Logo
  • Industries

    INDUSTRIES

    • Automotive
    • Consumer Products
    • Financial Services
    • Food & Beverage
    • IT & Communications
    • Power & Utilities
    • Semiconductors
    • Metals & Mining
    • Pharmaceutical
    • Construction
    • Medical Devices
    • Paper & Packaging
    • Chemical
    • Oil & Gas
    • Aerospace & Defense

    AUTOMOTIVE

    The global Automotive Industry is unique in its historic influence on modern society. Ranging from massive assembly plants to small start-up high-tech suppliers, and from long-term supply chain partners to hometown car dealers, the industry faces unusually wide ranging operational and financial challenges. Few industries are more symbolic of the transformational era in which we live. Every aspect of the automotive industry is under review to determine the landscape of personal mobility in the years to come.

    CONSUMER PRODUCTS

    Consumer Products companies face an array of challenges as they race to serve an ever more demanding consumer base in a diverse and global landscape. As labor shortages, supply chain disruptions and economic uncertainty return to “normal,” scrutiny of company values as well as environmental and societal impacts continue to grow. Consumer products companies are facing crossroad decisions around capital expenditure, product development, digitized manufacturing, regulatory issues, sustainability and many more critical challenges that will define the next generation of leaders and losers.

    Woman choosing pharmaceutical products

    FINANCIAL SERVICES

    Financial Services is currently witnessing an acceleration in the evolution of technology which represents both a risk and an opportunity to every player. This tidal wave of advancement is completely restructuring the landscape of the industry and enabling agile companies to create new products and better serve both traditional and new customers. Firms face unrelenting pressure to boost productivity through the digitization of both business processes and their shifting workforces. Operating within a tightly regulated environment, financial services firms in every sector face stiff competition and growing pressure to adapt and change.

    Group of people working on project together

    FOOD & BEVERAGE

    The Food and Beverage industry continues to seek dynamic new ways to innovate, maximize profits and build market share within a highly competitive landscape. Pandemic-related supply chain challenges, health risks, and stay-at-home orders disrupted the industry and laid bare both its critical role in our highly interconnected world and the fluidity of consumer-driven demands.​

    IT & COMMUNICATIONS

    Information and Communication Technology impacts every industry and person. It is currently reshaping the future through new networks and devices, advances in AI, new communications platforms, and massive increases in data collection--all within a 24/7 world of instant access to anything, anywhere, at any time.

    IT Engineers Working in System Control

    POWER & UTILITIES

    The Power and Utilities Industry faces a politicized and rapidly changing regulatory landscape as it evolves with decarbonization, new digital technologies, alternative energy opportunities and many more evolving challenges. The road to a cleaner future is underway but risks are high and continuously accelerating change is assured.

    Nuclear Power Plant

    SEMICONDUCTORS

    The Semiconductor industry is unique in that the products are at the heart of every type of electronics, and they play a key role in virtually every other industry. The industry landscape is ever-changing and the value generation of innovation within it, is huge and volatile.

    Gloved hand holding microchip

    METALS & MINING

    As the global economy struggles to meet the ongoing challenges including decarbonization and digitalization, Metals and Mining are on the forefront of change. In key global markets the metals and mining industry defines economic success, and its ability to thrive is critical to the region.

    Inside the Copper Copperton Concentrator Plant

    PHARMACEUTICAL

    Certainly, the covid pandemic was an historic moment when the Pharmaceutical industry secured a preeminent place in global headlines. Disruption, restructuring, and transformation continue to be foundations of the industry’s future. Acceleration in the way vaccines are developed and delivered, increasing digitalization of manufacturing systems, AI, precision medicines, new cures, new demographic trends having access to medicine, and countless other issues are both risks and opportunities. While change is nothing new to an industry driven by R&D, change on this magnitude is complex to absorb within a highly regulated landscape, and the need for structured analytical processes has never been greater.

    Scientist in research laboratory

    CONSTRUCTION

    The Construction Industry is uniquely complex and dynamic—constantly addressing disruptions from a myriad of sources including labor, supply chain, resource scarcity, climate and weather issues, ongoing digitization, and many more complex challenges. Despite low financial interest rates and mounting economic recovery, change and disruption are constant obstacles to industry growth and development.

