Workshop Overview

When faced with a problem or decision, you need the right answer—and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first. KT's instructors will ensure you're ready use these skills back on the job to make an impact where you work.

Audience: Ideal for employees at all levels required to troubleshoot, perform root cause analysis (RCA), make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.

Key Benefits

Cut through the clutter & complexity to systematically find root cause for tough problems and make decisions aligned with business priorities.

Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, and other methodologies.

Walk away ready to immediately apply these new skills back on-the-job. 

Skills Developed

Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

  • Conduct root cause analysis (RCA) on complex problems.
  • Make tough decisions aligned with operational priorities.
  • Identify and plan for the resolution of high-priority issues.
  • Understand and proactively manage risks and opportunities.
  • Ask the right questions to find hidden insight.

Return on Investment

By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

  • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually.
  • A vinyl manufacturer increased annualized production with a significant rise in profits.
  • A food products manufacturer saved $1.03 million by improving planning and decision-making by work teams.
  • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings.
  • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear Thinking processes.

Workshop Details

Duration: 3-4 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership

Certification Credits: 2.1 CEUs / 21 PDUs

Effective December 31, 2020, KT will no longer offer PDUs. If you wish to receive PDUs for attending an eligible KT course prior to that date, you must make that request prior to December 31, 2020

Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnline

Workshop Outline

Download the workshop outline for: Problem Solving & Decision Making

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session to be held at your company, please contact us for more information.

Date City, State/Province Country Price Language Register
Dec 8, 2020 -
Dec 10, 2020
Virtual Session CA $2,600.00 English
Register

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop

 held by WebEx on three consecutive days,

10:00 am - 6:00 pm EST (with plenty of breaks).

Dec 8, 2020 -
Dec 10, 2020
Virtual Session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Dec 9, 2020 -
Dec 11, 2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Jan 12, 2021 -
Jan 14, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Jan 12, 2021 -
Jan 14, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Jan 27, 2021 -
Jan 29, 2021
Singapore SG $2,000.00 English
Register

SGD2,000 per participant, SGD1,700 for 3 or more  (fees before any applicable taxes)

Feb 2, 2021 -
Feb 4, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Feb 2, 2021 -
Feb 4, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Feb 9, 2021 -
Feb 12, 2021
London (Marble Arch) GB £1,475.00 English
Register

This session is planned as a classroom course, face to face. 

However, considering the current Covid-19 situation, it may be switched to a virtual session (over 4 days). 

A decision will be made three weeks prior. Please contact us at european.enquiries@kepner-tregoe.com for more information.

Feb 23, 2021 -
Feb 25, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Feb 23, 2021 -
Feb 25, 2021
Kuala Lumpur MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Feb 23, 2021 -
Feb 25, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Mar 3, 2021 -
Mar 5, 2021
Singapore SG $2,000.00 English
Register

SGD2,000 per participant, SGD1,700 for 3 or more  (fees before any applicable taxes)

Mar 16, 2021 -
Mar 18, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Mar 16, 2021 -
Mar 18, 2021
Hong Kong CN $12,300.00 English
Register

HKD 12,300 per participant, HKD 10,500 for 3 or more (fees before any applicable taxes)

Mar 16, 2021 -
Mar 18, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Mar 23, 2021 -
Mar 25, 2021
Taipei CN NT$47,000.00 Bilingual (English/Chinese)
Register

TWD 47,000 per participant, TWD 40,000 for 3 or more (fees before any applicable taxes)

Apr 6, 2021 -
Apr 8, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Apr 6, 2021 -
Apr 8, 2021
Penang MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Apr 6, 2021 -
Apr 8, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Apr 12, 2021 -
Apr 14, 2021
Den Dolder or Online NL €2,250.00 Dutch
Register

Terugkomdag Maandag 12 mei

Apr 20, 2021 -
Apr 22, 2021
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Apr 20, 2021 -
Apr 22, 2021
Berlin DE €1,845.00 Deutsch
Register
Apr 20, 2021 -
Apr 22, 2021
Dallas, TX US $1,995.00 English
Register
Apr 27, 2021 -
Apr 29, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Apr 27, 2021 -
Apr 29, 2021
Guangzhou CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Apr 27, 2021 -
Apr 29, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

