jul 15, 2021 |
Remote / Virtual Session | SG | $760.00 | English | |
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PROBLEM ANALYSIS SGD760 per participant (fees before any applicable taxes). Live web session on July 14 & 15 begins at 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jul 21, 2021 - Jul 22, 2021 |
Remote / Virtual Session, Hong Kong | CN | $3,150.00 | English | |
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DECISION ANALYSIS HKD 3,150 per participant (fees before any applicable taxes). Live web session begins at 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jul 21, 2021 - Jul 22, 2021 |
Remote / Virtual Session | MY | RM895.00 | English | |
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DECISION ANALYSIS MYR 895 per participant (fees before any applicable taxes). Live web session on July 21 & 22 from 8.30 AM to 12.30 PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jul 21, 2021 - Jul 22, 2021 |
Remote / Virtual Session | SG | $500.00 | English | |
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DECISION ANALYSIS SGD 500 per participant (fees before any applicable taxes). Live web session on July 21 & 22 begins at 8.30 AM to 12.30 AM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jul 23, 2021 - Jul 23, 2021 |
Remote / Virtual Session, Hong Kong | CN | $3,150.00 | English | |
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POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS HKD 3,150 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 11.30 AM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jul 23, 2021 - Jul 23, 2021 |
Remote / Virtual Session | MY | RM895.00 | English | |
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POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS MYR 895 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 12.30 AM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jul 23, 2021 - Jul 23, 2021 |
Remote / Virtual Session | SG | $500.00 | English | |
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POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS SGD 500 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 12.30 AM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Aug 10, 2021 - Aug 12, 2021 |
Remote / Virtual Session | CN | ¥8,300.00 | Bilingual (English/Mandarin) | |
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PROBLEM SOLVING & DECISION MAKING CNY 8,300 per participant (fees before any applicable taxes) Live web session on August 10 - 12 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Aug 10, 2021 - Aug 12, 2021 |
Remote / Virtual Session, Taiwan | CN | NT$40,000.00 | Bilingual (English/Mandarin) | |
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PROBLEM SOLVING & DECISION MAKING TWD 40,000 per participant (fees before any applicable taxes) Live web session on August 10 - 12 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Sep 28, 2021 - Sep 30, 2021 |
Remote / Virtual Session, Hong Kong | CN | $10,500.00 | English | |
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PROBLEM SOLVING & DECISION MAKING HKD 10,500 per participant (fees before any applicable taxes) Live web session on March 16 - 18 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Sep 28, 2021 - Sep 30, 2021 |
Remote / Virtual Session | MY | RM3,000.00 | English | |
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PROBLEM SOLVING & DECISION MAKING MYR 3,000 per participant (fees before any applicable taxes) Live web session on September 28 - 30 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Sep 28, 2021 - Sep 30, 2021 |
Remote / Virtual Session | SG | $1,700.00 | English | |
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PROBLEM SOLVING & DECISION MAKING SGD1,700 per participant (fees before any applicable taxes) Live web session on September 28 - 30 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Nov 23, 2021 - Nov 25, 2021 |
Remote / Virtual Session | CN | ¥8,300.00 | Bilingual (English/Mandarin) | |
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PROBLEM SOLVING & DECISION MAKING CNY 8,300 per participant (fees before any applicable taxes) Live web session on November 23 - 25 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Nov 23, 2021 - Nov 25, 2021 |
Remote / Virtual Session, Taiwan | CN | NT$40,000.00 | Bilingual (English/Mandarin) | |
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PROBLEM SOLVING & DECISION MAKING TWD 40,000 per participant (fees before any applicable taxes) Live web session on November 23 - 25 from 8.30AM to 5.30PM (GMT+8). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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