Organization Development
Creating the capacity to deliver great results
Improving an organization’s capability through the alignment of strategy and structure demands a rigorous approach to development.
Effective organizational development is rooted in psychology, culture, change management, and excellent leadership skills. Ultimately it is all about creating an environment that supports and enables people to perform at their best.
Build an organization that thrives
Strategic alignment
When an organization is aligned to a clear strategic vision operational friction is reduced. Aligned leadership is effective across, and deep within, the organization. Expectations are clear and the commitments to meet them are visibly managed.
Human performance
The organization effectively translates business strategy into a powerful people strategy, attracting and retaining the most capable individuals. People are clearly aligned and supported in the execution of roles and responsibilities. Accountability is paramount.
Process excellence
Lean structures and processes reflect the organization’s strategic focus and the clear roles and accountabilities necessary to exploit them. The organization is capable to drive and sustain continuous improvement, large-scale changes all while anticipating and adapting to an increasingly volatile environment.
Workflow integration
A thriving organization also understands the power of integrated technology workflows in driving performance. Inventive design solutions are utilized to improve the way business processes are captured, re-engineered, optimized, and automated.
Case Studies Section
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$11M
saved in the first year
60%
improvement in on-time performance
50%
reduction in admin workload
Challenges
Kennecott Utah Copper operates the Bingham canyon mine concentrator plant, a smelter and a refinery. Ore from this mine is concentrated into slurry, piped to where the smelting process occurs, and then sent to the refinery. Efficient operation at the concentrator stage is critical to maintaining uptime of the smelter. Each year the concentrator plant is shut down a total of 36 times. This is necessary to maintain critical equipment while essential repairs and upgrades are completed. The issue at Bingham was that the length of downtime was causing a bottleneck in the overall process.
Read Case StudyResults
The shutdown process saved over $11 million in the first year of implementation. On-time performance improved by 60% and is tracking towards world-class results. key performance Indicators (KPls) for shutdown performance improved over all prior years. Team performance (on-scope, on-cost) improved by 60%. Shutdown administrative work load fell by over 50% allowing team members to focus on other areas such as reducing cost or generating more revenue. All Injury Frequency Rate (AIFR) improved, advancing a strong safety culture which is a core value of KUCC.
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47%
improvement in operational efficiency
30%
improvement in production rate
50%
reduction in change over time
Challenges
After a major capital investment at its biscuit factory at Papakura, Griffin’s needed to address several variables impacting overall conversion cost. The site was struggling with high waste, high downtime, and planning deficiencies; and overall workflow was not conducive to producing at the lowest possible conversion cost.
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For overall results, Operational Efficiency (OE), the measure of line performance relative to a theoretical maximum achievable throughput rate, was used to measure success. To achieve an OE of 100%, the line must run at its maximum theoretical throughput rate with zero plant downtime and product waste. At the conclusion of the Kepner-Tregoe engagement the plant achieved:
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€4.5M
decrease in spin-off costs
70%
non-conformity reduction in 3 years in specific departments
Challenges
Fokker wanted to increase their issue resolution maturity. This meant improving the quality and completeness of information about problems, accelerating root cause analysis and involving the right people at the right time.
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Success has been measured in a drastic reduction in non-conformities which is saving millions of euros yearly. A proactive culture has replaced the “fire-fighting” of reactive problem solving.