May 11, 2021 -
May 13, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

May 11, 2021 -
May 13, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

May 18, 2021 -
May 20, 2021
Beijing CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

May 19, 2021 -
May 21, 2021
Singapore SG $2,000.00 English
Register

SGD2,000 per participant, SGD1,700 for 3 or more  (fees before any applicable taxes)

Jun 1, 2021 -
Jun 3, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Jun 1, 2021 -
Jun 3, 2021
Hong Kong CN $12,300.00 English
Register

HKD 12,300 per participant, HKD 10,500 for 3 or more (fees before any applicable taxes)

Jun 1, 2021 -
Jun 3, 2021
Kuala Lumpur MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Jun 1, 2021 -
Jun 3, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Jun 15, 2021 -
Jun 18, 2021
Online-Seminar DE €1,845.00 Deutsch
Register
Jun 15, 2021 -
Jun 17, 2021
London GB £1,475.00 English
Register
Jun 15, 2021 -
Jun 17, 2021
Columbus, OH US $1,995.00 English
Register
Jun 22, 2021 -
Jun 24, 2021
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Jun 29, 2021 -
Jul 1, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Jun 29, 2021 -
Jul 1, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over  three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

Jul 6, 2021 -
Jul 8, 2021
Beijing CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Jul 13, 2021 -
Jul 15, 2021
Taipei CN NT$47,000.00 Bilingual (English/Chinese)
Register

TWD 47,000 per participant, TWD 40,000 for 3 or more (fees before any applicable taxes)

Jul 14, 2021 -
Jul 2, 2021
Singapore SG $2,000.00 English
Register

SGD2,000 per participant, SGD1,700 for 3 or more  (fees before any applicable taxes)

Aug 3, 2021 -
Aug 5, 2021
Johor Bahru MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Aug 10, 2021 -
Aug 12, 2021
Guangzhou CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Aug 24, 2021 -
Aug 26, 2021
Kuala Lumpur MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Sep 1, 2021 -
Sep 3, 2021
Singapore SG $2,000.00 English
Register

SGD2,000 per participant, SGD1,700 for 3 or more  (fees before any applicable taxes)

Sep 7, 2021 -
Sep 9, 2021
Penang MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Sep 13, 2021 -
Sep 15, 2021
Den Dolder or Online NL €2,250.00 Dutch
Register

Terugkomdag Maandag 4 oktober 

Sep 14, 2021 -
Sep 16, 2021
London GB £1,475.00 English
Register
Oct 19, 2021 -
Oct 21, 2021
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Oct 26, 2021 -
Oct 28, 2021
Taipei CN NT$47,000.00 Bilingual (English/Chinese)
Register

TWD 47,000 per participant, TWD 40,000 for 3 or more (fees before any applicable taxes)

Oct 26, 2021 -
Oct 28, 2021
Kuala Lumpur MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Nov 1, 2021 -
Nov 3, 2021
Den Dolder or Online NL €2,250.00 Dutch
Register

Terugkomdag Maandag 22 november

Nov 2, 2021 -
Nov 4, 2021
Guangzhou CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Nov 9, 2021 -
Nov 11, 2021
London GB £1,475.00 English
Register
Nov 10, 2021 -
Nov 12, 2021
Singapore SG $2,000.00 English
Register

SGD2,000 per participant, SGD1,700 for 3 or more  (fees before any applicable taxes)

Nov 16, 2021 -
Nov 18, 2021
Beijing CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Nov 16, 2021 -
Nov 18, 2021
Berlin DE €1,845.00 Deutsch
Register
Dec 7, 2021 -
Dec 9, 2021
Hong Kong CN $12,300.00 English
Register

HKD 12,300 per participant, HKD 10,500 for 3 or more (fees before any applicable taxes)

Dec 7, 2021 -
Dec 9, 2021
Kuala Lumpur MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Dec 14, 2021 -
Dec 16, 2021
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

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