Problem Solving and Decision Making (PSDM)
All new PSDMxp
Available as:
- In-house class
- Public Class
- Virtual
- In-Person
Languages:
Essentials
When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.
What You Get:
- Led by an expert instructor
- Access to digital tools and resources
- Use skills learned immediately on the job
- Certificate of completion & KT Foundations Badge
- Certification Credits : 2.1 CEUs
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USA
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United Kingdom
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Netherlands
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Germany
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Singapore
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Malaysia
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China
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China - Taiwan
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China - Hong Kong
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Canada
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Nov 12 2024 - Nov 14 2024Atlanta, GA
Workshop hours:
8:30am - 5pm (ET)ENG2,295 USD -
Mar 18 2025 - Mar 20 2025Austin, TX
Workshop hours:
8:30am - 5pm (ET)ENG2,295 USD -
Apr 8 2025 - Apr 10 2025Toronto, ON
Workshop hours:
8:30am - 5pm (ET)
See also country = CanadaENG2,295 USD -
May 20 2025 - May 22 2025Pittsburgh, PA
Workshop hours:
8:30am - 5pm (ET)ENG2,295 USD -
Jun 24 2025 - Jun 26 2025Lexington, KY
Workshop hours:
8:30am - 5pm (ET)ENG2,295 USD
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Nov 4 2024 - Nov 26 2024Den Dolder (near Utrecht)
Vierdaagse workshop:
Deel 1: 4-5 november
Deel 2: 25-26 novemberNLD2,250 EUR -
Mar 10 2025 - Mar 25 2025Den Dolder (near Utrecht)
Vierdaagse workshop:
Deel 1: 10-11 maart
Deel 2: 24-25 maartNLD2,250 EUR -
Oct 6 2025 - Oct 28 2025Den Dolder (near Utrecht)
Vierdaagse workshop:
Deel 1: 6-7 oktober
Deel 2: 27-28 oktoberNLD2,250 EUR
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Nov 19 2024 - Nov 21 2024MünchenGER1,995 EUR
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Nov 13 2024 - Nov 15 2024Singapore
SGD 1,900 for 3 or more
Workshop Hours:
9:00am - 5:30pm (UTC+8)ENG2,200 SGD
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Nov 19 2024 - Nov 21 2024Kuala Lumpur
MYR 3,400 for 3 or more
Workshop Hours:
9:00am - 5:30pm (UTC+8)ENG4,000 MYR
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Nov 5 2024 - Nov 7 2024Shanghai
CNY 9,200 for 3 or more
Workshop Hours:
9:00am - 5:30pm (UTC+8)CHIENG10,800 CNY -
Dec 10 2024 - Dec 12 2024Guangzhou
CNY 9,200 for 3 or more
Workshop Hours:
9:00am - 5:30pm (UTC+8)CHIENG10,800 CNY
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Dec 3 2024 - Dec 5 2024Taipei
TWD 44,000 for 3 or more
Workshop Hours:
9:00am - 5:30pm (UTC+8)CHIENG52,000 TWD
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Dec 3 2024 - Dec 5 2024Hong Kong
HKD 11,500 for 3 or more
Workshop Hours:
9:00am - 5:30pm (UTC+8)ENG13,500 HKD
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Apr 8 2025 - Apr 10 2025Toronto, ON
Workshop hours:
8:30am - 5pm (ET)ENG2,985 CAD
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Nov 5 2024 - Nov 7 2024Canada
Workshop hours:
10am - 6pm (ET)ENG2,985 CAD -
Nov 5 2024 - Nov 7 2024USA
Workshop hours:
10am - 6pm (ET)ENG2,295 USD -
Nov 12 2024 - Nov 15 2024United Kingdom
4-day workshop
5-6 hours per dayENG1,475 GBP -
Dec 3 2024 - Dec 5 2024USA
Workshop hours:
10am - 6pm (ET)ENG2,295 USD -
Dec 3 2024 - Dec 5 2024Canada
Workshop hours:
10am - 6pm (ET)ENG2,985 CAD -
Dec 10 2024 - Dec 13 2024USA
Workshop hours:
Noon - 6pm (ET)ENG2,295 USD -
Dec 10 2024 - Dec 13 2024Canada
Workshop hours:
Noon - 6pm (ET)ENG2,985 CAD -
Dec 10 2024 - Dec 12 2024Singapore
Workshop Hours:
8:30am - 5:30pm (UTC+8)ENG1,900 SGD -
Jan 14 2025 - Jan 16 2025Canada
Workshop hours:
10am - 6pm (ET)ENG2,985 CAD -
Jan 14 2025 - Jan 16 2025USA
Workshop hours:
10am - 6pm (ET)ENG2,295 USD -
Jan 28 2025 - Jan 31 2025USA
Workshop hours:
Noon - 6pm (ET)ENG2,295 USD -
Jan 28 2025 - Jan 31 2025Canada
Workshop hours:
Noon - 6pm (ET)ENG2,985 CAD -
Feb 11 2025 - Feb 13 2025USA
Workshop hours:
10am - 6pm (ET)ENG2,295 USD -
Feb 11 2025 - Feb 13 2025Canada
Workshop hours:
10am - 6pm (ET)ENG2,985 CAD -
Mar 4 2025 - Mar 7 2025USA
Workshop hours:
8am - 2pm (ET)ENG2,295 USD -
Mar 4 2025 - Mar 7 2025Canada
Workshop hours:
8am - 2pm (ET)ENG2,985 CAD -
Apr 1 2025 - Apr 3 2025USA
Workshop hours:
10am - 6pm (ET)ENG2,295 USD -
Apr 1 2025 - Apr 3 2025Canada
Workshop hours:
10am - 6pm (ET)ENG2,985 CAD -
Apr 15 2025 - Apr 17 2025USA
Workshop hours:
10am - 6pm (ET)ENG2,295 USD -
