Creating a Culture Where Everyone Wins

Strategically placed Program Leaders help to deliver results.

In this excerpted video, the Director of Continuous Improvement at Johnson Controls explains how his organization has moved from simply training (“butts in seats”) to certification, execution and reported results from that training. With Kepner-Tregoe tools in the toolbox, his company has not only been able to do things better—more directly aligned with the tools—but also faster and more economically.

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