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Root Cause Analysis

Available as:

  • In-house class
  • Public class
  • Virtual
  • In-Person

Languages:

CN
DE
EN
ES
FR
JP
NL

Essentials

Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.

What You Get:

  • 2 days led by an expert instructor
  • Access to digital tools and resources
  • Troubleshooting skills you can use immediately on the job
  • Certificate of completion
  • Certification Credits : 1.4 CEUs
Select Format
Select Country
  • Malaysia
Select Date
  • Jan 21 2025 - Jan 22 2025
    Kuala Lumpur

    MYR 3,230 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    3,800  MYR
  • Sep 9 2025 - Sep 10 2025
    Kuala Lumpur

    MYR 3,230 for 3 or more
    Workshop Hours:
    9:00am - 5:30pm (UTC+8)

    ENG
    3,800  MYR
Participants
Select Language
Select Date
  • Jan 14 2025 - Jan 15 2025
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,835  USD
  • Jan 14 2025 - Jan 15 2025
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,385  CAD
  • Jan 28 2025 - Jan 30 2025
    USA

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    1,835  USD
  • Jan 28 2025 - Jan 30 2025
    Canada

    Workshop Hours:
    Noon - 6pm (ET)

    ENG
    2,385  CAD
  • Feb 11 2025 - Feb 12 2025
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,835  USD
  • Feb 11 2025 - Feb 12 2025
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,385  CAD
  • Mar 4 2025 - Mar 6 2025
    USA

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    1,835  USD
  • Mar 4 2025 - Mar 6 2025
    Canada

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    2,385  CAD
  • Apr 1 2025 - Apr 2 2025
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,835  USD
  • Apr 1 2025 - Apr 2 2025
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,385  CAD
  • Apr 15 2025 - Apr 16 2025
    USA

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    1,835  USD
  • Apr 15 2025 - Apr 16 2025
    Canada

    Workshop Hours:
    10am - 6pm (ET)

    ENG
    2,385  CAD
  • May 13 2025 - May 15 2025
    USA

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    1,835  USD
  • May 13 2025 - May 15 2025
    Canada

    Workshop Hours:
    8am - 2pm (ET)

    ENG
    2,385  CAD
  • Jun 3 2025 - Jun 4 2025
    France

    Pour toute question contactez
    Florence Lemerle
    flemerle@kepner-tregoe.com

    FRA
    1,595  EUR
  • Nov 18 2025 - Nov 19 2025
    France

    Pour toute question contactez
    Florence Lemerle
    flemerle@kepner-tregoe.com

    FRA
    1,595  EUR
Participants
Total:
0

To see the total select country, date and number of participants

To see the total select language, date and number of participants

In this county services are provided by the official KT licensee.

* Before applicable taxes

Class seats guaranteed with payment. Seat reservations held for 72 hours.

Contact us to inquire for more details or have the workshop customized upon your corporate needs.

  • Audience

    Anyone who is required to troubleshoot, perform investigations or root cause analysis (RCA), manage incidents, or conduct problem solving. Functional troubleshooting roles often include service, support, and quality engineers; problem and incident managers; analysts, technicians, auditors, and others responsible for resolution of critical incidents and problems.

  • Benefits

    • Learn the best-in-class root cause analysis methodology…proven in all types of industries and organizations for over 60 years.
    • Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, CAPA, and other methodologies.
    • Apply the skills learned to rapidly identify the cause of problems back on the job.
  • Skills Developed

    • Understand whether you truly have a cause-unknown problem
    • Obtain a clear, factual description of the problem through rigorous questioning techniques
    • Create and test hypotheses, and confirm root cause before adopting a fix
    • Identify where else the fix may cause problems and prevent unintended consequences
  • Return on Investment

    • A major manufacturing issue was resolved at a medical device manufacturer
    • An 18-month-old problem was eliminated at Tokyo Electron
    • Downtime eliminated at a multi-billion dollar oil and gas company
    • $150,000 in costs saved and major upheaval avoided at Duke Energy
  • Quotes

    “The Kepner-Tregoe problem-solving process continues to help FCA save time and money. It does this by upgrading an already valuable engineering expert into a problem-solving asset.”

    — Chris Hernan, Reactive MBB and Instructor, FCA Group

     

    “KT has changed the way we solve problems. We are now more consistent, efficient and data-driven as compared to before in RCA. While we are at the starting point of our journey, we believe the process will lead us to drive better results in the future. Thanks to KT for their continuous support during and after our engagement.”

    — Vishnukanth Ladchumigandan, Engineering Director, Mattel (Malaysia) Sdn. Bhd. (Toys)

  • Brochure

    Please fill out the form to receive a brochure for this class

Contact Form

Showcase your skills!

The KT Badge Program is a visible recognition of your rational process skills. Your Kepner-Tregoe Digital Badges can be shown on your social media profile page, your email signature, and your personal website. And finally the authenticity of your KT badge can be validated on our website portal.

The Foundation Badge is the starting point and highlights that you have attended a KT training program. Once you have begun applying the KT technologies you will progress through the levels of Practitioner, Advanced, and ultimately, achieve recognition as a KT Expert.

Badge

Kepner-Tregoe Foundations Badge

If you have successfully participated in this workshop, you are eligible to receive the KT Foundations Badge.

Contact Us

For inquiries, details, or a proposal!