Une expertise mondiale, un accompagnement local

Kepner-Tregoe propose des formations en résolution de problèmes et en prise de décision à l’échelle mondiale, en ligne ou en présentiel, dans plusieurs langues. Si votre pays n’est pas mentionné, nous vous invitons à contacter le siège via le formulaire dédié ; notre équipe se fera un plaisir de vous mettre en relation avec le représentant régional approprié.

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Troubleshooting Simulation

  • Présentiel ou Simulation ou Distanciel
  • CZ DE EN ES PL

Présentation

The KT Troubleshooting Simulation invites learners to practice their problem-solving skills in a safe-to-fail virtual environment and accelerate the transfer of skills from the classroom to back on the job. Learners are challenged to apply their skills quickly and efficiently under pressure, including group discussions and real-time coaching from the instructor.

Détails de la formation

Ce que vous obtenez

What You Get:

  • 1 day led by an expert instructor
  • Multiple rounds of simulated scenarios to practice realistic troubleshooting
  • Certificate of completion & KT Foundations Badge
  • Certification Credits : 0.7 CEUs

Public cible

Anyone who has taken a past KT Workshop that included KT Problem Analysis (e.g. Problem Solving and Decision Making, RCA, Problem Management, Analytic Trouble Shooting, etc.).

Avantages

  • Shorten Time to Proficiency: Practice + feedback + repetition = proficiency! Hands-on practice, feedback from a KT Coach, group discussion, and repetition shortens the time between classroom learning and driving business results back on the job
  • Hands-on Group Practice: Perfect practice makes perfect. Learners break into small groups during the session to rapidly gather and analyze information presented in a variety of virtual simulation scenarios
  • Realistic Environment: The Troubleshooting Simulation creates an environment that closely reflects real-world problems in a safe-to-fail environment. Challenges include time pressure, information overload, managing multiple information sources, and consequences for unnecessary or poorly timed actions

Compétences développées

  • Learn to solve problems under pressure and restore operations safely and quickly
  • Prevent trial and error by narrowing down possible causes BEFORE taking action
  • Prevent recurring incidents and implement successful changes
  • Use only the appropriate amount of the troubleshooting process that the situation requires

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