Whether employees are on the front lines of customer experience (call centers, IT help desks) or the shop floor (assembly lines, distribution centers) in today’s customer-centric world mistakes can be costly and time-consuming. In response, we proudly announce the launch of “KT Frontline”, a training tool for employees on the front lines of your business. KT Frontline helps employees develop critical thinking skills, test solutions and practice problem-solving in their own environments.
Sep 5, 2018