Apr 15 2025 - Apr 17 2025Canada
Workshop hours:
10am - 6pm (ET)ENG2,985 CAD -
May 13 2025 - May 16 2025USA
Workshop hours:
8am - 2pm (ET)ENG2,295 USD -
May 13 2025 - May 16 2025Canada
Workshop hours:
8am - 2pm (ET)ENG2,985 CAD
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Dec 10 2024 - Dec 12 2024Germany
3-tägiger Workshop in virtuellem Format
GER1,995 EUR
To see the total select country, date and number of participants
To see the total select language, date and number of participants
In this county services are provided by the official KT licensee.
* Before applicable taxes
Class seats guaranteed with payment. Seat reservations held for 72 hours.
Contact us to inquire for more details or have the workshop customized upon your corporate needs.
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Audience
Employees at all levels, from the boardroom to the shop floor, who are required to solve problems, make decisions, prevent or mitigate risks, promote or leverage opportunities, and prioritize and plan the resolution of concerns will benefit from this workshop.
There are two versions of Problem Solving & Decision Making: PSDM and PSDMxp.
PSDMxp is recommended for technical functions (manufacturing, engineering, operations etc.) For non-technical functions (HR, supply chain, finance etc.), we recommend standard PSDM.
PSDMxp utilizes computer-based simulation as opposed to standard problem solving and decision making case study scenarios.
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Benefits
- Cut through the clutter & complexity to systematically find root cause for tough problems, and make decisions aligned with business priorities
- Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, CAPA and other methodologies
- Walk away ready to immediately apply these new skills back on the job
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Skills Developed
Skills developed during a Kepner-Tregoe Problem Solving & Decision Making (PSDM) workshop enable you to:
- Conduct root cause analysis (RCA) on complex problems
- Make tough decisions aligned with operational priorities
- Identify and plan for the resolution of high-priority issues
- Understand and proactively manage risks and opportunities
- Ask the right questions to find hidden insight
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ROI
By attending Problem Solving & Decision Making training and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:
- A computer chip manufacturer solved a long-standing defect, saving $2.8 million annually
- A vinyl manufacturer increased annualized production with a significant rise in profits
- A food products manufacturer saved $1.03 million by improving planning and decision making within their teams
- A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings
- Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear-Thinking processes
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Workshop Details
Duration: 3-4 days
Learning Tools Included: All workshop attendees receive access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a free My KT membership
Certification Credits: 2.1 CEUs (for 3-day workshop); 2.8 CEUs (for 4-day workshop)
Training Options: Available as a public course or as a group training for your team.
In-person and online training options are available. -
Testimonials
“The KT processes provided a common approach and helped sift through tons of data, ask penetrating questions, and take the emotion out of decision making.”
— CEO, consumer products company
“I used to be afraid to be assigned a root cause evaluation, but not anymore. I know that I just need to follow a systematic process and get the right people involved.”
— Maintenance Supervisor
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Brochure
Please fill out the form to receive a brochure for this class
Contact Form
Showcase your skills!
The KT Badge Program is a visible recognition of your rational process skills. Your Kepner-Tregoe Digital Badges can be shown on your social media profile page, your email signature, and your personal website. And finally the authenticity of your KT badge can be validated on our website portal.
The Foundation Badge is the starting point and highlights that you have attended a KT training program. Once you have begun applying the KT technologies you will progress through the levels of Practitioner, Advanced, and ultimately, achieve recognition as a KT Expert.
Kepner-Tregoe Foundations
If you have successfully participated in this workshop, you are eligible to receive the KT Foundations Badge.
Contact Us
For inquiries, details, or a proposal!