{"id":44244,"date":"2020-02-03T11:30:05","date_gmt":"2020-02-03T11:30:05","guid":{"rendered":"https:\/\/kepner-tregoe.com\/about\/news\/take-your-pick-from-2-free-kepner-tregoe-masterclasses-for-it-support\/"},"modified":"2025-07-22T10:15:07","modified_gmt":"2025-07-22T10:15:07","slug":"take-your-pick-from-2-free-kepner-tregoe-masterclasses-for-it-support","status":"publish","type":"news","link":"https:\/\/kepner-tregoe.com\/zh-hans\/about\/news\/take-your-pick-from-2-free-kepner-tregoe-masterclasses-for-it-support\/","title":{"rendered":"Take Your Pick From 2 FREE Kepner-Tregoe Masterclasses for IT Support"},"content":{"rendered":"

<\/h2>\n

These masterclasses are perfect for anyone with a leadership role in IT and are designed to give participants actional tips they can implement immediately. Topics to be covered include, improving team skill in solving customer problems, using feedback to develop continuous improvement, identifying key KPI\u2019s to monitor, among others.<\/p>\n

Location:<\/strong> etc. venues Monument, 8 Eastcheap, London<\/a><\/p>\n

Date: <\/strong>6th of March<\/p>\n

Complementary lunch will be served.<\/p>\n

Choose one of these FREE<\/strong> events or sign up for both!<\/h4>\n

Register soon as space may run out<\/p>\n

Maximising Service Desk Capability Through Cloud Simulations<\/a><\/strong><\/u>
\n9:30 \u2013 12:30 GMT<\/p>\n

Creating A Motivating Environment For IT Support\u00a0<\/a><\/strong><\/u>
\n13:30 \u2013 16:30GMT<\/p>\n

Sessions to be lead by Senior Kepner-Tregoe IT Experts
\nAndrew Vermes<\/a>
\nTim Roberts\u00a0<\/a><\/p>\n

About Kepner-Tregoe<\/h4>\n

Kepner-Tregoe has helped companies raise their level of incident and problem-management performance leading to highly effective service-management teams ready to respond to the most critical issues.<\/p>\n","protected":false},"excerpt":{"rendered":"

These masterclasses are perfect for anyone with a leadership role in IT and are designed to give participants actional tips they can implement immediately. Topics to be covered include, improving team skill in solving customer problems, using feedback to develop continuous improvement, identifying key KPI\u2019s to monitor, among others. Location: etc. venues Monument, 8 Eastcheap, […]<\/p>\n","protected":false},"author":5,"featured_media":7253,"template":"","class_list":["post-44244","news","type-news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nTake Your Pick From 2 FREE Kepner-Tregoe Masterclasses for IT Support - Kepner-Tregoe<\/title>\n<meta name=\"description\" content=\"These masterclasses are perfect for anyone with a leadership role in IT and are designed to give participants actional tips they can implement immediately. Make sure to save your seat. 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