{"id":42517,"date":"2025-07-21T08:43:20","date_gmt":"2025-07-21T08:43:20","guid":{"rendered":"https:\/\/kepner-tregoe.com\/?page_id=42517"},"modified":"2025-08-04T11:46:04","modified_gmt":"2025-08-04T11:46:04","slug":"leadership-fundamentals","status":"publish","type":"page","link":"https:\/\/kepner-tregoe.com\/zh-hans\/consulting\/leadership-fundamentals\/","title":{"rendered":"Leadership Fundamentals"},"content":{"rendered":"\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:2.5625rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:1.6875rem\"><\/div><\/div>\n\n\n<h1 class=\"has-text-align-center wp-block-post-title\">Leadership Fundamentals<\/h1>\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:5.25rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.875rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.5rem\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-constrained wp-container-core-group-is-layout-7f126e1f wp-block-group-is-layout-constrained\" style=\"margin-top:60px;margin-bottom:60px\" data-aos=\"fade-up\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9baa9b4c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\" id=\"h-create-a-path-for-others-to-succeed\">Create a path for others to succeed<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"wp-block-paragraph\">The obstacles that block a company from reaching strategic and operational goals are numerous and varied. The most common types are initiative overload, the chaos of poorly defined decisions, and persistent and pervasive problems which overburden an organization with the weight of unresolved issues.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"wp-block-paragraph\">Great leaders create a pathway to progress devoid of obstacles which serves as a playbook to shift the company towards a bright future. Building fundamental leadership capabilities around effective issue resolution is essential to ensure the success of an enterprise. Where and how to focus, are key ingredients for future success.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-style-right-23 is-layout-flex wp-container-core-columns-is-layout-9baa9b4c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1024x568.jpg\" alt=\"\" class=\"wp-image-153\" srcset=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1024x568.jpg 1024w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-300x166.jpg 300w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-768x426.jpg 768w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle-1536x852.jpg 1536w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/Rectangle.jpg 1576w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading alignwide is-style-underlined\" id=\"h-a-growth-mindset-requires-a-bias-for-action\">A growth mindset requires a bias for action<\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9baa9b4c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-power-of-prioritization\">The power of prioritization<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Doing what matters most and not succumbing to the tyranny of the urgent is the surest path to success. A comprehensive examination of the landscape combined with a clear-eyed focus on what matters most, is crucial for maximizing organizational performance.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-making-the-subjective-as-objective-as-possible-when-driving-decisions\">Making the subjective as objective as possible when driving decisions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Strengthen the quality of decision making in the enterprise by creating a value-driven model for reviewing and assessing alternatives. Being explicit about what we want, then sharing and reconciling key objectives with other stakeholders ensures the ability to lock in the best-balanced choice.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-proactive-problem-management-to-drive-organization-resilience\">Proactive Problem Management to drive organization resilience<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Increase resilience of the enterprise through problem control activities that build on root cause analysis exercises and documenting known errors and workarounds. Problems must be prioritized based on the risk they pose in terms of probability and impact to operations. Focus should be directed to problems with the highest risk to stakeholder and customer experience.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7a7ba836 wp-block-columns-is-layout-flex\" style=\"margin-top:2.25rem\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-ab693523 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/06\/bullet.png\" alt=\"\" class=\"wp-image-88\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tipping-the-balance-from-problems-to-opportunities\">Tipping the balance from problems to opportunities<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The highest performing organizations are forward-leaning. They are geared towards maximizing the value of the opportunities they create through better prioritization and sharper decisions. An organization focused on problems is spending most of the time recovering from the past.