Root Cause Analysis
Training Overview
Kepner-Tregoe’s RCA training gives individuals and teams a proven framework to systematically identify and resolve issues. Our root cause analysis training draws on decades of global investigations across every industry, bringing that expertise into the classroom so you can practice essential problem-solving skills and deliver immediate results back on the job.
What You Get:
- 2 days led by an expert instructor
- Access to digital tools and resources
- Troubleshooting skills you can use immediately on the job
- Certificate of completion & KT Foundations Badge
- Certification Credits : 1.4 CEUs
Stop firefighting and start solving with our root cause analysis training. This training is ideal for service and support engineers, quality engineers, incident and problem managers, analysts, technicians, auditors, and other professionals responsible for resolving critical issues efficiently. Equip yourself with the skills to uncover underlying causes, improve processes, and prevent future problems.
- Our root cause analysis training teaches a best-in-class methodology proven across industries for over 65 years
- The Kepner-Tregoe Problem Analysis method provides a practical framework that aligns seamlessly with Lean, Six Sigma, 8D, ITIL, CAPA and other methodologies
- Use what you learn to pinpoint root causes quickly and apply effective, lasting solutions on the job
- Distinguish between problems with an unknown cause and those with a clear resolution path
- Gather a clear, fact-based problem description through structured questioning
- Develop and test hypotheses to validate the true root cause before implementing changes
- Anticipate and prevent unintended consequences of your solution
- A major manufacturing issue was resolved at a medical device manufacturer
- An 18-month-old problem was eliminated at Tokyo Electron
- Downtime eliminated at a multi-billion dollar oil and gas company
- $150,000 in costs saved and major upheaval avoided at Duke Energy
“The Kepner-Tregoe problem-solving process continues to help FCA save time and money. It does this by upgrading an already valuable engineering expert into a problem-solving asset.”
— Chris Hernan, Reactive MBB and Instructor, FCA Group
“KT has changed the way we solve problems. We are now more consistent, efficient and data-driven as compared to before in RCA. While we are at the starting point of our journey, we believe the process will lead us to drive better results in the future. Thanks to KT for their continuous support during and after our engagement.”
— Vishnukanth Ladchumigandan, Engineering Director, Mattel (Malaysia) Sdn. Bhd. (Toys)
Showcase your skills!
The KT Badge Program is a visible recognition of your rational process skills. Your Kepner-Tregoe Digital Badges can be shown on your social media profile page, your email signature, and your personal website.
The Foundation Badge is the starting point and highlights that you have attended a KT training program. Once you have begun applying the KT technologies you will progress through the levels of Practitioner, Advanced, and ultimately, achieve recognition as a KT Expert.
