8D Root Cause Analysis
Essentials
As part of 8D problem solving, the Kepner-Tregoe processes - especially Problem Analysis using IS and IS-NOT - play a central role, and their use is recommended by the German Association of the Automotive Industry (VDA) in its guidelines. In the 8D Root Cause Analysis workshop, you will learn step by step how to achieve sound results in each of the eight disciplines using the Kepner-Tregoe processes. The focus is on D2 – Define the Problem and D4 – Root Cause Analysis, where KT Problem Analysis is the proven tool for finding true cause.
What you get
- 3-day training with an expert KT consultant
- Access to digital tools and resources
- Structured processes that guide you step by step to the right answers in your 8D Root Cause Analysis
- Certificate of completion & KT Foundations Badge
Ideal for anyone who needs to achieve sound results as part of 8D problem solving — especially quality managers, analysts, technicians, auditors, and engineers, as well as production staff and maintenance personnel.
- If you don’t just want to fill out the 8D form but actually perform effective root cause analysis, you need the KT processes.
- In steps D2 and D4, the VDA requires an IS/IS-NOT Analysis and recommends Kepner-Tregoe Problem Analysis as the standard and best practice.
- Achieve a VDA audit rating of “Excellent”!
- In addition to Problem Analysis in D2 and D4, other KT processes are used in the remaining disciplines — such as Situation Analysis, Decision Analysis, Potential Problem and Opportunity Analysis, and the KT Performance System.
- In 8D problem solving, you can ask the right questions to:
- Form the problem-solving team
- Define the problem
- Initiate immediate containment actions
- Conduct root cause analysis
- Select and verify corrective actions
- Implement and validate corrective actions
- Prevent recurrence of the issue
- Recognize the team’s success and close out the 8D process
- Improved First-time-Fix Rate
- Successful audits of your 8D analysis reports
- Increased customer satisfaction
- Fewer recurring problems
The German Association of the Automotive Industry (VDA) explicitly refers to Kepner-Tregoe as best practice for IS/IS-NOT analyses in its Red Book “8D – Problem Solving in 8 Disciplines”
Showcase your skills!
The KT Badge Program is a visible recognition of your rational process skills. Your Kepner-Tregoe Digital Badges can be shown on your social media profile page, your email signature, and your personal website.
The Foundation Badge is the starting point and highlights that you have attended a KT training program. Once you have begun applying the KT technologies you will progress through the levels of Practitioner, Advanced, and ultimately, achieve recognition as a KT Expert.
