Our global presence

Kepner-Tregoe is the global leader in helping companies improve the performance of their systems through a combination of consulting services and training programs. KT is uniquely qualified to assess the architecture and design of critical business systems through the integration of three fundamental components: people, process, and technology.

Formation Opérations

Développer les compétences des équipes en pensée critique et en résolution de problèmes

Lorsque les résultats ne sont pas à la hauteur des attentes, que les coûts augmentent ou que la qualité se dégrade, c’est souvent le signe que la complexité a dépassé le contrôle. Chez Kepner-Tregoe, nous aidons les responsables industriels à clarifier où et pourquoi les opérations sous-performent, puis à mettre en œuvre des améliorations structurées et éprouvées pour rétablir la stabilité, accroître le rendement et améliorer la qualité. Qu’il s’agisse de résoudre des problèmes de production chroniques, d’ancrer une démarche d’amélioration continue ou de renforcer les compétences des équipes en résolution de problèmes critiques, nous collaborons avec les fabricants pour générer des gains mesurables dans l’ensemble de leurs opérations.

Testimonials

“For me, personally…Kepner-Tregoe results can be measured in the hundreds of millions of dollars.”

Robert A. Lutz, Formerly Chairman of GM North America and Ford of Europe

“The process enables people to find solutions and encourages them to seek continuous improvement. The more we use it, the more success we have with it, and the more value we create.”

Jeffrey W. Green, Senior Production Specialist, Sonoco

“Our quality control standards are extremely high. Having a well-structured and disciplined approach to problem solving makes a huge difference in the speed at which we can find root cause.”

Product Manager, Ventilator Manufacturing Company

“KT’s Processes have encouraged active engagement rather than passive acceptance when coming to problem solving. Problem Analysis has saved our team time by systematically organizing the analysis process. ”

Quality Manager & KT Coach – Augmented Identity Solutions

“Our company has fostered a global culture of critical thinking, making structured decision-making and problem-solving a core part of daily operations. Through the enterprise-wide adoption of Kepner-Tregoe (KT) methodologies, our company has transformed troubleshooting, escalations, and risk management, ensuring data-driven, analytical approaches guide service and operational decisions.”

National Support Specialist – A Global Healthcare Company

“Our company integrated KT Problem Analysis methodology directly into our Major Incident response workflow, creating a more systematic approach to incident classification, root cause determination, and resolution. This process enabled our teams to quickly distinguish between relevant and irrelevant information during high-pressure situations, leading to more rapid and accurate incident classification.”

Senior Manager Incident Response – Fintech

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