{"id":44444,"date":"2017-06-21T15:37:28","date_gmt":"2017-06-21T15:37:28","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/"},"modified":"2025-07-22T10:17:18","modified_gmt":"2025-07-22T10:17:18","slug":"new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/zh-hans\/about\/news\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/","title":{"rendered":"New Kepner-Tregoe Advanced Incident Management Plugin Available now for ServiceNow"},"content":{"rendered":"<h2><\/h2>\n<p>We have released our second plugin for the ServiceNow platform. This new plugin increases the speed and quality of incident management combining our problem-solving methodology with the ServiceNow plugin, allowing incident managers to document and facilitate incidents from within the incident ticket.<\/p>\n<p>This is fully certified and available as a direct plugin for all ServiceNow customers wishing to leverage the globally recognized Kepner-Tregoe problem-solving methodology from within the ServiceNow application.<\/p>\n<p><a href=\"https:\/\/store.servicenow.com\/sn_appstore_store.do#!\/store\/search?q=kepner-tregoe\">View the Kepner-Tregoe plugins on the ServiceNow website<\/a><\/p>\n<p><a href=\"http:\/\/www.prweb.com\/releases\/2017\/06\/prweb14429840.htm\">See our full press release<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have released our second plugin for the ServiceNow platform. This new plugin increases the speed and quality of incident management combining our problem-solving methodology with the ServiceNow plugin, allowing incident managers to document and facilitate incidents from within the incident ticket. This is fully certified and available as a direct plugin for all ServiceNow [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":7571,"template":"","class_list":["post-44444","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>New Kepner-Tregoe Advanced Incident Management Plugin Available now for ServiceNow - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"All ServiceNow customers wishing to leverage our globally recognized problem-solving methodology can now do so in ServiceNow application.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kepner-tregoe.com\/zh-hans\/about\/news\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Kepner-Tregoe Advanced Incident Management Plugin Available now for ServiceNow\" \/>\n<meta property=\"og:description\" content=\"All ServiceNow customers wishing to leverage our globally recognized problem-solving methodology can now do so in ServiceNow application.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kepner-tregoe.com\/zh-hans\/about\/news\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\/\" \/>\n<meta property=\"og:site_name\" content=\"Kepner-Tregoe\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-22T10:17:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kepner-tregoe.com\/wp-content\/uploads\/2025\/07\/52-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kepner-tregoe.com\\\/zh-hans\\\/about\\\/news\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/\",\"url\":\"https:\\\/\\\/kepner-tregoe.com\\\/zh-hans\\\/about\\\/news\\\/new-kepner-tregoe-advanced-incident-management-plugin-available-now-for-servicenow\\\/\",\"name\":\"New Kepner-Tregoe Advanced Incident Management Plugin Available now for ServiceNow - 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