At Kepner-Tregoe, we work with organizations around the world to build stronger problem-solving and decision-making skills that deliver lasting performance improvement. With offices and licensed partners in 17 countries, our team combines global experience with local insight to support clients wherever they are. Our workshops and coaching are available in multiple languages and can be delivered virtually or onsite - wherever your people work best. If your country is not listed, please connect using the Headquarters contact form. Our friendly client service team will connect you with the right regional representative to help you get started.

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Kepner-Tregoe to Sponsor and Present at ServiceNow® Knowledge14®

Home > About us > News > Kepner-Tregoe to Sponsor and Present at ServiceNow® Knowledge14®

Dates: April 27 – May 1, 2014
Location: Moscone Center, San Francisco, CA
KT booth number: 428

More than 6,000 attendees will converge at the Knowledge14® conference, the largest gathering of IT professionals using cloud services for enterprise IT service automation. Join us for several days of learning and networking with service-centric IT professionals, and stop by our booth to learn more about KT’s Clear Thinking process and our integration into ServiceNow’s environment.

KT Session: “Problem Management: Structured Problem Analysis with Kepner-Tregoe” will provide a rational methodology for investigating the cause of a problem or incident and avoiding wrong decisions based on subjective opinions.

Speakers: Shellina Damji, Practice Leader and Barry Brooks, Sr. Advisory Solution Consultant

Date/time/room: Tuesday, April 29 in 29LA12 from 9:50 to 11:50 a.m. and again on Wednesday, April 30 from 10:10 a.m. to 12:10 p.m. in 30LD11.

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