At Kepner-Tregoe, we work with organizations around the world to build stronger problem-solving and decision-making skills that deliver lasting performance improvement. With offices and licensed partners in 17 countries, our team combines global experience with local insight to support clients wherever they are. Our workshops and coaching are available in multiple languages and can be delivered virtually or onsite - wherever your people work best. If your country is not listed, please connect using the Headquarters contact form. Our friendly client service team will connect you with the right regional representative to help you get started.

USA - Global Headquarters UK & Ireland Thailand Singapore Philippines Netherlands Malaysia Japan Italy Germany France China - Taiwan China - Mainland China - Hong Kong Chile Canada Australia & New Zealand

End-To-End Integration Of IT Ops To Drive IT Stability at PinkFORUM16

Home > About us > News > End-To-End Integration Of IT Ops To Drive IT Stability at PinkFORUM16

Join Us at the 5th Annual IT Service Management Leadership Forum

Date: August 16, 2016

Location: Scottsdale, Arizona

Michael Curran-Hays will speak at Pink Elephant 5th Annual IT Service Management Leadership Forum in Scottsdale, AZ, on August 16, 2016. His presentation is part of a three-day event for IT leaders that addresses today’s most pressing IT Service Management (ITSM) issues.

Michael will focus on “three levers” to pull to drive IT stability, detailing the skills and methodologies needed to improve the total customer experience with better incident management, problem management and continuous improvement. Examples will be drawn from Kepner-Tregoe client experiences, demonstrating the success that organizations can achieve and making the case for the value of taking an end-to-end focus to drive IT stability.

View Our Press Release

Join Us at the 5th Annual IT Service Management Leadership Forum

Start your training today!