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n\n\n\n\n\n<div class=\"wp-block-query alignwide is-layout-flow wp-block-query-is-layout-flow\"><div id=\"swiper-slider\" class=\"block swiper-slider alignnone wp-block-acf-swiper-slider\">\n<div class=\"swiper\">\n    <script type=\"text\/config\" class=\"swiper-slider-config\">\n        {\"wrapperSelector\":\".wp-block-post-template\",\"slideSelector\":\".wp-block-post\",\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\",\"config\":{\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\"},\"breakpoints\":false}    <\/script>\n    \n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-1f00c4f9 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--gray-800);border-bottom-width:1px;padding-bottom:0.62rem\">\n<h2 class=\"wp-block-heading is-style-default\">Case Studies Section<\/h2>\n\n\n<div id=\"swiper-nav-buttons\" class=\"block swiper-nav-buttons align wp-block-acf-swiper-nav-buttons\">\n<nav class=\"swiper-arrows\">\n    <button class=\"swiper-arrow-prev\" aria-label=\"Previous Case Study\"><\/button>\n    <button class=\"swiper-arrow-next\" aria-label=\"Next Case Study\"><\/button>\n<\/nav>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:3.0625rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:2.3125rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:1.5625rem\"><\/div><\/div>\n\n\n<ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-43434 client-success-story type-client-success-story status-publish has-post-thumbnail hentry client-success-story-category-manufacturing client-success-story-category-metals-mining\">\n<div id=\"client-success-story-columns\" class=\"block client-success-story-columns align wp-block-acf-client-success-story-columns\">\n<div class=\"block-inner\">\n        <div class=\"logo\" data-aos=\"fade-up\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"163\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott.jpg 1600w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-300x61.jpg 300w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-1024x208.jpg 1024w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-768x156.jpg 768w, https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/09\/Riotinto-Kennecott-1536x312.jpg 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/>    <\/div>\n\n    <div class=\"data\">\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">$11M<\/p>\n                <p class=\"style:tagline\">saved in the first year<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">60%<\/p>\n                <p class=\"style:tagline\">improvement in on-time performance<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">50%<\/p>\n                <p class=\"style:tagline\">reduction in admin workload<\/p>\n            <\/div>\n            <\/div>\n\n    <div class=\"content\">\n                    <div class=\"challenges\" data-aos=\"fade-up\">\n            <h3>Challenges<\/h3>\n            <p>Kennecott Utah Copper operates the Bingham canyon mine concentrator plant, a smelter and a refinery. Ore from this mine is concentrated into slurry, piped to where the smelting process occurs, and then sent to the refinery. Efficient operation at the concentrator stage is critical to maintaining uptime of the smelter. Each year the concentrator plant is shut down a total of 36 times. This is necessary to maintain critical equipment while essential repairs and upgrades are completed. The issue at Bingham was that the length of downtime was causing a bottleneck in the overall process.<\/p>\n        <\/div>\n                <div class=\"results\" data-aos=\"fade-up\">\n            <h3>Results<\/h3>\n            <p>The shutdown process saved over $11 million in the first year of implementation. On-time performance improved by 60% and is tracking towards world-class results. key performance Indicators (KPls) for shutdown performance improved over all prior years. Team performance (on-scope, on-cost) improved by 60%. Shutdown administrative work load fell by over 50% allowing team members to focus on other areas such as reducing cost or generating more revenue. All Injury Frequency Rate (AIFR) improved, advancing a strong safety culture which is a core value of KUCC.<\/p>\n        <\/div>\n    \n        <a href=\"https:\/\/kepner-tregoe.com\/zh-hans\/about\/client-success-stories\/rio-tintos-kennecott-utah-copper-copperton-concentrator-plant\/\" class=\"btn is-primary\" data-aos=\"fade-up\">\n            Read Case Study        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/li><li class=\"wp-block-post post-43119 client-success-story type-client-success-story status-publish has-post-thumbnail hentry client-success-story-category-consumer-products client-success-story-category-food-and-beverage client-success-story-category-manufacturing\">\n<div id=\"client-success-story-columns-2\" class=\"block client-success-story-columns align wp-block-acf-client-success-story-columns\">\n<div class=\"block-inner\">\n    \n    <div class=\"data\">\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">47%<\/p>\n                <p class=\"style:tagline\">improvement in operational efficiency<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">30%<\/p>\n                <p class=\"style:tagline\">improvement in production rate<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">50%<\/p>\n                <p class=\"style:tagline\">reduction in change over time<\/p>\n            <\/div>\n            <\/div>\n\n    <div class=\"content\">\n                    <div class=\"challenges\" data-aos=\"fade-up\">\n            <h3>Challenges<\/h3>\n            <p>After a major capital investment at its biscuit factory at Papakura, Griffin&#8217;s needed to address several variables impacting overall conversion cost. The site was struggling with high waste, high downtime, and planning deficiencies; and overall workflow was not conducive to producing at the lowest possible conversion cost.