Troubleshooting Simulation

线下课程 or 模拟课堂 or 在线授课
CZ DE EN ES PL

概览

The KT Troubleshooting Simulation invites learners to practice their problem-solving skills in a safe-to-fail virtual environment and accelerate the transfer of skills from the classroom to back on the job. Learners are challenged to apply their skills quickly and efficiently under pressure, including group discussions and real-time coaching from the instructor.

课程详情

您将获得什么

What You Get:

1 day led by an expert instructor
Multiple rounds of simulated scenarios to practice realistic troubleshooting
Certificate of completion & KT Foundations Badge
Certification Credits : 0.7 CEUs

适合人群

Anyone who has taken a past KT Workshop that included KT Problem Analysis (e.g. Problem Solving and Decision Making, RCA, Problem Management, Analytic Trouble Shooting, etc.).

课程优势

Shorten Time to Proficiency: Practice + feedback + repetition = proficiency! Hands-on practice, feedback from a KT Coach, group discussion, and repetition shortens the time between classroom learning and driving business results back on the job
Hands-on Group Practice: Perfect practice makes perfect. Learners break into small groups during the session to rapidly gather and analyze information presented in a variety of virtual simulation scenarios
Realistic Environment: The Troubleshooting Simulation creates an environment that closely reflects real-world problems in a safe-to-fail environment. Challenges include time pressure, information overload, managing multiple information sources, and consequences for unnecessary or poorly timed actions

培养的技能

Learn to solve problems under pressure and restore operations safely and quickly
Prevent trial and error by narrowing down possible causes BEFORE taking action
Prevent recurring incidents and implement successful changes
Use only the appropriate amount of the troubleshooting process that the situation requires