Kepner-Tregoe Launches a Simulation-Based Training for Frontline IT Support and Shop Floor Employees and Operators

9月 5, 2018
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Whether employees are on the front lines of customer experience (call centers, IT help desks) or the shop floor (assembly lines, distribution centers) in today’s customer-centric world mistakes can be costly and time-consuming. In response, we proudly announce the launch of “KT Frontline”, a training tool for employees on the front lines of your business. KT Frontline helps employees develop critical thinking skills, test solutions and practice problem-solving in their own environments.

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 Frontline for IT

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