A few words about the Pharmaceutical Industry

Certainly, the covid pandemic was an historic moment when the Pharmaceutical industry secured a preeminent place in global headlines. Disruption, restructuring, and transformation continue to be the foundations of the industry’s future. Acceleration in the way vaccines are developed and delivered, increasing digitalization of manufacturing systems, AI, precision medicines, new cures, new demographic trends having access to medicine, and countless other issues are both risks and opportunities. While change is nothing new to an industry driven by R&D, change of this magnitude is complex to absorb within a highly regulated landscape, and the need for structured analytical processes has never been greater.

Kepner-Tregoe works with pharmaceutical companies worldwide to improve transformation agility, troubleshooting capabilities, and compliance systems within all relevant ecosystems. We work with organizations to improve the speed and quality of investigations as well as corrective and preventive measure implementation. Our approach to documented root cause analysis is globally recognized for improving the precision and speed of issue resolution, the CAPA process, and the regulatory compliant documentation of results. Our consulting and capability development programs build confidence in critical thinking skills which in turn translate into a strategic competitive advantage for our clients.

The Kepner-Tregoe methodologies utilize analytical data effectively in order to solve problems and make decisions quickly—and bring transparency to the process. The institutional adoption of our structured processes to call critical functions within client organizations brings sustainable and measurable results. Structured, advanced critical thinking approaches to problem solving and decision making are used and applied across help desks, in logistics and finance functions, and in the executive suites of our pharmaceutical clients.

To learn more about Kepner-Tregoe consulting and training solutions for the Pharmaceutical industry, contact Kepner-Tregoe.

Insights

It is no longer acceptable to respond to audits and product recalls with CAPAs that only address short term concerns. It’s now all about aligning CAPAs and Continuous Improvement processes.

Customer complaints can be a significant source of information to control costs and actually enhance customer satisfaction. Using case studies and examples, the author demonstrates how a systematic approach to customer service can improve business results.

When human error is to blame, corrective actions often involve addressing the system itself—its balance of consequences, feedback mechanisms, targets and objectives. Consider five factors that influence human error and offer opportunities for improvement.

Controlling process change can be improved, KT methods support three key areas of process validation: planning, installation and qualification

Testimonials

Our Experts
in Pharmaceutical Industry

John Ager
Business Solutions Consultant
North America
Erika Ratcliffe
Business Solutions Senior Consultant
Europe
Siew Wah Yong
Business Solutions Senior Consultant
Asia
Takashi Uikusu
ビジネスソリューションズ シニアコンサルタント
Japan

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