Problem Solving and Decision Making

Available as:

  • In-house class
  • Public class
  • Virtual
  • In-Person

Languages:

CN
DE
EN
FR
JP
NL

Essentials

When faced with problems, decisions, risks, opportunities and concerns, you need the right answers - and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals think clearly to: find the root cause of problems faster, make better decisions, manage risks and opportunities, prioritize & plan the resolution of concerns and ask sharper, more incisive questions. KT's instructors will ensure you're ready to use these skills back on the job to make an impact where you work.

What You Get:

  • Led by an expert instructor
  • Access to digital tools and resources
  • Use skills learned immediately on the job
  • Certificate of completion
  • Certification Credits : 2.1 CEUs
Select Format
Select Country
  • USA
  • China
  • Japan
  • China - Taiwan
  • Germany
  • Ireland
  • United Kingdom
  • Netherlands
  • Malaysia
  • Singapore
  • China - Hong Kong
  • Thailand
Select Date
  • Feb 7 2023 - Feb 9 2023
    Atlanta, GA

    Workshop hours: 8:30 am - 5:00 pm (Local time)

    ENG
    1,995  USD
  • Mar 14 2023 - Mar 16 2023
    Princeton, NJ

    Workshop hours: 8:30 am - 5:00 pm (Local time)

    ENG
    1,995  USD
  • Apr 11 2023 - Apr 13 2023
    San Francisco, CA

    Workshop hours: 8:30 am - 5:00 pm (Local time)

    ENG
    1,995  USD
  • May 23 2023 - May 25 2023
    Chicago, IL

    Workshop hours: 8:30 am - 5:00 pm (Local time)

    ENG
    1,995  USD
  • Jun 27 2023 - Jun 29 2023
    Houston, TX

    Workshop hours: 8:30 am - 5:00 pm (Local time)

    ENG
    1,995  USD
  • Aug 22 2023 - Aug 24 2023
    San Francisco, CA

    Workshop hours: 8:30 am - 5:00 pm (Local time)

    ENG
    1,995  USD
  • Sep 26 2023 - Sep 28 2023
    Princeton, NJ

    Workshop hours: 8:30 am - 5:00 pm (Local time)

    ENG
    1,995  USD
  • Dec 13 2022 - Dec 15 2022
    Shenzhen
    CHI
    ENG
    10,800  CNY
  • Jan 25 2023 - Jan 27 2023
    Tokyo
    JPN
    176,000  JPY
  • Feb 8 2023 - Feb 10 2023
    Tokyo
    JPN
    176,000  JPY
  • Mar 15 2023 - Mar 17 2023
    Tokyo
    JPN
    176,000  JPY
  • Apr 10 2023 - Apr 12 2023
    Tokyo
    JPN
    176,000  JPY
  • May 17 2023 - May 19 2023
    Tokyo
    JPN
    176,000  JPY
  • Jun 5 2023 - Jun 7 2023
    Tokyo
    JPN
    176,000  JPY
  • Jul 24 2023 - Jul 26 2023
    Tokyo
    JPN
    176,000  JPY
  • Aug 2 2023 - Aug 4 2023
    Tokyo
    JPN
    176,000  JPY
  • Sep 25 2023 - Sep 27 2023
    Tokyo
    JPN
    176,000  JPY
  • Oct 4 2023 - Oct 6 2023
    Tokyo
    JPN
    176,000  JPY
  • Nov 27 2023 - Nov 29 2023
    Tokyo
    JPN
    176,000  JPY
  • Dec 6 2023 - Dec 8 2023
    Tokyo
    JPN
    176,000  JPY
  • Dec 13 2022 - Dec 15 2022
    Taipei
    CHI
    ENG
    52,000  TWD
  • Mar 21 2023 - Mar 23 2023
    Berlin
    GER
    1,995  EUR
  • Jun 13 2023 - Jun 15 2023
    Berlin
    GER
    1,995  EUR
  • Nov 14 2023 - Nov 16 2023
    Berlin
    GER
    1,995  EUR
  • Oct 17 2023 - Oct 19 2023
    Dublin
    ENG
    1,770  EUR
  • Feb 7 2023 - Feb 9 2023
    London
    ENG
    1,475  GBP
  • Jun 20 2023 - Jun 22 2023
    London
    ENG
    1,475  GBP
  • Sep 26 2023 - Sep 28 2023
    London
    ENG
    1,475  GBP
  • Mar 7 2023 - Mar 8 2023
    Den Dolder

