Une expertise mondiale, un accompagnement local

Kepner-Tregoe propose des formations en résolution de problèmes et en prise de décision à l’échelle mondiale, en ligne ou en présentiel, dans plusieurs langues. Si votre pays n’est pas mentionné, nous vous invitons à contacter le siège via le formulaire dédié ; notre équipe se fera un plaisir de vous mettre en relation avec le représentant régional approprié.

Présentation

When it comes to solving problems, and preventing reoccurrence, there’s little time for trial and error. With Kepner-Tregoe’s Analytic Troubleshooting workshop, you will consistently increase the operational efficiency of your production environment by getting to the root cause of your problems and fixing them for good. KT’s Analytic Troubleshooting workshop integrates quality and productivity efforts. And because our troubleshooting approach is agnostic to any specific technology, machine or process your organization can use it as a foundational skill for statistical process control, lean manufacturing, Six Sigma, total productive maintenance, self-managed work teams, and other programs.

Détails de la formation

Ce que vous obtenez

What You Get

  • 3-, 4-, or 5-day format led by an expert instructor
  • Access to digital tools and resources
  • Skills needed to systematically troubleshoot in a manufacturing environment
  • Certificate of completion & KT Foundations Badge
  • Certification Credits : 2.1 CEUs

Public cible

Ideal for front line staff, including quality managers, analysts, technicians, auditors, and engineers, as well as first responders such as production operators, trades and maintenance individuals.

Avantages

  • Systematic troubleshooting approach that serves as a solid foundation for Six Sigma, Statistical Process Control, and Lean manufacturing
  • Find cause and prioritize problems, describing them in detail and identifying and testing possible causes—eliminating those that don’t make sense to reduce unnecessary spending
  • Differentiate between types of problems, and ask focused, probing questions to gather the right information
  • Learn to think beyond the fix to avoid future problems

Compétences développées

  • Identify different types of problems
  • Prioritize, describe, and document problems thoroughly
  • Identify and test possible causes to curtail trial-and-error and costly fixes
  • Select a fix and then evaluate to think beyond it to avoid future issues
  • Clarify goals, find smart alternatives, and balance risks
  • Explore other areas that could be similarly affected by a problem
  • Plan the implementation and evaluate

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