<\/p>\n        <\/div>\n                <div class=\"results\" data-aos=\"fade-up\">\n            <h3>Results<\/h3>\n            <p>For overall results, Operational Efficiency (OE), the measure of line performance relative to a theoretical maximum achievable throughput rate, was used to measure success. To achieve an OE of 100%, the line must run at its maximum theoretical throughput rate with zero plant downtime and product waste. At the conclusion of the Kepner-Tregoe engagement the plant achieved: <\/p>\n        <\/div>\n    \n        <a href=\"https:\/\/kepner-tregoe.com\/zh-hans\/about\/client-success-stories\/operational-efficiency-improved-by-47\/\" class=\"btn is-primary\" data-aos=\"fade-up\">\n            Read Case Study        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/li><li class=\"wp-block-post post-42539 client-success-story type-client-success-story status-publish has-post-thumbnail hentry client-success-story-category-aerospace-and-defense\">\n<div id=\"client-success-story-columns-3\" class=\"block client-success-story-columns align wp-block-acf-client-success-story-columns\">\n<div class=\"block-inner\">\n        <div class=\"logo\" data-aos=\"fade-up\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"424\" height=\"381\" src=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2021\/10\/Fokker-Logo.jpg\" class=\"attachment-full size-full\" alt=\"Fokker GKN Aerospace logo\" \/>    <\/div>\n\n    <div class=\"data\">\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">\u20ac4.5M<\/p>\n                <p class=\"style:tagline\">decrease in spin-off costs<\/p>\n            <\/div>\n                    <div class=\"data-item\" data-aos=\"fade-down\">\n                <p class=\"style:h2\">70%<\/p>\n                <p class=\"style:tagline\">non-conformity reduction in 3 years in specific departments<\/p>\n            <\/div>\n            <\/div>\n\n    <div class=\"content\">\n                    <div class=\"challenges\" data-aos=\"fade-up\">\n            <h3>Challenges<\/h3>\n            <p>Fokker wanted to increase their issue resolution maturity. This meant improving the quality and completeness of information about problems, accelerating root cause analysis and involving the right people at the right time. <\/p>\n        <\/div>\n                <div class=\"results\" data-aos=\"fade-up\">\n            <h3>Results<\/h3>\n            <p>Success has been measured in a drastic reduction in non-conformities which is saving millions of euros yearly. A proactive culture has replaced the \u201cfire-fighting\u201d of reactive problem solving. <\/p>\n        <\/div>\n    \n        <a href=\"https:\/\/kepner-tregoe.com\/zh-hans\/about\/client-success-stories\/improving-performance-by-thinking-differently\/\" class=\"btn is-primary\" data-aos=\"fade-up\">\n            Read Case Study        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/li><\/ul>\n\n<\/div>\n<\/div><\/div>\n\n\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" data-aos=\"fade-up\">\n<h2 class=\"wp-block-heading alignwide is-style-underlined\">Other KT Solutions<\/h2>\n\n\n<div id=\"links-list\" class=\"block links-list alignfull wp-block-acf-links-list\">\n<ul class=\"links-list\">\n                        \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/organization-development\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Organization Development                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/performance-coaching\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Performance Coaching                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/decision-expertise\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Decision Expertise                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/issue-resolution\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Issue Resolution                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                                \n                            <li class=\"links-list-item\" data-aos=\"fade-up\">\n                    <a\n                        class=\"link style:h2\"\n                        href=\"https:\/\/kepner-tregoe.com\/consulting\/team-development\/\"\n                        target=\"\"\n                    >\n                        <div class=\"link-inner container\">\n                            <span class=\"label\">\n                                Team Development                            <\/span>\n                        <\/div>\n                    <\/a>\n                <\/li>\n                        <\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.75rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.5rem\"><\/div><\/div>\n\n\n<div