“Rational process made it possible to uncover great savings without reducing staff and disrupting the organization.”
Performance Optimization Experts
A lifetime of value. KT builds advanced critical thinking skills that optimize data, knowledge and experience to solve problems, make decisions, set priorities and manage risk. KT provides a foundation for working purposefully in a challenging environment.
By integrating skills application during training and arming learners with ongoing support, Kepner-Tregoe bridges the lessons of training to their sustained use on the job. It is not unusual for people to credit KT as essential to their success.
Our Workshops
For individuals individuals
For teams or groups teams
Professional Development
Format
Languages
Clear all
All workshops: 21
Problem Solving & Decision Making
Languages:
CN
DE
EN
FR
JP
NL
Available as:
- For individuals
- For teams or groups
Essentials
When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.
Root Cause Analysis
Languages:
CN
DE
EN
FR
JP
NL
Available as:
- For individuals
- For teams or groups
Essentials
Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.
Problem Management
Languages:
CN
DE
EN
FR
NL
Available as:
- For individuals
- For teams or groups
Essentials
Kepner-Tregoe’s Problem Management workshop provides a time-tested, systematic approach to help resolve technical and IT issues and get to root cause fast. Our best practice ITIL®-recognized troubleshooting methodology helps minimize negative business impact and increase IT stability. This is accomplished by reducing time-to-resolution through efficient data gathering and analysis, objective-driven resolution, and successful implementation for rapid recovery.
Major Incident Management
Languages:
EN
Available as:
- For individuals
- For teams or groups
Essentials
Take control of your Incident Management with Kepner-Tregoe’s Major Incident Management workshop. Designed for learners looking to expand their knowledge and performance, this workshop brings higher quality, more consistency, and greater speed to the incident handling process by improving the underlying quality and consistency of troubleshooting. Our ITIL®-recognized and interactive approach helps you restore service more effectively, while managing risk and communicating confidently under pressure.
Decision Making for Leaders
Languages:
DE
EN
FR
Available as:
- For individuals
- For teams or groups
Essentials
Kepner-Tregoe's Decision Making for Leaders training provides a scalable, systematic approach to making strategic, operational and tactical decisions across your organization. As pioneers of decision science, Kepner-Tregoe has been helping executives, business leaders, and workers at all levels make difficult decisions for over 60 years. This unique, one-day workshop brings that wealth of experience to the classroom so you can learn to avoid decision-making biases, practice new skills, and make an immediate impact back on-the-job.
Troubleshooting Simulation
Languages:
CZ
DE
EN
ES
PL
Available as:
- For individuals
- For teams or groups
Essentials
The KT Troubleshooting Simulation invites learners to practice their problem-solving skills in a safe-to-fail virtual environment and accelerate the transfer of skills from the classroom to back on the job. Learners are challenged to apply their skills quickly and efficiently under pressure, including group discussions and real-time coaching from the instructor.
Professional Development
Format
Languages
Clear all
All workshops: 16
Problem Solving & Decision Making
Languages:
CN
DE
EN
FR
JP
NL
Available as:
- For individuals
- For teams or groups
Essentials
When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.
Root Cause Analysis
Languages:
CN
DE
EN
FR
JP
NL
Available as:
- For individuals
- For teams or groups
Essentials
Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.
Problem Management
Languages:
CN
DE
EN
FR
NL
Available as:
- For individuals
- For teams or groups
Essentials
Kepner-Tregoe’s Problem Management workshop provides a time-tested, systematic approach to help resolve technical and IT issues and get to root cause fast. Our best practice ITIL®-recognized troubleshooting methodology helps minimize negative business impact and increase IT stability. This is accomplished by reducing time-to-resolution through efficient data gathering and analysis, objective-driven resolution, and successful implementation for rapid recovery.
Major Incident Management
Languages:
EN
Available as:
- For individuals
- For teams or groups
Essentials
Take control of your Incident Management with Kepner-Tregoe’s Major Incident Management workshop. Designed for learners looking to expand their knowledge and performance, this workshop brings higher quality, more consistency, and greater speed to the incident handling process by improving the underlying quality and consistency of troubleshooting. Our ITIL®-recognized and interactive approach helps you restore service more effectively, while managing risk and communicating confidently under pressure.
The KT Problem Solving Learning Path
Languages:
EN
Available as:
- For teams or groups
Essentials
In this era of digital transformation, an agile mindset is required to quickly assess complex situations, solve problems, and make good decisions. The KT Problem Solving Learning Path provides a foundational understanding of Kepner Situation Appraisal and Problem Analysis methodologies combining the power of dynamic application-based eLearning with practical exercises and live coaching. This helps learners discover how to successfully apply critical thinking and rational process to real world issues.
Decision Making for Leaders
Languages:
DE
EN
FR
Available as:
- For individuals
- For teams or groups
Essentials
Kepner-Tregoe's Decision Making for Leaders training provides a scalable, systematic approach to making strategic, operational and tactical decisions across your organization. As pioneers of decision science, Kepner-Tregoe has been helping executives, business leaders, and workers at all levels make difficult decisions for over 60 years. This unique, one-day workshop brings that wealth of experience to the classroom so you can learn to avoid decision-making biases, practice new skills, and make an immediate impact back on-the-job.
Client Testimonials
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