Kepner-Tregoe leads Masterclass at ITSMF UK

3月 20, 2015
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Major Incident Management Masterclass

Masterclass Leader:
安德鲁-维梅斯
Senior Consultant, Kepner-Tregoe

日期。
24th March 2015

位置。
ITSMF UK Office, 150 Wharfedale Rd.
Winnersh Triangle
Berkshire, RG41 RRB, UK

Contact:
Events Team 0118 918 6500

This Masterclass offers a mature approach to major incidents, explaining why it’s important to integrate several different approaches. We’ll touch on minor incidents, too, since the way these are routinely handled will shape users’ and IT professionals’ view of what needs to happen, and in what order.

Find out more at Masterclass: Major Incident Management

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