Problem Solving and Decision Making

Available as:

  • In-house class
  • Public class
  • Virtual
  • In-Person

Languages:

CN
DE
EN
FR
JP
NL

Essentials

When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.

What You Get:

  • Led by an expert instructor
  • Access to digital tools and resources
  • Use skills learned immediately on the job
  • Certificate of completion
  • Certification Credits : 2.1 CEUs
Select Format
Select Country
  • USA
  • China
  • Japan
  • China - Taiwan
  • Germany
  • Ireland
  • United Kingdom
  • Netherlands
  • Malaysia
  • Singapore
  • China - Hong Kong
Select Date
  • Jul 19 2022 - Jul 21 2022
    Princeton, NJ
    ENG
    1,995  USD
  • Oct 18 2022 - Oct 20 2022
    Princeton, NJ
    ENG
    1,995  USD
  • Jul 19 2022 - Jul 21 2022
    Shenzhen
    CHI
    ENG
    10,800  CNY
  • Aug 23 2022 - Aug 25 2022
    Shanghai
    CHI
    ENG
    10,800  CNY
  • Sep 13 2022 - Sep 15 2022
    Guangzhou
    CHI
    ENG
    10,800  CNY
  • Sep 20 2022 - Sep 22 2022
    Suzhou
    CHI
    ENG
    10,800  CNY
  • Oct 25 2022 - Oct 27 2022
    Beijing
    CHI
    ENG
    10,800  CNY
  • Nov 1 2022 - Nov 3 2022
    Shanghai
    CHI
    ENG
    10,800  CNY
  • Dec 13 2022 - Dec 15 2022
    Shenzhen
    CHI
    ENG
    10,800  CNY
  • Jul 4 2022 - Jul 6 2022
    Tokyo
    JPN
    176,000  JPY
  • Aug 24 2022 - Aug 26 2022
    Tokyo
    JPN
    176,000  JPY
  • Sep 14 2022 - Sep 16 2022
    Tokyo
    JPN
    176,000  JPY
  • Oct 17 2022 - Oct 19 2022
    Tokyo
    JPN
    176,000  JPY
  • Nov 9 2022 - Nov 11 2022
    Tokyo
    JPN
    176,000  JPY
  • Dec 7 2022 - Dec 9 2022
    Tokyo
    JPN
    176,000  JPY
  • Jul 5 2022 - Jul 7 2022
    Taipei
    CHI
    ENG
    52,000  TWD
  • Dec 13 2022 - Dec 15 2022
    Taipei
    CHI
    ENG
    52,000  TWD
  • Nov 15 2022 - Nov 17 2022
    Berlin
    GER
    1,845  EUR
  • Sep 27 2022 - Sep 29 2022
    Dublin

    New!

    ENG
    1,770  EUR
  • Oct 17 2023 - Oct 19 2023
    Dublin
    ENG
    1,770  EUR
  • Nov 8 2022 - Nov 10 2022
    London
    ENG
    1,475  GBP
  • Jun 20 2023 - Jun 22 2023
    London
    ENG
    1,475  GBP
  • Sep 26 2023 - Sep 28 2023
    London
    ENG
    1,475  GBP
  • Sep 5 2022 - Sep 26 2022
    Den Dolder

    Vierdaagse workshop
    Deel 1: 5-6 September
    Deel2: 26-27 September

    NLD
    2,250  EUR
  • Jul 26 2022 - Jul 28 2022
    Kuala Lumpur
    ENG
    4,000  MYR
  • Sep 6 2022 - Sep 8 2022
    Kuala Lumpur
    ENG
    4,000  MYR
  • Nov 1 2022 - Nov 3 2022
    Kuala Lumpur
    ENG
    4,000  MYR
  • Nov 8 2022 - Nov 10 2022
    Penang
    ENG
    4,000  MYR
  • Aug 3 2022 - Aug 5 2022
    Singapore
    ENG
    2,200  SGD
  • Nov 2 2022 - Nov 4 2022
    Singapore
    ENG
    2,200  SGD
  • Dec 6 2022 - Dec 8 2022
    Hong Kong
    ENG
    13,500  HKD
Contact us for future workshop dates
Participants
Select Language
Select Date
  • Oct 25 2022 - Oct 27 2022
    China
    CHI
    ENG
    9,200  CNY
  • Oct 25 2022 - Oct 27 2022
    China - Taiwan
    CHI
    ENG
    44,000  TWD
  • Jul 26 2022 - Jul 29 2022
    Canada
    ENG
    2,600  CAD
  • Aug 16 2022 - Aug 18 2022
    Canada
    ENG
    2,600  CAD
  • Sep 13 2022 - Sep 16 2022
    Canada
    ENG
    2,600  CAD
  • Sep 27 2022 - Sep 29 2022
    Canada
    ENG
    2,600  CAD
  • Oct 4 2022 - Oct 7 2022
    Canada
    ENG
    2,600  CAD
  • Oct 25 2022 - Oct 28 2022
    Canada
    ENG
    2,600  CAD
  • Nov 8 2022 - Nov 10 2022
    Canada
    ENG
    2,600  CAD
  • Dec 13 2022 - Dec 16 2022
    Canada
    ENG
    2,600  CAD
  • Aug 23 2022 - Aug 25 2022
    China - Hong Kong
    ENG
    11,500  HKD
  • Dec 6 2022 - Dec 6 2022
    China - Hong Kong

