At Kepner-Tregoe, we help organizations worldwide strengthen problem-solving and decision-making skills that drive lasting performance improvement. With offices and licensed partners in 17 countries, our team combines global expertise with local insight to support clients wherever they are. Our workshops and coaching are available in multiple languages, delivered virtually or onsite - wherever your people work best. If your country isn’t listed, please reach out through our Headquarters contact form and our friendly client service team will connect you with the right regional representative.

USA - Global Headquarters UK & Ireland Thailand Singapore Philippines Netherlands Malaysia Japan Italy Germany France China - Taiwan China - Mainland China - Hong Kong Chile Canada Australia & New Zealand

Webcast: How to Become an Incident & Problem Management Superstar

Home > About us > News > Webcast: How to Become an Incident & Problem Management Superstar

Join Bright Talk hosted webcast on Thursday, September 6, 2012.
Register here: http://www.brighttalk.com/r/c8j

Join Jason Rosenfeld, Service Management Practice Lead at Cask, LLC and Christoph Goldenstern of Kepner-Tregoe as they discuss:

Origin of the Kepner-Tregoe methodology and its role in Incident and Problem Management
How to improve IM & PM at the “how to” level
A sense of what KT process is about (via a short process demo)
How to make improvements stick
What is the potential ROI of a rational process-based approach to Incident and problem Management

Get in touch with our team!