Process Mining
De digitale voetafdruk van uw proces opheffen
Elk bedrijfsproces bestaat uit een reeks stappen die leiden tot een gewenst resultaat. Het optimaliseren van deze processen helpt om de best mogelijke algemene prestaties te leveren. Process mining gebruikt gegevens om een duidelijk beeld te krijgen van alle activiteiten die plaatsvinden in je huidige processen, wat je helpt om die gebieden te vinden waar verbeteringen de grootste impact zullen hebben.
Process mining tools interpreteren de gegevens van elke processtap en presenteren de resultaten vervolgens in een visueel formaat dat een overzicht biedt, waardoor het gemakkelijker wordt om de processtromen te ontdekken die momenteel niet geoptimaliseerd zijn voor maximale prestaties. U kunt uw inspanningen voor continue verbetering dan op die stappen richten. Zodra alle aanpassingen aan de processtromen zijn geïmplementeerd, maakt process mining nauwkeurige monitoring mogelijk en kan het potentiële mogelijkheden voor automatisering aangeven.
Casestudies Process Mining
KT Diagnostic onthult belangrijke inzichten om de Incident Management functie te herschikken
Find out how a global multi-billion dollar fintech company used process mining to develop a detailed improvement roadmap. Read more
Technologiebedrijf realiseert 44% kortere cyclustijden en vermindert variatie
A global, multi-billion-dollar software and cloud services company wanted to improve customer experience and reduce the time to resolve incidents. Read more
Strategische CAPA-procesbeoordeling in de farmaceutische industrie onthult belangrijke inzichten
Kepner-Tregoe undertook a strategic diagnostic of this company’s manufacturing deviations and CAPA processes, using process mining to analyze each step of the process, from deviation occurrence to CAPA implementation. Read more
Succesverhalen
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$11M
saved in the first year
60%
improvement in on-time performance
50%
reduction in admin workload
Uitdaging
Kennecott Utah Copper operates the Bingham canyon mine concentrator plant, a smelter and a refinery. Ore from this mine is concentrated into slurry, piped to where the smelting process occurs, and then sent to the refinery. Efficient operation at the concentrator stage is critical to maintaining uptime of the smelter. Each year the concentrator plant is shut down a total of 36 times. This is necessary to maintain critical equipment while essential repairs and upgrades are completed. The issue at Bingham was that the length of downtime was causing a bottleneck in the overall process.
Bekijk de caseResultaat
The shutdown process saved over $11 million in the first year of implementation. On-time performance improved by 60% and is tracking towards world-class results. key performance Indicators (KPls) for shutdown performance improved over all prior years. Team performance (on-scope, on-cost) improved by 60%. Shutdown administrative work load fell by over 50% allowing team members to focus on other areas such as reducing cost or generating more revenue. All Injury Frequency Rate (AIFR) improved, advancing a strong safety culture which is a core value of KUCC.
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47%
improvement in operational efficiency
30%
improvement in production rate
50%
reduction in change over time
Uitdaging
After a major capital investment at its biscuit factory at Papakura, Griffin’s needed to address several variables impacting overall conversion cost. The site was struggling with high waste, high downtime, and planning deficiencies; and overall workflow was not conducive to producing at the lowest possible conversion cost.
Bekijk de caseResultaat
For overall results, Operational Efficiency (OE), the measure of line performance relative to a theoretical maximum achievable throughput rate, was used to measure success. To achieve an OE of 100%, the line must run at its maximum theoretical throughput rate with zero plant downtime and product waste. At the conclusion of the Kepner-Tregoe engagement the plant achieved:
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€4.5M
decrease in spin-off costs
70%
non-conformity reduction in 3 years in specific departments
Uitdaging
Fokker wanted to increase their issue resolution maturity. This meant improving the quality and completeness of information about problems, accelerating root cause analysis and involving the right people at the right time.
Bekijk de caseResultaat
Success has been measured in a drastic reduction in non-conformities which is saving millions of euros yearly. A proactive culture has replaced the “fire-fighting” of reactive problem solving.