Versterk je denken. Vergroot je impact
Bij Kepner-Tregoe leren mensen niet alleen kritisch denken; we maken van hen leiders die écht het verschil maken. Onze trainingen volgen geen trends, ze zetten de standaard. Van de werkvloer tot de boardroom: onze bewezen methode geeft jouw medewerkers de tools om problemen professioneel op te lossen en beslissingen te nemen die écht impact maken.
Over ons
In het kort
Kepner-Tregoe is er om helderheid te brengen op de momenten dat het er écht toe doet. In een wereld vol tegenstrijdige prioriteiten, complexe uitdagingen en voortdurende verandering, helpen wij organisaties om gestructureerd te denken en doeltreffend te handelen.
Wat Kepner-Tregoe uniek maakt, is niet alleen onze aanpak, maar vooral de blijvende impact die we achterlaten. We leveren geen snelle oplossingen, maar bouwen aan duurzame vaardigheden binnen teams. Zo kunnen zij ook zonder ons effectiever problemen oplossen en met vertrouwen leidinggeven.
Ben je klaar om helderheid te creëren en echt stappen te zetten? Wij helpen je graag verder.
Onze trainingen
Voor teams of groepen
Laat je team trainen op locatie. Onze trainingen kunnen op locatie binnen jouw organisatie worden verzorgd, op het moment en de plek die jullie het beste uitkomt.
Open inschrijvingen
Kepner-Tregoe trainingen zijn wereldwijd beschikbaar, zowel fysiek als online, met flexibele planning en open inschrijving.
eLearning
Deelnemers leren in hun eigen tempo en wanneer het hen uitkomt, voor maximale flexibiliteit en minimale verstoring van hun dagelijkse werkzaamheden.
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Onze klantprojecten
Succesverhalen van Klanten
Uitdaging
As IDEMIA Secure Transactions expanded globally, quality investigations varied significantly across its six manufacturing sites. Teams used different tools and approaches, often jumping to visible causes rather than applying consistent, evidence-based analysis. The lack of a shared problem-solving language made cross-site collaboration, 8D consistency and investigation maturity difficult to sustain at scale.
Resultaat
IDEMIA Secure Transactions successfully embedded a common, structured problem-solving methodology across all six sites, supported by coaching and internal certification. Quality investigations are now more consistent, analytical and auditable, with clearer problem definition and reduced “jump-to-cause” behavior. The approach has driven a lasting cultural shift – not just improved processes.
Meer informatie
10,000
employees: one quality framework
11
coaches developed in 9 months
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Onze klantprojecten
Succesverhalen van Klanten
Uitdaging
Microsoft asked Kepner-Tregoe to help implement KT’s suite of rational processes to enable their engineers and advocates to successfully sort, clarify and prioritize issues, find the root cause of customer problems with accuracy and speed.
Resultaat
To measure the impact of the KT training and support project for CSS customers, key metrics were recorded 12 weeks before the workshops and 12 weeks after. Results of total improvements during the first year:
Meer informatie
3.3%
improvement in customer satisfaction
27
minutes reduction in time per incident
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Onze klantprojecten
Succesverhalen van Klanten
Uitdaging
Incidents were becoming more complex, increasing the probability and risk of major outages. The geographically-dispersed team of Subject Matter Experts (SMEs) required a high degree of coordination during the incident handling process.
Resultaat
After four months, Mean-Time-to-Restore had been reduced dramatically (74%) while variance in the time it took to resolve an incident had also been reduced significantly (77%).
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74%
Reduction in Mean-Time-to-Restore
77%
Reduction in Variation
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Onze klantprojecten
Succesverhalen van Klanten
Uitdaging
Yanfeng Automotive Interiors, an intensely competitive business environment, challenges employees every day to deliver superior products for the world’s leading automotive manufacturers. Automotive interiors, components and systems must be manufactured to exacting standards to ensure safety and durability. The quality of the manufacturing process is critical.
Resultaat
Yanfeng Automotive was referred to Kepner-Tregoe’s Problem Solving & Decision Making (PSDM) program. As of October 2017, 85 of the 130+ Yanfeng personnel who had completed the PSDM course during the year had submitted their projects and had been certified. Over 130 tracked-and-closed projects had generated a per-project average of $10,000.
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3000%
ROI generated
$10K
generated per project
