Global reach, local support

Kepner-Tregoe provides global problem-solving and decision-making training, online or in person, in multiple languages. If your country isn’t listed, contact our Headquarters team to be connected with a regional representative.

USA - Global Headquarters UK & Ireland Thailand Singapore Philippines Netherlands 马来西亚 Japan Italy Germany France China - Taiwan China - Mainland China - Hong Kong Chile Canada Australia & New Zealand

概览

Kepner-Tregoe 的问题管理研讨会提供了一种经受时间考验的系统化方法，旨在帮助解决技术和 IT 问题并快速找到根本原因。我们经过 ITIL® 认可的最佳实践故障排除方法论有助于最大限度地减少对业务的负面影响并提高 IT 稳定性。通过高效的数据收集与分析、目标驱动的解决方案以及确保快速恢复的成功实施，从而缩短解决问题的时间。

课程详情

您将获得什么

课程收获

  • 由资深专家讲师带领的互动式在线直播培训
  • 获取数字化工具和资源
  • 执行高质量且一致的故障排除流程的技能
  • 结业证书和 KT 基础徽章
  • 认证学分：2.8 CEU

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