To err is human …
Time for more understanding and less judgement
Article by Kepner-Tregoe and GKN Fokker in “Kwaliteit in Bedrijf” (Quality in Business), June 22, 2023
Dive into an exploration of human error in the face of technology and processes.
Through captivating real-world examples, this article unravels the ‘Hurry-up Syndrome’ in aviation, and the “small mistake” that stopped Google in its tracks.
Find out how to analyze human factors to find root causes and how businesses like GKN Fokker Aerostructures are evolving to address them. This article is not just an eye-opener but a call for a deeper understanding and remedy beyond the superficial blame on human error.
Article re-published with permission from Kwaliteit in bedrijf.nl
