Root Cause Analysis

• 2 days led by an expert instructor
• Access to digital tools and resources
• Troubleshooting skills you can use immediately on the job
• Certificate of completion & KT Foundations Badge
• Certification Credits : 1.4 CEUs

Stop firefighting and start solving with our root cause analysis training. This training is ideal for service and support engineers, quality engineers, incident and problem managers, analysts, technicians, auditors, and other professionals responsible for resolving critical issues efficiently. Equip yourself with the skills to uncover underlying causes, improve processes, and prevent future problems.

• Our root cause analysis training teaches a best-in-class methodology proven across industries for over 65 years
• The Kepner-Tregoe Problem Analysis method provides a practical framework that aligns seamlessly with Lean, Six Sigma, 8D, ITIL, CAPA and other methodologies
• Use what you learn to pinpoint root causes quickly and apply effective, lasting solutions on the job

• Distinguish between problems with an unknown cause and those with a clear resolution path
• Gather a clear, fact-based problem description through structured questioning
• Develop and test hypotheses to validate the true root cause before implementing changes
• Anticipate and prevent unintended consequences of your solution