id=\"swiper-slider-2\" class=\"block swiper-slider alignwide wp-block-acf-swiper-slider\">\n<div class=\"swiper\">\n    <script type=\"text\/config\" class=\"swiper-slider-config\">\n        {\"wrapperSelector\":\".testimonials\",\"slideSelector\":\".testimonial\",\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\",\"config\":{\"slidesPerView\":\"1\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"0\"},\"breakpoints\":[{\"breakpoint\":\"576\",\"slidesPerView\":\"2\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"20\"},{\"breakpoint\":\"960\",\"slidesPerView\":\"3\",\"autoplay\":true,\"autoplayDelay\":\"5000\",\"spaceBetween\":\"40\"}]}    <\/script>\n    \n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-1f00c4f9 wp-block-group-is-layout-flex\" style=\"border-bottom-color:var(--wp--preset--color--gray-800);border-bottom-width:1px;padding-bottom:0.62rem\">\n<h2 class=\"wp-block-heading is-style-default\" id=\"h-testimonials\">Testimonials<\/h2>\n\n\n<div id=\"swiper-nav-buttons-2\" class=\"block swiper-nav-buttons align wp-block-acf-swiper-nav-buttons\">\n<nav class=\"swiper-arrows\">\n    <button class=\"swiper-arrow-prev\" aria-label=\"Previous Case Study\"><\/button>\n    <button class=\"swiper-arrow-next\" aria-label=\"Next Case Study\"><\/button>\n<\/nav>\n<\/div><\/div>\n\n\n<div id=\"testimonials\" class=\"block testimonials alignnone wp-block-acf-testimonials\">            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cFor me, personally\u2026Kepner-Tregoe results can be measured in the hundreds of millions of dollars.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Robert A. Lutz, Formerly Chairman of GM North America and Ford of Europe<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cThe process enables people to find solutions and encourages them to seek continuous improvement. The more we use it, the more success we have with it, and the more value we create.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Jeffrey W. Green, Senior Production Specialist,  Sonoco<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cOur quality control standards are extremely high. Having a well-structured and disciplined approach to problem solving makes a huge difference in the speed at which we can find root cause.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Product Manager, Ventilator Manufacturing Company<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cKT\u2019s Processes have encouraged active engagement rather than passive acceptance when coming to problem solving. Problem Analysis has saved our team time by systematically organizing the analysis process. \u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Quality Manager &amp; KT Coach \u2013 Augmented Identity Solutions<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cOur company has fostered a global culture of critical thinking, making structured decision-making and problem-solving a core part of daily operations. Through the enterprise-wide adoption of Kepner-Tregoe (KT) methodologies, our company has transformed troubleshooting, escalations, and risk management, ensuring data-driven, analytical approaches guide service and operational decisions.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>National Support Specialist \u2013 A Global Healthcare Company<\/strong>\n            <\/p>\n        <\/div>\n            \n        <div class=\"testimonial\">\n            <p class=\"content\">\n                \u201cOur company integrated KT Problem Analysis methodology directly into our Major Incident response workflow, creating a more systematic approach to incident classification, root cause determination, and resolution. This process enabled our teams to quickly distinguish between relevant and irrelevant information during high-pressure situations, leading to more rapid and accurate incident classification.\u201d<br \/>\n                <span role=\"presentation\" class=\"color:blue-800\">&#8211;<\/span><br \/>\n                <strong>Senior Manager Incident Response &#8211; Fintech<\/strong>\n            <\/p>\n        <\/div>\n    <\/div>\n\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-wsfirst-responsive-spacer responsive-spacer\" aria-hidden=\"true\"><div class=\"responsive-spacer-fullsize\" style=\"height:4.5rem\"><\/div><div class=\"responsive-spacer-tablet\" style=\"height:3.375rem\"><\/div><div class=\"responsive-spacer-mobile\" style=\"height:2.25rem\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Create a path for others to succeed The obstacles that block a company from reaching strategic and operational goals are numerous and varied. The most common types are initiative overload, the chaos of poorly defined decisions, and persistent and pervasive problems which overburden an organization with the weight of unresolved issues. Great leaders create a [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":23,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-42517","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Leadership Fundamentals - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Create a path for others to succeed The obstacles that block a company from reaching strategic and operational goals are numerous and varied. 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