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Refresher Pack

Available as:

  • Self-Paced eLearning

Languages:

EN

Essentials

Been a while since your KT training? Want to solve problems, make decisions, manage risks, and prioritize issues more effectively? We have the course pack for you with 5-hours of self-paced, online learning! Refresh your KT process skills! In this 4-course pack, you will review the KT Problem Analysis (PA), Decision Analysis (DA), Potential Problem Analysis (PPA), and Situation Appraisal (SA) tools. For each course, review the concepts, complete a knowledge assessment, and practice on 1 or 2 case studies. It's time to remember the skills that the world's best problem solvers, decision makers, and risk managers have been using for over 60 years.

What You Get

  • 60-90 minutes of self-paced eLearning for a total of 5 hours
  • Review of Problem Analysis, Decision Analysis, Potential Problem Analysis, and Situation Appraisal concepts
  • Practice the concepts on six cases
  • Test your knowledge with a short assessment
  • Certificates of completion
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Contact us to inquire for more details or have the workshop customized upon your corporate needs.

  • Audience

    You should take this course if:

    • It’s been a while since you had KT training and you’re a little rusty
    • You want to find the root cause of problems, make better decisions, manage risk, and handle complex situations
    • You want to test your knowledge of all 4 processes
    • A little more practice couldn’t hurt
  • Skills Developed

    Reinforce Problem Analysis, Decision Analysis, Potential Problem Analysis, and Situation Appraisal skills previously acquired

  • Overview

    • A full review of the 4 steps of KT Problem Analysis, Decision Analysis, Potential Problem Analysis, and Situation Appraisal
    • How well you remember the key concepts of KT PA, DA, PPA, and SA with knowledge assessments
    • PA Practice case – Find the cause of a serious incident with a commercial airline
    • PA Practice case – Find the cause of why a newly launched product is defective
    • DA Practice Case – How well you can apply KT DA to help make an important decision to support a new product launch
    • PPA Practice case – How well you can apply KT PPA to help manage the risk of a major office initiative
    • SA Practice case – Help a business figure out where to start when tackling a key project
    • SA Practice case – Help an airline executive prioritize where to focus during a major problem
  • Format

    The courses are self-paced with 5 hours of content. Each course is 60-90 minutes in duration. You’ll have 90 days to complete them after purchase.

    So what are you waiting for? Refresh your KT skills today!

  • Pre-requisites

    You had KT Problem Analysis, Decision Analysis, Potential Problem Analysis, and Situation Appraisal training in the past

  • Quotes

    “My previous employer insisted on ‘KT-ing’ everything, but it’s been a while since I’ve used much of these thinking tools. I went through all four courses, and I’m finding the structured approaches to be invaluable in managing projects.”

    — Project Manager

  • Brochure

    Please fill out the form to receive a brochure for this class

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