    MEDICAL DEVICES

    Growth and innovation are driving the Medical Device industry into becoming an increasingly global and competitive marketplace. Digitalization in manufacturing, new relationships through outsourcing, mergers, acquisitions, expanded geographic markets, and increased regulatory scrutiny add complexity to the way forward.

    PAPER & PACKAGING

    Packaging is a vital global industry which is poised for continued growth through integrated and synchronized supply chains, and a focus on the environment enables market leaders to gain a competitive advantage. The industry faces new technological challenges, demographic changes, and resource concerns, and there is a growing emphasis on accelerating transformation in preparing for the way forward.

    Close-up of corrugated carboard

    CHEMICAL

    The Chemical Industry is operating within a landscape of uncertainty—not only from pandemic-related disruption but also from the opposing forces that are battering the industry. Environmental issues, ineffective plastics recycling, climate change and decarbonization threaten industry growth yet the need for lightweight materials in automotive production, and the demand from rising economies in the East accelerate prospects for increased opportunities. Thriving in today’s changing and contradictory landscape is difficult and perplexing.

    Petrochemical Plant Illuminated at Dusk

    OIL & GAS

    As government, investor and corporate actions escalate efforts to fight climate change with decarbonization, the Oil and Gas industry is pushing forward with rapid and comprehensive transformation measures, while simultaneously facing the challenge of digitized production, uncertain demand, and new forms of competition. In addition, an increasingly demanding customer base, and a dynamically evolving digital environment have accelerated industry efforts to adapt and thrive.

    Yellow power station

    AEROSPACE & DEFENSE

    The highly regulated Aerospace industry is driven by the highest levels of quality and reliability based on concerns for the safety of crew and passengers. Sustainable zero-defect quality is essential and costly. As passengers return to frequent travel schedules, and airlines upgrade their fleets, commercial aviation will grow substantially in the decade to come. Few industries have a greater visibility in demands for environmental and technical innovation within a landscape of safety and control.

    Drone inside a hangar
  • Consulting

    SERVICE AREAS

    • Manufacturing Operations
    • Service Operations
    • Human Resources

    CONSULTING SOLUTIONS

    • Corrective Action Programs
    • Targeted Performance Improvement
    • Quality Improvement
    • Asset Performance Management
    • Continuous Improvement Programs
    • Process Mining

    CONSULTING SOLUTIONS

    • Incident Management
    • Problem Management
    • Technical Support
    • Diagnostic Assessment
    • ServiceNow Integration
    • Process Mining

    CONSULTING SOLUTIONS

    • Organization Development
    • Leadership Fundamentals
    • Performance Coaching
    • Decision Expertise
    • Issue Resolution
    • Team Development

    FEATURED

      • Targeted Performance Improvement
      • Facilitation Services
      • Frontline for Operations
      • Playbook Development
      • Causelink®-Cause & Effect Charting Software

    FEATURED

      • Playbook Development
      • Frontline for ITSM & Tech Support
      • KT Coach
      • Causelink®-Cause & Effect Charting Software

    FEATURED

      • Diagnostic Assessment
      • Playbook Development
      • Troubleshooting Simulation
      • Causelink®-Cause & Effect Charting Software

    Discussion in computer room
  • Capability Development

    KT WORKSHOPS

    • For Individuals
    • For Groups and Teams
    • Simulation

    KT'S BADGE PROGRAM

    • About Badges
    Verify a badge

    Public Workshops Delivered in Classrooms and Virtually

    Kepner-Tregoe workshops are held in many major cities throughout the world and are open for enrollment with the option to attend a public or a virtual class at a time that suits your schedule. You will learn KT concepts and practice realistic case studies with peers from many different industries. Also offered is self-paced eLearning for introduction courses or to reinforce past learning.

    Workshops Delivered On-Site at Your Company

    Bring training directly to your team. Training can be delivered on site at your company at the time and location of your choice. Classes include realistic examples, extensive case studies, application on real issues, and one-on-one coaching led by a highly trained KT facilitator. Learning can be tailored to address real issues and opportunities your company is facing right now. All classes come with the option to be delivered virtually.

