Onze wereldwijde aanwezigheid

Kepner-Tregoe biedt wereldwijd trainingen in probleemoplossing en besluitvorming aan, online of op locatie, in meerdere talen. Staat jouw land niet vermeld? Neem dan contact op via het contactformulier van ons hoofdkantoor. Ons klantenteam helpt je graag verder en brengt je in contact met de juiste regionale vertegenwoordiger.

USA - Global Headquarters UK & Ireland Thailand Singapore Philippines Netherlands Malaysia Japan Italy Germany France China - Taiwan China - Mainland China - Hong Kong Chile Canada Australia & New Zealand

Overzicht

Organizations embark on change initiatives because they understand that continuous skill development and process improvement are critical to future success. Many of those initiatives fail to change behavior. Coaching drives positive change and supports the use of those newly learned skills into the daily routines of affected staff. No different than any great sports team, good coaching is often the difference between incremental and real step-change improvement success.

Cursusdetails

Wat u krijgt

What You Get

  • Individual coaching & support from an expert instructor
  • Certification to coach others in your organization using KT
  • Certificate of completion & KT Coach Badge
  • Certification Credits : 3.5 CEUs

Doelgroep

Ideal for senior engineers and managers with responsibilities for technical support, problem management, incident management, escalation management and continuous improvement. Anyone involved in change management, implementing the KT methodology.

Voordelen

  • Learn a coaching framework to Observe, Reflect, Communicate, and Assist (ORCA)
  • Develop and certify your capabilities as a change agent
  • Provide professional “real-time” problem-solving application support
  • Ensure continuous learning for employees through regular feedback
  • Drive behavior change by maintaining a targeted focus
  • Provide visibility to stakeholders and sponsors on adoption and outcomes

Ontwikkelde vaardigheden

  • Recognize the components of the KT Performance System.
  • Analyze individual and team performance
  • Identify gaps in the troubleshooting system
  • Identify gaps in problem-solving skills
  • Provide effective, pinpointed feedback about individual performance
  • Offer coaching tailored to the individual’s style and needs

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    Kepner-Tregoe Certifications

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    Related case study

    A 10-year problem solved by looking beyond the obvious.

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    • 10

      years

    • 1

      hidden cause

    • €2.8M

      saved annually

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