Build a world-class
organization through
systems improvement
Kepner-Tregoe is the global leader in helping companies improve the performance of their systems through a combination of consulting services and capability development programs.
KT is uniquely qualified to assess the architecture and design of critical business systems through the integration of three fundamental components: people, process, and technology.
Separate symptoms from causes through RCA
Root cause analysis exposes how the components interact and reveals where improvements must be made. Root cause analysis investigations of complex systems and their dependencies yield quality solutions that avoid unforeseen, potentially negative consequences.
Manufacturing problems should not be solved in isolation
Problem is, they often are. By improving capabilities, teams can tackle the best opportunities for improvement. With training, facilitation and coaching, problem solvers can resolve increasingly complex issues, manage multiple problems in parallel, and balance long- and short-term impacts.
Have teams primed to make targeted improvements through Advanced RCA
Good intentions are not enough. People must have the capabilities required to effectively apply skills to improving equipment and product performance, scheduling/handover, inventory levels, downtime, and other problems.
Our Experience – Your Success
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The future of work is a flexible, adaptable, and resilient workforce
By focusing on employee concerns, companies can take specific measures to help build resilience and value in today’s new normal.
The future of work is a flexible, adaptable, and resilient workforce
By focusing on employee concerns, companies can take specific measures to help build resilience and value in today’s new normal.
The future of work is a flexible, adaptable, and resilient workforce
By focusing on employee concerns, companies can take specific measures to help build resilience and value in today’s new normal.
Our Consulting Solutions
Manufacturing Operations
Complex Problem Solving
Root Cause Analysis
Risk Reduction Management
Efficiency Improvement
Continuous Improvement
Problem Prevention
Service Operations
Incident Management
Problem Solving/Root Cause Analysis
Maturity Assessment
Coaching
Workflow Management
Simulation
Human Resources
Improve Team Collaboration
Increase Troubleshooting Speed
Maximize Leadership Effectiveness
Acceleration of New Hire Integration
Amplify Talent Impact
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Case Studies Section
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$11M
saved in the first year
60%
improvement in on-time performance
50%
reduction in admin workload
Challenges
Kennecott Utah Copper operates the Bingham canyon mine concentrator plant, a smelter and a refinery. Ore from this mine is concentrated into slurry, piped to where the smelting process occurs, and then sent to the refinery. Efficient operation at the concentrator stage is critical to maintaining uptime of the smelter. Each year the concentrator plant is shut down a total of 36 times. This is necessary to maintain critical equipment while essential repairs and upgrades are completed. The issue at Bingham was that the length of downtime was causing a bottleneck in the overall process.
Read Case StudyResults
The shutdown process saved over $11 million in the first year of implementation. On-time performance improved by 60% and is tracking towards world-class results. key performance Indicators (KPls) for shutdown performance improved over all prior years. Team performance (on-scope, on-cost) improved by 60%. Shutdown administrative work load fell by over 50% allowing team members to focus on other areas such as reducing cost or generating more revenue. All Injury Frequency Rate (AIFR) improved, advancing a strong safety culture which is a core value of KUCC.
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47%
improvement in operational efficiency
30%
improvement in production rate
50%
reduction in change over time
Challenges
After a major capital investment at its biscuit factory at Papakura, Griffin’s needed to address several variables impacting overall conversion cost. The site was struggling with high waste, high downtime, and planning deficiencies; and overall workflow was not conducive to producing at the lowest possible conversion cost.
Read Case StudyResults
For overall results, Operational Efficiency (OE), the measure of line performance relative to a theoretical maximum achievable throughput rate, was used to measure success. To achieve an OE of 100%, the line must run at its maximum theoretical throughput rate with zero plant downtime and product waste. At the conclusion of the Kepner-Tregoe engagement the plant achieved:
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€4.5M
decrease in spin-off costs
70%
non-conformity reduction in 3 years in specific departments
Challenges
Fokker wanted to increase their issue resolution maturity. This meant improving the quality and completeness of information about problems, accelerating root cause analysis and involving the right people at the right time.
Read Case StudyResults
Success has been measured in a drastic reduction in non-conformities which is saving millions of euros yearly. A proactive culture has replaced the “fire-fighting” of reactive problem solving.
Our Consulting Solutions
Manufacturing Operations
Complex Problem Solving
Root Cause Analysis
Risk Reduction Management
Efficiency Improvement
Continuous Improvement
Problem Prevention
Service Operations
Incident Management
Problem Solving/Root Cause Analysis
Maturity Assessment
Coaching
Workflow Management
Simulation
Human Resources
Improve Team Collaboration
Increase Troubleshooting Speed
Maximize Leadership Effectiveness
Acceleration of New Hire Integration
Amplify Talent Impact