    Discover our simulation-based training offerings

    Our simulation-based programs that feature robots and gamification, bring the fun into learning with interactive and responsive troubleshooting exercises. Learning through simulation helps individuals develop a deeper understanding of complex concepts and provides the opportunity to experience consequences of their actions in a safe to fail environment.

    Happy successful team

    Digital Credentials to Identify Achievement

    Our programs provide recognition of skills and achievements through secure and verifiable digital credentials. Kepner-Tregoe badges and certifications are awarded to professionals who have successfully fulfilled the requirements of our programs.

    seal on a certificate
  • Resources

    Resources

    • Blog
    • Webinars
    • White Papers
    • Client Success Stories
    • Video Library
    • Apps & Software

    Featured

    Employee Engagement:
    Pay attention or pay for your inattention

    Every organization is dependent on effective employee engagement. Those leaders who choose to ignore, or fail to heed, the work life of their employees will likely be challenged by the escalating and compounding impacts of a disengaged workforce. Not the least of which is a hasty exit for more fulfilling opportunities outside your organization.

    Read More

    Featured

    Webinar: Leaders – Harness your Information Ecosystem!

    7 things leaders must do to take control of the flow of information within their organisation.

    Read More

    Featured

    Putting processes through their paces with Process Mining

    Automation without an understanding of what is to be standardized, whether using machines or IT, can quickly lead to quality deficits. Process mining helps in process optimization as well as identification of new opportunities for automation, but this must be complemented by a systematic evaluation and implementation methodology so that the new insights lead to effective action.

    Read More

    Featured

    HCL – Transforming the customer experience

    HCL Technologies (HCLTech) is transforming its Customer Support Organization with Kepner Tregoe. Learn how in this recorded webinar.

    Read More

    Featured

    Building Beyond A Problem Solving Culture

    Reaching for greatness in a today’s volatile business landscape offers up equal parts success and failure. The question is, where will you land?

    Read More

    Featured

    KT Solve

    KT Solve is a cloud-based digital tool to perform KT processes on-the-go.

    Read More
  • About KT

    WHO WE ARE

    • About Us
    • What We Do
    • Board of Directors
    • Leadership Team
    • Our Experts
    • Our History
    • Our Basic Beliefs

    CAREERS

    • Work & Culture
    • Job Postings

    OTHER ESSENTIALS

    • News & Press Releases
    • KT Excellence Awards
    • KT Leader Summit
    • Business Partners
    • Licensees
    • Corporate Citizenship
  • KT Community
Login
Contact us
ENG
ENG FRA GER NLD JPN CHI GBR
ENG
ENG FRA GER NLD JPN CHI GBR
Login
  • Industries
    INDUSTRIES
    • Automotive
    • Consumer Products
    • Financial Services
    • Food & Beverage
    • IT & Communications
    • Power & Utilities
    • Semiconductors
    • Metals & Mining
    • Pharmaceutical
    • Construction
    • Medical Devices
    • Paper & Packaging
    • Chemical
    • Oil & Gas
    • Aerospace & Defense
  • Consulting
  • Capability Development
    Capability Development

    KT WORKSHOPS

    • For Individuals
    • For Groups and Teams
    • Simulation

    KT'S BADGE PROGRAM

    • About Badges
    • Verify a Badge
  • Resources
    Resources
    • Blog
    • Webinars
    • White Papers
    • Client Success Stories
    • Video Library
    • Apps & Software
  • About KT
    About KT

    WHO WE ARE

    • About Us
    • What We Do
    • Board of Directors
    • Leadership Team
    • Our Experts
    • Our History
    • Our Basic Beliefs

    CAREERS

    • Work & Culture
    • Job Postings

    OTHER ESSENTIALS

    • News & Press Releases
    • KT Excellence Awards
    • KT Leader Summit
    • Business Partners
    • Licensees
    • Corporate Citizenship
  • KT Community
Welcome Back!
Please login to your account to stay
connected with us
Hello!
Create your My KT account to access premium
content and workshop resources.
Create an Account
Create your My KT account to access premium content
and workshop resources.
Have an account? Login
*
Business email address only
Need support?
Login
Forgot your password?
Don’t have an account yet? Create account
© 2023 Kepner-Tregoe, Inc. All Rights Reserved.