    Vierdaagse workshop
    Deel 1: 7-8 maart
    Deel 2: 27-28 maart

    NLD
    2,250  EUR
  • May 22 2023 - Jun 20 2023
    Den Dolder

    Vierdaagse workshop
    Deel 1: 22-23 mei
    Deel 2: 19-20 juni

    NLD
    2,250  EUR
  • Sep 4 2023 - Sep 26 2023
    Den Dolder

    Vierdaagse workshop
    Deel 1: 4-5 september
    Deel 2: 25-26 september

    NLD
    2,250  EUR
  • Nov 6 2023 - Nov 28 2023
    Den Dolder

    Vierdaagse workshop
    Deel 1: 6-7 november
    Deel 2: 27-28 november

    NLD
    2,250  EUR
  • Dec 14 2022 - Dec 16 2022
    Singapore
    ENG
    2,200  SGD
Contact us for future workshop dates
Participants
Select Language
Select Date
  • Dec 13 2022 - Dec 16 2022
    Canada
    ENG
    2,600  CAD
  • Dec 13 2022 - Dec 16 2022
    USA
    ENG
    1,995  USD
  • Dec 13 2022 - Dec 14 2022
    Singapore

    Decision Analysis

    ENG
    550  SGD
  • Dec 13 2022 - Dec 14 2022
    Malaysia

    Decision Analysis

    ENG
    1,800  MYR
  • Dec 13 2022 - Dec 14 2022
    China - Hong Kong

    Decision Analysis

    ENG
    3,500  HKD
  • Dec 15 2022 - Dec 15 2022
    Malaysia

    Potential Problem Analysis

    ENG
    1,100  MYR
  • Dec 15 2022 - Dec 15 2022
    Singapore

    Potential Problem Analysis

    ENG
    550  SGD
  • Dec 15 2022 - Dec 15 2022
    China - Hong Kong

    Potential Problem Analysis

    ENG
    3,500  HKD
  • Jan 10 2023 - Jan 12 2023
    Canada

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    2,600  CAD
  • Jan 10 2023 - Jan 12 2023
    USA

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    1,995  USD
  • Feb 7 2023 - Feb 10 2023
    Canada

    Workshop Hours: Noon - 6 PM (EDT)

    ENG
    2,600  CAD
  • Feb 7 2023 - Feb 10 2023
    USA

    Workshop Hours: Noon - 6 PM (EDT)

    ENG
    1,995  USD
  • Feb 14 2023 - Feb 16 2023
    USA

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    1,995  USD
  • Feb 14 2023 - Feb 16 2023
    Canada

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    2,600  CAD
  • Mar 14 2023 - Mar 17 2023
    United Kingdom
    ENG
    1,475  GBP
  • Mar 21 2023 - Mar 24 2023
    Canada

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    2,600  CAD
  • Mar 21 2023 - Mar 24 2023
    USA

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    1,995  USD
  • Apr 4 2023 - Apr 6 2023
    USA

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    1,995  USD
  • Apr 4 2023 - Apr 6 2023
    Canada

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    2,600  CAD
  • Apr 18 2023 - Apr 21 2023
    Canada

    Workshop Hours: Noon - 6 PM (EDT)

    ENG
    2,600  CAD
  • Apr 18 2023 - Apr 21 2023
    USA

    Workshop Hours: Noon - 6 PM (EDT)

    ENG
    1,995  USD
  • May 16 2023 - May 18 2023
    USA

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    1,995  USD
  • May 16 2023 - May 18 2023
    Canada

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    2,600  CAD
  • Jun 13 2023 - Jun 16 2023
    Canada

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    2,600  USD
  • Jun 13 2023 - Jun 16 2023
    USA

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    1,995  USD
  • Jul 11 2023 - Jul 14 2023
    Canada

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    2,600  CAD
  • Jul 11 2023 - Jul 14 2023
    USA

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    1,995  USD
  • Jul 25 2023 - Jul 28 2023
    USA

    Workshop Hours: Noon - 6 PM (EDT)

    ENG
    1,995  USD
  • Jul 25 2023 - Jul 28 2023
    Canada

    Workshop Hours: Noon - 6 PM (EDT)

    ENG
    2,600  CAD
  • Aug 15 2023 - Aug 17 2023
    USA

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    1,995  USD
  • Aug 15 2023 - Aug 17 2023
    Canada

