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The real driver of business performance: Decision Quality
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Kepner-Tregoe provides global problem-solving and decision-making training, online or in person, in multiple languages. If your country isn’t listed, contact our Headquarters team to be connected with a regional representative.
概览
As part of 8D problem solving, the Kepner-Tregoe processes - especially Problem Analysis using IS and IS-NOT - play a central role, and their use is recommended by the German Association of the Automotive Industry (VDA) in its guidelines. In the 8D Root Cause Analysis workshop, you will learn step by step how to achieve sound results in each of the eight disciplines using the Kepner-Tregoe processes. The focus is on D2 – Define the Problem and D4 – Root Cause Analysis, where KT Problem Analysis is the proven tool for finding true cause.
课程详情
What you get
Ideal for anyone who needs to achieve sound results as part of 8D problem solving — especially quality managers, analysts, technicians, auditors, and engineers, as well as production staff and maintenance personnel.
Prove capability with a credential people recognize. Certification paths run from foundation practitioner to program leader.
Tell us about your challenge, and our experts will help you find the right way forward.