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Kepner-Tregoe provides global problem-solving and decision-making training, online or in person, in multiple languages. If your country isn’t listed, contact our Headquarters team to be connected with a regional representative.

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Root Cause Analysis Simulation

  • 线下课程 or 模拟课堂 or 在线授课
  • CZ DE EN

概览

This workshop is uniquely designed to improve participant's problem solving skills and then apply them in our troubleshooting simulator. Day One and Two: Learn the skills to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job. Day Three: Participants practice the problem solving skills learned in a safe-to-fail virtual environment and accelerate the transfer of skills from the classroom to back .

课程详情

您将获得什么

What You Get:

  • 3 days led by an expert instructor
  • Access to digital tools and resources
  • Skills you can use immediately on the job and practice in our simulated problem environment
  • Certificate of completion & KT Foundations Badge
  • Certification Credits : 2.1 CEUs

适合人群

Anyone who is required to troubleshoot, perform investigations, root cause analysis (RCA), manage incidents or conduct problem solving. Functional troubleshooting roles often include service, support, and quality engineers, analysts, technicians, problem and incident managers, auditors, and others responsible for resolution of critical incidents and problems.

课程优势

  • Learn the best-in-class root cause analysis methodology…proven in all types of industries and organizations for over 60 years
  • Discover how to seamlessly integrate KT’s RCA with programs like 8D, Six Sigma, Lean, ITIL, and CAPA
  • Increase troubleshooting proficiency through practice in our simulation

培养的技能

  • Learn to solve problems under pressure and restore operations safely and quickly
  • Prevent trial and error by narrowing down possible causes BEFORE taking action
  • Prevent recurring incidents and implement successful changes
  • Use only the appropriate amount of troubleshooting process that the situation requires

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    Related case study

    A 10-year problem solved by looking beyond the obvious.

    For a decade, a recurring production problem resisted every fix. So Kepner-Tregoe stopped looking for another answer and started asking better questions — and uncovered what everyone had missed.

    Read the story

    • 10

      years

    • 1

      hidden cause

    • €2.8M

      saved annually

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