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AUTOMOTIVE

The global Automotive Industry is unique in its historic influence on modern society. Ranging from massive assembly plants to small start-up high-tech suppliers, and from long-term supply chain partners to hometown car dealers, the industry faces unusually wide ranging operational and financial challenges. Few industries are more symbolic of the transformational era in which we live. Every aspect of the automotive industry is under review to determine the landscape of personal mobility in the years to come.

CONSUMER PRODUCTS

Consumer Products companies face an array of challenges as they race to serve an ever more demanding consumer base in a diverse and global landscape. As labor shortages, supply chain disruptions and economic uncertainty return to “normal,” scrutiny of company values as well as environmental and societal impacts continue to grow. Consumer products companies are facing crossroad decisions around capital expenditure, product development, digitized manufacturing, regulatory issues, sustainability and many more critical challenges that will define the next generation of leaders and losers.

FINANCIAL SERVICES

Financial Services is currently witnessing an acceleration in the evolution of technology which represents both a risk and an opportunity to every player. This tidal wave of advancement is completely restructuring the landscape of the industry and enabling agile companies to create new products and better serve both traditional and new customers. Firms face unrelenting pressure to boost productivity through the digitization of both business processes and their shifting workforces. Operating within a tightly regulated environment, financial services firms in every sector face stiff competition and growing pressure to adapt and change.

FOOD & BEVERAGE

The Food and Beverage industry continues to seek dynamic new ways to innovate, maximize profits and build market share within a highly competitive landscape. Pandemic-related supply chain challenges, health risks, and stay-at-home orders disrupted the industry and laid bare both its critical role in our highly interconnected world and the fluidity of consumer-driven demands.

IT & COMMUNICATIONS

Information and Communication Technology impacts every industry and person. It is currently reshaping the future through new networks and devices, advances in AI, new communications platforms, and massive increases in data collection--all within a 24/7 world of instant access to anything, anywhere, at any time.

POWER & UTILITIES

The Power and Utilities Industry faces a politicized and rapidly changing regulatory landscape as it evolves with decarbonization, new digital technologies, alternative energy opportunities and many more evolving challenges. The road to a cleaner future is underway but risks are high and continuously accelerating change is assured.

SEMICONDUCTORS

The Semiconductor industry is unique in that the products are at the heart of every type of electronics, and they play a key role in virtually every other industry. The industry landscape is ever-changing and the value generation of innovation within it, is huge and volatile.

METALS & MINING

As the global economy struggles to meet the ongoing challenges including decarbonization and digitalization, Metals and Mining are on the forefront of change. In key global markets the metals and mining industry defines economic success, and its ability to thrive is critical to the region.

PHARMACEUTICAL

Certainly, the covid pandemic was an historic moment when the Pharmaceutical industry secured a preeminent place in global headlines. Disruption, restructuring, and transformation continue to be foundations of the industry’s future. Acceleration in the way vaccines are developed and delivered, increasing digitalization of manufacturing systems, AI, precision medicines, new cures, new demographic trends having access to medicine, and countless other issues are both risks and opportunities. While change is nothing new to an industry driven by R&D, change on this magnitude is complex to absorb within a highly regulated landscape, and the need for structured analytical processes has never been greater.

CONSTRUCTION

The Construction Industry is uniquely complex and dynamic—constantly addressing disruptions from a myriad of sources including labor, supply chain, resource scarcity, climate and weather issues, ongoing digitization, and many more complex challenges. Despite low financial interest rates and mounting economic recovery, change and disruption are constant obstacles to industry growth and development.

MEDICAL DEVICES

Growth and innovation are driving the Medical Device industry into becoming an increasingly global and competitive marketplace. Digitalization in manufacturing, new relationships through outsourcing, mergers, acquisitions, expanded geographic markets, and increased regulatory scrutiny add complexity to the way forward.

PAPER & PACKAGING

Packaging is a vital global industry which is poised for continued growth through integrated and synchronized supply chains, and a focus on the environment enables market leaders to gain a competitive advantage. The industry faces new technological challenges, demographic changes, and resource concerns, and there is a growing emphasis on accelerating transformation in preparing for the way forward.

CHEMICAL

The Chemical Industry is operating within a landscape of uncertainty—not only from pandemic-related disruption but also from the opposing forces that are battering the industry. Environmental issues, ineffective plastics recycling, climate change and decarbonization threaten industry growth yet the need for lightweight materials in automotive production, and the demand from rising economies in the East accelerate prospects for increased opportunities. Thriving in today’s changing and contradictory landscape is difficult and perplexing.

OIL & GAS

As government, investor and corporate actions escalate efforts to fight climate change with decarbonization, the Oil and Gas industry is pushing forward with rapid and comprehensive transformation measures, while simultaneously facing the challenge of digitized production, uncertain demand, and new forms of competition. In addition, an increasingly demanding customer base, and a dynamically evolving digital environment have accelerated industry efforts to adapt and thrive.

AEROSPACE & DEFENSE

The highly regulated Aerospace industry is driven by the highest levels of quality and reliability based on concerns for the safety of crew and passengers. Sustainable zero-defect quality is essential and costly. As passengers return to frequent travel schedules, and airlines upgrade their fleets, commercial aviation will grow substantially in the decade to come. Few industries have a greater visibility in demands for environmental and technical innovation within a landscape of safety and control.
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The Five Catalysts of Implementation Success

Based on years of working with clients to ensure the success of training and human capital improvement programs, we have identified five principles that serve as important catalysts for change.

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Learning Path Series: The challenge of learning in times of remote work

In this recorded event, you’ll hear our latest thinking on remote training and view demonstrations that show the unique strengths the Kepner-Tregoe Problem Solving Learning Path brings to an organization-wide problem solving training initiative. Discover how your teams can learn the foundations of problem solving at scale and with maximum flexibility.

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7 Ways To Ensure Training Results Translate to Business Performance

Training is about improving individual and team performances, and in turn influencing the overall performance of your organization. The organizations that approach training as a learning journey rather than a one-time event enable employees, and hence their companies to stay relevant in the rapidly transforming landscape.

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Customer Obsessed: Microsoft Customer Service & Support Embraces the Gold Standard in Problem Solving

With 8 billion customer touches annually across assisted, virtual, and community support forums, CSS’s technical experts and customer service professionals solve problems for customers who use their products, services and devices which is translated into customer-driven improvements across Microsoft’s offerings.

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Building Beyond A Problem Solving Culture

Reaching for greatness in a today’s volatile business landscape offers up equal parts success and failure. The question is, where will you land?

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KT Solve

KT Solve is a cloud-based digital tool to perform KT processes on-the-go.

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AUTOMOTIVE

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Public Workshops Delivered in Classrooms and Virtually

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The Five Catalysts of Implementation Success

Featured

Learning Path Series: The challenge of learning in times of remote work

Featured

7 Ways To Ensure Training Results Translate to Business Performance

Featured

Customer Obsessed: Microsoft Customer Service & Support Embraces the Gold Standard in Problem Solving

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Building Beyond A Problem Solving Culture

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