Contact Us

Subscribe to the KT Newsletter

We use cookies to improve your experience.

By navigating the site, you agree to our Cookies Policy

Footer Logo

Industries Industries

  • Automotive
  • Financial Services
  • IT & Communications
  • Semiconductors
  • Pharmaceutical
  • Medical Devices
  • View all

Solutions Solutions

  • Consulting
  • Capability Development

Service Areas Service Areas

  • Manufacturing Operations
  • Service Operations
  • Human Resources

Our Tools Our Tools

  • Diagnostic Assessment
  • Playbook Development
  • Facilitation Services

About About

  • Who We Are
  • News
  • Careers
  • Process Achievement Awards
  • Business Partners
  • Licensees
  • Corporate Citizenship

Resources Resources

  • Blog
  • Events
  • White Papers
  • Client Success Stories
  • Video Library
  • Apps & Software

Global Headquarters

Phone

+1 (609) 921-2806

+1 (800) 537-6378 (Toll-Free)

Address

103 Carnegie Center; Suite 205 Princeton, NJ 08540 US

North America

Phone

+1 (609) 921-2806

+1 (800) 537-6378 (Toll-Free)

Address

103 Carnegie Center; Suite 205 Princeton, NJ 08540 US

Europe

United Kingdom & Ireland

Phone

+44 1628 778 776

Address

Clyde House, Reform Road
Maidenhead
Berkshire SL6 8BY
United Kingdom

Netherlands

Phone

+31 20 820 87 47

Address

Daalwijkdreef 47
1103 AD AMSTERDAM
The Netherlands
Serving BeNeLux

Germany

Phone

+49 611-41149-0

Address

Gerichtsstrasse 3
65185 Wiesbaden
Germany

France

Address

59 rue des Petits Champs
75001 Paris
France

Switzerland

Address

Chemin Carolet 15
1134 Vufflens-le-Château
Switzerland

Austria

Phone

+49 611-41149-0

Address

Gerichtsstrasse 3
65185 Wiesbaden
Germany

Belgium

Phone

+31 20 820 87 47

Address


Daalwijkdreef 47
1103 AD AMSTERDAM
The Netherlands
Serving BeNeLux

Japan

Phone

+81 3 3401 9521

Address

Metlife Motoakasaka East 5F 7-18 Moto-Akasaka 1-chome Minato-ku, Tokyo, Japan 107-0051

Southeast Asia

Singapore

Contact Details

+65-6256-6492

Address

Kepner-Tregoe Southeast Asia Ltd Marina Bay Financial Centre Tower 3 12 Marina Boulevard, Level #17-01 Singapore 018982

Thailand

Contact Details

+662-274-0646

Address

Kepner-Tregoe Thailand, LLC 230 CS Tower, 9th Floor Rajchadaphisaek Road Huaykwang, Bangkok 10320 Thailand

Malaysia

+603-7660-9128

Address

Kepner-Tregoe (Malaysia) Sdn Bhd Unit 1301, Level 13, Uptown 1 1, Jalan SS21/58, Damansara Uptown 47400 Petaling Jaya, Selangor Malaysia

China

Shanghai

Contact Details

+86 21 6101 0095

Address

Kepner-Tregoe China Co., Ltd Room 2359, Level 23 Citigroup Tower 33 Huayuanshiqiao Road Shanghai 200120, China

Hong Kong

Contact Details

+852 3750 7599

Address

Kepner-Tregoe Southeast Asia Ltd
Level 23, One Island East,
18 Westlands Road, Taikoo Place, Quarry Bay,
Hong Kong, China

Taipei

Contact Details

0080 165 1893

Address

Kepner-Tregoe Asia, LLC (Taiwan Branch) 5th Floor, No. 21 Zhongxiao East Road, Sec. 6 Taipei 115608, Taiwan, China

Subscribe to our newsletter!

Get root cause analysis and incident investigation tips delivered straight to your inbox

© 2023 Kepner-Tregoe, Inc. All Rights Reserved.

Privacy Policy Terms and Conditions Badge Verification