Global reach, local support

Kepner-Tregoe provides global problem-solving and decision-making training, online or in person, in multiple languages. If your country isn’t listed, contact our Headquarters team to be connected with a regional representative.

USA - Global Headquarters UK & Ireland Thailand Singapore Philippines Netherlands Malaysia Japan Italy Germany France China - Taiwan China - Mainland China - Hong Kong Chile Canada Australia & New Zealand

Training

Learn it here. Use it everywhere.

Training isn’t the outcome. It’s the way you perform that advances your organization. Give your people a shared method for thinking clearly - and the capability to use it when it counts.

The KT Way

Every KT course is built on one idea: better answers start with better questions. Develop a structured way of thinking that can take you anywhere, with a proven approach you can put into practice.

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Start with your goal. We’ll get you there.

The best organizations strive for improvement. Get yours to where you want it to go - we’ll help you sustain it.

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Program Tracks

Programs built around you.

Three tracks, endless ways to improve. Start where you are, build what you need, and accelerate from there.

About the Foundations Track

Master the KT process with training that lays the foundation for what’s next. Complete one course to earn your Foundations badge and move forward with confidence. Delivered virtually or on-site.

Course schedule

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Problem Solving & Decision Making (PSDM) Discover our all-rounder Kepner-Tregoe methodology course. Train your teams to plan, prioritize, problem solve,… In-Person or Virtual Root Cause Analysis Learn the Kepner-Tregoe Problem Analysis method & solve the toughest problems - for good! In-Person or Virtual Analytic Troubleshooting (ATS) Train your frontline and manufacturing teams to troubleshoot and resolve issues, and avoid recurrence. In-Person or Virtual Problem Management Get to the root cause of IT and technical issues, and prevent recurrence with… In-Person or Virtual

About the Coaches Track

Learn to coach others through the KT process and keep the method alive in daily work.

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KT Coach No different than any great sports team, good coaching is often the difference between… In-Person or Virtual KT Facilitator When a major crisis hits, facilitation skills are essential to guide your team through… In-Person or Virtual

About the Program Leaders Track

Lead KT programs across your organization and certify the people who run them.

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Train the Trainer Deepening expertise and sharing knowledge with an organization starts with establishing the right team… In-Person or Virtual

All Training Courses

In-Person or Virtual

Problem Solving & Decision Making (PSDM)

Discover our all-rounder Kepner-Tregoe methodology course. Train your teams to plan, prioritize, problem solve, and make strategic, data-driven decisions.

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In-Person or Virtual

Root Cause Analysis

Learn the Kepner-Tregoe Problem Analysis method & solve the toughest problems - for good!

  • CN DE EN ES FR JP NL

In-Person or Virtual

Analytic Troubleshooting (ATS)

Train your frontline and manufacturing teams to troubleshoot and resolve issues, and avoid recurrence.

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In-Person or Virtual

Problem Management

Get to the root cause of IT and technical issues, and prevent recurrence with our ITIL-approved Problem Management training.

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In-Person

Complex Problem Solving

Complex problem solving equips teams with the ability to get to the root cause of tough issues, carry out post-incident reviews, and…

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Public Course Schedule

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Group Training

Forget hypothetical case studies. Put your team’s actual challenges on the table and learn the method by using it — together.

Group training
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Kepner-Tregoe Certifications

Prove capability with a credential people recognize. Certification paths run from foundation practitioner to program leader.

KT’s Badge Program
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Train Internal Trainers

License the KT method and deliver it yourself. We certify your facilitators and give them the materials, coaching, and quality checks to keep standards high.

Train the Trainer
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Simulation Training

Skills learned under pressure are the ones that hold under pressure. Step into a live scenario, with high stakes and a clock that’s running.

Simulation-Based Training
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You don't need all the answers. That's why we're here.

Tell us about your challenge, and our experts will help you find the right way forward.