Kepner-Tregoe leads Masterclass at ITSMF UK

3月 20, 2015
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Major Incident Management Masterclass

Masterclass Leader:
Andrew Vermes
Senior Consultant, Kepner-Tregoe

日付は
24th March 2015

場所です。
ITSMF UK Office, 150 Wharfedale Rd.
Winnersh Triangle
Berkshire, RG41 RRB, UK

連絡先
Events Team 0118 918 6500

This Masterclass offers a mature approach to major incidents, explaining why it’s important to integrate several different approaches. We’ll touch on minor incidents, too, since the way these are routinely handled will shape users’ and IT professionals’ view of what needs to happen, and in what order.

Find out more at Masterclass: Major Incident Management

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