    Workshop Hours: 10 am -6 PM (EDT)

    ENG
    2,600  CAD
  • Sep 12 2023 - Sep 15 2023
    Canada

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    2,600  CAD
  • Sep 12 2023 - Sep 15 2023
    USA

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    1,995  USD
  • Oct 3 2023 - Oct 6 2023
    USA

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    1,995  USD
  • Oct 3 2023 - Oct 6 2023
    Canada

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    2,600  CAD
  • Oct 17 2023 - Oct 20 2023
    USA

    Workshop Hours: Noon - 6 PM (EDT)

    ENG
    1,995  USD
  • Oct 17 2023 - Oct 20 2023
    Canada

    Workshop Hours: Noon - 6 PM (EDT)

    ENG
    2,600  CAD
  • Nov 7 2023 - Nov 9 2023
    Canada

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    2,600  CAD
  • Nov 7 2023 - Nov 9 2023
    USA

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    1,995  USD
  • Dec 12 2023 - Dec 15 2023
    Canada

    Workshop Hours: 8 am - 2 PM (EDT)

    ENG
    2,600  CAD
  • Dec 12 2023 - Dec 15 2023
    USA

    Workshop Hours: 10 am - 6 PM (EDT)

    ENG
    1,995  USD
  • Dec 14 2022 - Dec 16 2022
    Japan
    JPN
    176,000  JPY
  • Jan 16 2023 - Jan 18 2023
    Japan
    JPN
    176,000  JPY
  • Feb 20 2023 - Feb 22 2023
    Japan
    JPN
    176,000  JPY
  • Mar 6 2023 - Mar 8 2023
    Japan
    JPN
    176,000  JPY
  • Apr 19 2023 - Apr 21 2023
    Japan
    JPN
    176,000  JPY
  • May 10 2023 - May 12 2023
    Japan
    JPN
    176,000  JPY
  • Jun 21 2023 - Jun 23 2023
    Japan
    JPN
    176,000  JPY
  • Jul 5 2023 - Jul 7 2023
    Japan
    JPN
    176,000  JPY
  • Aug 23 2023 - Aug 25 2023
    Japan
    JPN
    176,000  JPY
  • Sep 13 2023 - Sep 15 2023
    Japan
    JPN
    176,000  JPY
  • Oct 16 2023 - Oct 18 2023
    Japan
    JPN
    176,000  JPY
  • Nov 6 2023 - Nov 8 2023
    Japan
    JPN
    176,000  JPY
  • Dec 13 2023 - Dec 15 2023
    Japan
    JPN
    176,000  JPY
Contact us for future workshop dates
Participants
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In this county services are provided by the official KT licensee.

* Before applicable taxes

Class seats guaranteed with payment. Seat reservations held for 72 hours.

Contact us to inquire for more details or have the workshop customized upon your corporate needs.

  • Audience

    Employees at all levels, from the boardroom to the shopfloor, who are required to solve problems, make decisions, prevent or mitigate risks, promote or leverage opportunities, and prioritize and plan the resolution of concerns will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service and maintenance.

  • Benefits

    • Cut through the clutter & complexity to systematically find root cause for tough problems, and make decisions aligned with business priorities
    • Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, CAPA, and other methodologies
    • Walk away ready to immediately apply these new skills back on the job
  • Skills Developed

    Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

    • Conduct root cause analysis (RCA) on complex problems
    • Make tough decisions aligned with operational priorities
    • Understand and proactively manage risks and opportunities
    • Identify and plan for the resolution of high-priority issues
    • Ask the right questions to find hidden insight
  • Return on Investment

    By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

    • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually
    • A vinyl manufacturer increased annualized production with a significant rise in profits
    • A food products manufacturer saved $1.03 million by improving planning and decision making by work teams
    • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings
    • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear-Thinking processes
  • Workshop Details

    Duration: 3-4 days

    Learning Tools Included: All workshop attendees will receive access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, KT Solve and more) with a My KT membership

    Certification Credits: 2.1 CEUs (for 3-day workshop); 2.8 CEUs (for 4-day workshop)

    Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnLine

     

  • Quotes

    “The KT processes provided a common approach and helped sift through tons of data, ask penetrating questions, and take the emotion out of decision making.”

        — CEO, consumer products company

     

    “I used to be afraid to be assigned a root cause evaluation, but not anymore. I know that I just need to follow a systematic process and get the right people involved.”

                                                                                           — Maintenance Supervisor

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