{"id":44494,"date":"2016-08-11T16:15:12","date_gmt":"2016-08-11T16:15:12","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/end-to-end-integration-of-it-ops-to-drive-it-stability-at-pinkforum16\/"},"modified":"2025-07-22T10:17:54","modified_gmt":"2025-07-22T10:17:54","slug":"end-to-end-integration-of-it-ops-to-drive-it-stability-at-pinkforum16","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/zh-hans\/about\/news\/end-to-end-integration-of-it-ops-to-drive-it-stability-at-pinkforum16\/","title":{"rendered":"End-To-End Integration Of IT Ops To Drive IT Stability at PinkFORUM16"},"content":{"rendered":"<h2><\/h2>\n<h4>Join Us at the 5th Annual IT Service Management Leadership Forum<\/h4>\n<p><strong>Date:<\/strong> August 16, 2016<\/p>\n<p><strong>Location:<\/strong> Scottsdale, Arizona<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/kepner-tregoe.com\/default\/assets\/Image\/MCH.png\" alt=\"\" \/><\/p>\n<p>Michael Curran-Hays will speak at Pink Elephant 5th Annual IT Service Management Leadership Forum in Scottsdale, AZ, on August 16, 2016. His presentation is part of a three-day event for IT leaders that addresses today\u2019s most pressing IT Service Management (ITSM) issues.<\/p>\n<p>Michael will focus on \u201cthree levers\u201d to pull to drive IT stability, detailing the skills and methodologies needed to improve the total customer experience with better incident management, problem management and continuous improvement. Examples will be drawn from Kepner-Tregoe client experiences, demonstrating the success that organizations can achieve and making the case for the value of taking an end-to-end focus to drive IT stability.<\/p>\n<p><a href=\"https:\/\/www.pinkelephant.com\/en-US\/PinkFORUM16\/Home\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/kepner-tregoe.com\/default\/assets\/Image\/PinkFORUM16.png\" alt=\"\" \/><\/a><\/p>\n<p><strong><a href=\"http:\/\/www.prweb.com\/releases\/2016\/08\/prweb13610498.htm\" target=\"_blank\" rel=\"noopener\">View Our Press Release\u00a0<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Join Us at the 5th Annual IT Service Management Leadership Forum Date: August 16, 2016 Location: Scottsdale, Arizona Michael Curran-Hays will speak at Pink Elephant 5th Annual IT Service Management Leadership Forum in Scottsdale, AZ, on August 16, 2016. His presentation is part of a three-day event for IT leaders that addresses today\u2019s most pressing [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":7647,"template":"","class_list":["post-44494","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>End-To-End Integration Of IT Ops To Drive IT Stability at PinkFORUM16 - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"Kepner-Tregoe&#039;s Michael Curran-Hays will speak at Pink Elephant 5th Annual IT Service Management Leadership Forum in Scottsdale, AZ. 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