    Situation Appraisal

    ENG
    3,500  HKD
  • Dec 7 2022 - Dec 8 2022
    China - Hong Kong

    Problem Analysis

    ENG
    5,200  HKD
  • Dec 13 2022 - Dec 14 2022
    China - Hong Kong

    Decision Analysis

    ENG
    3,500  HKD
  • Dec 15 2022 - Dec 15 2022
    China - Hong Kong

    Potential Problem Analysis

    ENG
    3,500  HKD
  • Aug 23 2022 - Aug 25 2022
    Malaysia
    ENG
    3,400  MYR
  • Dec 6 2022 - Dec 6 2022
    Malaysia

    Situation Appraisal

    ENG
    1,100  MYR
  • Dec 7 2022 - Dec 8 2022
    Malaysia

    Problem Analysis

    ENG
    1,900  MYR
  • Dec 13 2022 - Dec 14 2022
    Malaysia

    Decision Analysis

    ENG
    1,800  MYR
  • Dec 15 2022 - Dec 15 2022
    Malaysia

    Potential Problem Analysis

    ENG
    1,100  MYR
  • Aug 23 2022 - Aug 25 2022
    Singapore
    ENG
    1,900  SGD
  • Dec 6 2022 - Dec 6 2022
    Singapore

    Situation Appraisal

    ENG
    550  SGD
  • Dec 7 2022 - Dec 8 2022
    Singapore

    Problem Analysis

    ENG
    850  SGD
  • Dec 13 2022 - Dec 14 2022
    Singapore

    Decision Analysis

    ENG
    550  SGD
  • Dec 15 2022 - Dec 15 2022
    Singapore

    Potential Problem Analysis

    ENG
    550  SGD
  • Jul 26 2022 - Jul 29 2022
    USA
    ENG
    1,995  USD
  • Aug 16 2022 - Aug 18 2022
    USA
    ENG
    1,995  USD
  • Sep 13 2022 - Sep 16 2022
    USA
    ENG
    1,995  USD
  • Sep 27 2022 - Sep 29 2022
    USA
    ENG
    1,995  USD
  • Oct 4 2022 - Oct 7 2022
    USA
    ENG
    1,995  USD
  • Oct 25 2022 - Oct 28 2022
    USA
    ENG
    1,995  USD
  • Nov 8 2022 - Nov 10 2022
    USA
    ENG
    1,995  USD
  • Dec 13 2022 - Dec 16 2022
    USA
    ENG
    1,995  USD
  • Sep 13 2022 - Sep 16 2022
    United Kingdom
    ENG
    1,475  GBP
  • Mar 14 2023 - Mar 17 2023
    United Kingdom
    ENG
    1,475  GBP
  • Jul 13 2022 - Jul 15 2022
    Japan
    JPN
    176,000  JPY
  • Aug 3 2022 - Aug 5 2022
    Japan
    JPN
    176,000  JPY
  • Sep 7 2022 - Sep 9 2022
    Japan
    JPN
    176,000  JPY
  • Oct 3 2022 - Oct 5 2022
    Japan
    JPN
    176,000  JPY
  • Nov 16 2022 - Nov 18 2022
    Japan
    JPN
    176,000  JPY
  • Dec 14 2022 - Dec 16 2022
    Japan
    JPN
    176,000  JPY
Contact us for future workshop dates
Participants
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In this county services are provided by the official KT licensee.

* Before applicable taxes

Class seats guaranteed with payment. Seat reservations held for 72 hours.

Contact us to inquire for more details or have the workshop customized upon your corporate needs.

  • Audience

    Employees at all levels, from the boardroom to the shopfloor, who are required to solve problems, make decisions, prevent or mitigate risks, promote or leverage opportunities, and prioritize and plan the resolution of concerns will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service and maintenance.

  • Benefits

    • Cut through the clutter & complexity to systematically find root cause for tough problems, and make decisions aligned with business priorities
    • Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, CAPA, and other methodologies
    • Walk away ready to immediately apply these new skills back on the job
  • Skills Developed

    Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

    • Conduct root cause analysis (RCA) on complex problems
    • Make tough decisions aligned with operational priorities
    • Understand and proactively manage risks and opportunities
    • Identify and plan for the resolution of high-priority issues
    • Ask the right questions to find hidden insight
  • Return on Investment

    By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

    • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually
    • A vinyl manufacturer increased annualized production with a significant rise in profits
    • A food products manufacturer saved $1.03 million by improving planning and decision making by work teams
    • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings
    • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear-Thinking processes
  • Workshop Details

    Duration: 3-4 days

    Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership

    Certification Credits: 2.1 CEUs (for 3-day workshop); 2.8 CEUs (for 4-day workshop)

    Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnLine

     

  • Quotes

    “The KT processes provided a common approach and helped sift through tons of data, ask penetrating questions, and take the emotion out of decision making.”

        — CEO, consumer products company

     

    “I used to be afraid to be assigned a root cause evaluation, but not anymore. I know that I just need to follow a systematic process and get the right people involved.”

                                                                                           — Maintenance Supervisor

  • Brochure

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