Contact us

Kepner-Tregoe, Inc. Introduces Targeted Performance Improvement to Address Gaps of Traditional Operational Excellence Approaches

Jun 23, 2014
Slider Img

Unique Continuous Improvement Approach Maximizes Lean, Six Sigma and Other Methods to Deliver Real, Measurable Results.

PRINCETON, NJ – June 24, 2014 – Kepner-Tregoe (KT), the global capability development and consulting company, officially introduced the firm’s unique approach to operational improvement and excellence, Targeted Performance Improvement. Utilizing traditional Operational Excellence as its foundation, Targeted Performance Improvement leverages the firm’s proprietary KT Clear Thinking processes to optimize continuous improvement and deliver real, measurable results.

Unlike many Operational Excellence frameworks, Targeted Performance Improvement focuses on identifying the “critical few” issues within an organization and outlining the most efficient path to resolution. Targeted Performance Improvement avoids prescribing massive business reengineering and large-scale technology implementations and instead opts for a precise and collaborative approach to address clients’ most pressing needs, while maximizing existing assets.

“Targeted Performance Improvement is our unique solution to an issue prevalent inside many organizations: how to generate world class Operational Excellence results without the upheaval of traditional large-scale change programs,” explained KT’s Chief Executive Officer Chris Geraghty. “Targeted Performance Improvement synthesizes a number of highly-effective KT solutions, focused on process, people and partnership that we’ve successfully delivered globally for many years.”

Further differentiating Targeted Performance Improvement is its ability to enhance existing continuous improvement programs such as Lean and Six Sigma. Kepner-Tregoe’s approach brings an easily integrated implementation component to these important continuous improvement programs, which accelerates return on investment.

Another key facet of Kepner-Tregoe’s Targeted Performance Improvement is sustainability. With an emphasis on skill-transfer, Targeted Performance Improvement equips organizations to thrive long after KT’s initial engagement. Within each client’s business, KT’s approach ultimately helps build a Thinking Organization capable of tackling the most complex challenges.

Kepner-Tregoe’s Targeted Performance Improvement approach, customized for every engagement, can be implemented across the spectrum of industries. To watch a short video on Targeted Performance Improvement and see how KT implements the approach visit:

About Kepner-Tregoe

Kepner-Tregoe (KT) provides capability development and consulting solutions across the world to help build Thinking Organizations that resolve the most pressing issues with clarity and confidence. Founded in 1958 based on ground-breaking research on how people think, solve problems and make decisions, Princeton-based Kepner-Tregoe is dedicated to helping organizations achieve Operational Excellence by improving quality, increasing efficiency and reducing costs. KT Clear Thinking is used at every level of client organizations: to implement strategy; achieve step-change improvements in operations; increase customer satisfaction in support organizations; and drive superior issue resolution throughout the organization. KT provides Clear Thinking for a complex world. For additional information, visit the company’s website at or their social media platforms on LinkedInTwitterFacebook and YouTube.


Lucy Soderberg
Pierpont Communications for Kepner-Tregoe
+1 214-217-7300 office/+1 224-436-3266 mobile

Contact Us

For inquiries, details, or a proposal!